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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,314 reviews
628 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,314 unfiltered reviews

Starting on Page 193 of 14,978. Return to Page 1

4.5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Katy and Amy were great in getting every To-Do item to me via email very promptly. All moved along smoothly, as everyone worked as a team. Very nice people as well!!!!
Great communication.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
Photo submission from Timothy A.

My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

I was extremely pleased with what Gabe and his team done for me. I would highly recommend them to anybody that was looking for a home.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

4 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

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5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

I have worked with Ben for many years and he has always been 1st class. He knows the business, understands the clients and does a great job with communication and follow up. He closes deals on time and returns call promptly. Ben is a 10!!!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars

Completely seamless process. Kept up to date on all aspects.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars

Your personal went over and above in helping me get all the information I needed and showed me how to get it done the fastest and easiest and right way. I truly appreciate all the help and friendly atmosphere shown me as I (I should say 'we') worked in getting documents in order. Thanks for all you help.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Photo submission from Derrick R.

Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Mike and his crew were nothing short of amazing in every detail, every step of the way. Could not recommend more highly!!!!!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

Very good

headshot image of Joey Philpot

Loan Officer : Joey Philpot

NMLS# 345832

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

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Experience first-hand why 357,118 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

VU was supportive at every step and phase of the loan process. Everyone, including Joe, Amy and Megan answered all of my questions and helped me navigate everything I needed to do. Thank you Veterans United.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Photo submission from Michael C.

The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars

Awesome 👏 to work with, very detailed oriented, professional and knowledgeable people who care.
God Bless each and everyone of you.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars

Travis helped me understand all of my quetions thanks Travis so much

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

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