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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,090

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 472,090 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Ta'tianna was so so so wonderful. She always got back to me super quick and gave me every detail I needed. This was my first time buying a home and I felt confident and taken care of with my team.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars
Would Recommend

The service, response rate, attentiveness, and knowledge of the loan team were phenomenal! I really felt valued throughout the entire home loan and purchase process.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4 out of 5 Stars
Would Recommend
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
Photo submission from Komla A.

Great team... Good experience overall it took me a month to close everything went smooth a fast.. love veterans united..will recommend it to friends and families...

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
Would Recommend

Very easy process refinancing our home. Our whole team at VU was awesome!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Very patient and helpful throughout the entire process.

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
Would Recommend

Overall the experience was very good. The staff is very helpful.

headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars
Would Recommend

Veterans united is the best lender ever everything was so fast and smooth the team they chose for me was the best team anyone could ask for Jordan and Levi and Nikki where hero’s not everyone has to wear a cape they were there everytime I called and anytime I had questions Jordan I called him everyday like we were best friend they will talk you through everything and make it the easiest process Levi stayed on top of my underwriting all day anytime he needed me he called everything was so smooth and Nikki was like a mama bear she called anytime just to make sure everything was going ok and to help me with everything I needed pointed me in directions for things I might need later down the line a wonderful lady I couldn’t have asked for a better team I wish this wasn’t the last time I could talk them they felt like family honestly me and Jordan would talk about our days honestly made it feel like it wasn’t just a business transaction we got to know each other and I thank VU and the team for have such wonderful people on your team

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
Photo submission from Scott F.

If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.

headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend

Joseph Sepulveda and the supporting team were very corteous, proactive, and exeeded all expectations by a long shot. It is refreshing to see such an important process as buyingva home treated with all the professionalism and enthusiasm displayed by team VU. The app was an invaluable tool to map out the process, maintain situational awareness, and submit deliverables anytime anyplace. Thank you very much, Veterans United. Team San Antonio is representing you amazingly well.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

My loan officer Scott Davis was the definition of professional. It was a long road for us to find a home that we wanted and go through the purchase process but Scott hung in there with us through all of it to help us achieve our dream of home ownership. I will absolutely be recommending Scott and Veteran's United to everyone who is even thinking or buying!

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Professional, courteous and a get it done and done right way of doing business is how I'd describe Craig and Codi. They were an absolute pleasure to deal with. I would highly recommend Veterans United.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

5 out of 5 Stars
Would Recommend

My only concern, if you can call it that, more like a hiccup. We had a last minute (30 mins before closing) question from the underwriter after being "cleared to close" for a while. I understand it happens and is in their rights, but rattled us a bit. Other than this, great job!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

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5 out of 5 Stars
Would Recommend

Very helpful, quick and very thoughtful we had an amazing team that was all put together within 20 mins it was crazy fast and easy and everyone is very understanding for first time buyers they really helped keep us calm and not freaking out during the process

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend

We cannot say enough wonderful things about Lisa and the incredible job she did helping us purchase our new home. From the very beginning, Lisa was knowledgeable, responsive, and genuinely invested in helping our family navigate what was a major relocation and home purchase.Moving from Florida to Tennessee came with its share of complexities, and there were several moments throughout the underwriting process where Lisa's expertise, persistence, and problem-solving skills made all the difference. She consistently stayed one step ahead, kept us informed, and found solutions whenever challenges arose. Her communication was exceptional—we always knew where we stood and what to expect next.What truly sets Lisa apart is how much she cares about her clients. She took the time to explain every detail, answered countless questions with patience, and made what could have been an overwhelming experience feel manageable and even exciting. We never felt like just another loan file; we felt supported every step of the way.Thanks to Lisa's dedication, professionalism, and hard work, we successfully closed on our dream home and are beginning an exciting new chapter in Tennessee. If you're looking for a lender who is knowledgeable, trustworthy, responsive, and willing to go above and beyond for her clients, look no further than Lisa. We would recommend her without hesitation to anyone purchasing a home.Thank you, Lisa, for helping make our dream a reality!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Would Recommend
Photo submission from Santa C.

After a long struggle figuring out what job to take and where to live, we finally made our way to Tennessee. We said no to many and found the right home for us, our fur babies, and our plants. It’s an acre with a pool and a fenced-in backyard. Happiness was found with the help from our realtor and VETERANS UNITED!

headshot image of Alex Demczak

Loan Officer: Alex Demczak

NMLS# 1559325

5 out of 5 Stars
Would Recommend

This company was honestly extremely good at fighting for my business and made it very easy to side with them compared to other companies. Mr. Aaron has been fighting for my business since my time getting out the army when I thought I wanted a house and then backed out two times and when we finally wanted to make the decision, Aaron was fully prepared and the fastest at responding to email, questions, and anything I needed help with. He was true to about the entire process, and I would actually do business with him again by far one of the most professional loan officer I’ve ever worked with and I can’t wait to do business again with him in the future. Let it be known. He was very quick to beat other people’s rates and actually offered me better rates to start off.
Other companies cannot compete with this manWhen someone else tried to beat his rate this man said “Who decided that” and swept it away with a better rate -joke

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Aaron Esterle and his team are awesome

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

More Reviews

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