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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,823 reviews
755 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,823 unfiltered reviews

Starting on Page 193 of 15,328. Return to Page 1

5 out of 5 Stars

My team was exceptional in their service and support through this process... Thank you for helping make our dreams come true.

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars

If you have mortgage needs and you are a veteran, you can’t go wrong with Veterans United and Jared Wilmes team! They are fair, professional and very communicative.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Great experience in refi-interest rate

headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

Man, what an amazing experience. I was hesitant using veterans united because theyre this big company, but man are they the experts on these VA loans. I was shopping around for rates and they were #1 the entire time. We had a complicated loan so Ryan and his team had their work cut out for them, but they knocked it out of the park. They were responsive, knowledgeable, and always worked towards getting us to a yes. So thankful to Ryan and the veterans united team for getting us in out dream home.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars
Photo submission from Jenae S.

Veterans United made the process very simple for a first-time homebuyer. Their online portal is easy to use and makes signing documents quick. Katelin was absolutely amazing to work with for our first-time home buying experience. She had our best interest in mind and was a huge help in guiding us through this process. Highly recommend!

headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars

A special thanks to WeiWei Doseo and the team at Veterans United. I was ignored by two other mortgage lenders and WeiWei promised me to never ignore me and get this process complete. It’s March 1, 2026 and I am now a proud homeowner. Thanks

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Honest, attentive, and professional; I have used VU twice now to buy homes and they make the process a breeze. I have had Colin Park and his team both times and they were amazing.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Jose and his team are always professional and respectful and make the home buying process as smooth and seamless as possible. This is the third home purchased with his team.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

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4.5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Photo submission from Bryan H.

Veterans United made the difficult process of homebuying not so difficult. My Loan Team stayed in contact throughout. When it came time for closing, I was advised what I would need in closing costs but instead, I was the one paid at closing.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars

Vince, Lindsay, and the staff at Veterans United are professional and treat you like a family member. They make the entire loan process simple, giving complete guidance, always available to answer questions, returning calls quickly and treating us like we are their top priority. They would call us to make sure we always felt comfortable.Every document on line was simply, with Docusign, the app kept us informed of to dos, and everything that was done. They provided names of local insurance companies, moving companies, attorneys, electric, water, sewage, etc. Even kept us informed of closing cost estimates. If you’re a veteran, I 100% recommend this company with Vince Frank.

headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

4.5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Process was smooth and straight forward.

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

Ready to see for yourself?

Experience first-hand why 366,215 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

4.5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

During my first house they tried working with me to get it but the sellers dropped us but I was able to get the next house almost immediately with them

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Photo submission from Kenneth K.

Tracey Ball and the team were amazing. Tracey followed constantly, kept us informed, and made us feel comfortable the entire process. Tracey and Veterans United for the win.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4.5 out of 5 Stars

Very informative. We had a great experience. The check lists were great! Never ending lists it seemed. But a great way to stay on top of things.

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

4.5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

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