They were great from beginning to end. Setting me up with a wonderful blessing of an agent (Shawna Schaffer). Me and my daughter are very happy.
Veterans United made the whole loan application process simple to understand and work through.
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
My loan officer (Stephen Erickson) and real estate agent ( Yvonne turner ) were more than great. I could contact them at anytime for any questions or help I needed. Everything in my first time home buying process was easy and seamless thanks to them. The online signing made everything easier and anything that needed wet signed was overnighted to me so I could sign ASAP. Thanks for everything again!
My Veterans United team was awesome! They answered all my questions quickly and kept me informed throughout the whole process.
Veteran’s United is amazing and made the process of buying a home straightforward and stress free!
Communicating with my team was difficult. Understanding each other in a rush was difficult. Understanding the loss i took afterwards and still paying out of pocket because one aspect was better than the other and then being told to have 6k at closing to make up for what i was informed that i would be receiving money back. Big jumps with not the correct information being passed. Had i known before i closed instead of after i would have said no to alot more. Its okay now, house is mine but i would not recommend VU as a team to a first time homeowner. I would recommend they find a team that understands, communicates efficiently and breaks down barriers to build a relationship for future growth. I didn’t receive any of that with VU.
Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.
They are easy to talk to and very helpful because I didn’t know how it works. Everyone on the team was supportive and called back when I had questions. I can’t wait to recommend Veteran United for a VA loan.
I was very happy with the entire teams help and cordial assistance.
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Everyone was outstanding. Any questions that I had they were there to answer them and even questions that I did not think of the answer would recommend my entire team to any of my friends close friends included, and family..
Veterans United was AMAZING! They helped us through every step of the way from guiding us to the right credit changes to signing the closing documents! They were absolutely incredible! Would definitely recommend to others!
The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!
