The VU team and allied partners did an outstanding job helping me to navigate the home buying process which can be quite a process for a 83 year old who not especially tech savvy: when they realized that I was having problems with the (to due list the team came to my aid (above and beyond)what was required for them to do I was Extremely impressed with the timely efficient help that I received which led to meet the closing criteria on My 83rd Birthday
THANK YOU Veterans United You have sincere gratitude for all the time and energy that was given to me:
George Ezell
Great team effort! Lance Nilson should get a raise! Jaclyn Shaw very helpful.
Will highly recommend to all.
I would like to thank everyone involved in the process! It all went smoothly and quickly, and I would recommend Veterans United and Julie Diers wholeheartedly!
This team is amazing! They’re very flexible, timely, reliable, and responsive. I would definitely work with them again.
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It did take some time to get answers and for anyone to respond to my emails/texts, but eventually they provided the information requested.
Brett my loan officer went above and beyond his scope of work, providing me information that i needed and explaining the entire process for me during the home buying journey. Great communication and straight answers.
I went through multiple other lenders before using Veterans United, and their service was far superior. I also got the lowest rate with them. My loan specialist, Horace Johnson, was great. The online portal allowed me to link my bank account, which saved me a ton of time because many other companies had me scanning my statements page by page as my bank didn't offer downloadable statements. I would highly recommend this company to anyone buying a home.
Levi, Kris, and Alex made the entire home buying process incredibly smooth and easy. What initially felt like it could be a stressful and overwhelming experience ended up seamless and straight forward thanks to their help. They were professional, helpful, and made sure everything stayed on track from beginning to end.
We used Veterans United on our 1st home, and it was absolutely smooth process same with our 2nd home
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This was our first home buying experience. Our assigned team were amazing! Shane was always available for our many questions and concerns. He made us feel each concern was valid and took the time to make ensure we got the answers and explanations we needed. I hope everyone gets a person like him to work with. I am not sure if they make them like Shane L. though! Mark M. was great also! He made sure all the i’s were dotted and t’s were crossed so everything went smoothly without any issues. Great team and a great experience for what often is a stressful time! Highly,
Highly recommend Veterans United. Now my checklist is finally complete!! 🙂
Jamie Hughes and the entire team are top-notch! Information came our way regularly and in a timely manner, and if we got stuck, Jamie was easily available to answer questions. The VU web portal is extremely intuitive to use when you are in the loan process, and the website has all kinds of great tutorials and other info.
This was my first time buying a home. These guys made easy and comfortable going through the process. They answered all of my questions and didn't make me feel dumb even though some of my questions may have been. I would definitely recommend using them for a VA loan.
This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!
Very great people and super helpful entire time.
