A few minor bumps and bruises along the way but a huge win overall. Very satisfied.
Truly felt special. The whole entire process was essentially seamless. They really care about you all the way through each and every member has been wonderful to work with. I say 10+.
They even cared about our dogs and I sent them pictures of the dogs again just like Family. It really felt warm and inviting Abby and Sarah and anybody else that was filling in when those gals were out at work but I’m pretty special. They kept us on track and helped us feel confident about everything that was being done and we just could be happier. I just don’t know if there are enough words to describe how we feel standing here, writing this review in the middle of our beautiful home that’s full of boxes to unpack by the way, but that’s OK. The reward was being able to put the key in the door and open it up and call At Home thanks to the special Veterans United Team.
Ta’Tianna Thomas did an amazing job throughout my entire home-buying experience. She was professional, knowledgeable, and always available to answer my questions. She made what could have been a stressful process feel easy and smooth. Her communication was excellent, and I always felt like she genuinely cared about helping me every step of the way. I truly appreciate all of her hard work and dedication. I highly recommend Ta’Tianna Thomas and Veterans United to any veteran looking to buy a home. Thank you for making this experience such a positive one!
My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.
Casey Martin and Markita Rosenberg are outstandingprofessionals who are responsive and pro-active.
In the beginning I didn't think we were gonna make my it but our Team especially Karlie Clark she seen us threw the good and Bad especially the ugly. Karlie Trenton Stephanie were Firm but great it took work to get us threw closing makes you really appreciate the American Dream we are happy My Wife happy and that's what makes it special owing my own Home only was possible because of this team 10 stars to Karlie Clark
Fantastic service by all involved. Enjoyed working with the entire team.
Hayden was very helpful during a stressful time.
To many cooks in the kitchen, to many contradicting messages
Response from Veterans United
Hi Lloyd,
I’m sorry the communication felt confusing and inconsistent. Buying a home has a lot of moving pieces, but you should feel informed throughout the process. I’d appreciate the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Mr. Schultz and his team worked hard to get me approved and in my new home.
Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.
The veterans united team I had the pleasure of working with were extremely quick, knowledgeable, and very helpful. They were an open book! I could ask them anything and id get a very timely answer. As a first time buyer, I couldn't feel more blessed!
Team was outstanding from start to finish. We are so grateful for VU making home buying so painless!
Jason and the rest of the team did a great job keeping me informed and helped things move along quickly all while explaining everything very well! I would definitely recommend!
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Outstanding group of professionals that kept me positive even when things seemed difficult. Thank you all
I have worked with Charles and VU a few times already and they definitely make the process smooth and seamless. Buying a house is a stressful life event but working with Veterans United eased the burden significantly. I would (and do) recommend VU every time.
Thanks to Bill Musick and his team, I was able to purchase my Dream home in GA. I closed in July and haven’t stop smiling since. Bill and the team made my process super smooth and answered all questions and concerns quickly and thoroughly.
If it weren’t for Jack, I would have given up on myself through this process. I can’t thank him enough for staying “by my side” through it all.
Tommy and his team were great. Everything done in a few short weeks. Broke down the terms to help someone who doesn’t or may not understand everything. Highly recommended
I have used Nick and Veterans United for my last 2 refinancing deals and week not use anyone else!
