Casey Martin and Markita Rosenberg are outstandingprofessionals who are responsive and pro-active.
In the beginning I didn't think we were gonna make my it but our Team especially Karlie Clark she seen us threw the good and Bad especially the ugly. Karlie Trenton Stephanie were Firm but great it took work to get us threw closing makes you really appreciate the American Dream we are happy My Wife happy and that's what makes it special owing my own Home only was possible because of this team 10 stars to Karlie Clark
Fantastic service by all involved. Enjoyed working with the entire team.
Hayden was very helpful during a stressful time.
My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.
To many cooks in the kitchen, to many contradicting messages
Response from Veterans United
Hi Lloyd,
I’m sorry the communication felt confusing and inconsistent. Buying a home has a lot of moving pieces, but you should feel informed throughout the process. I’d appreciate the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Mr. Schultz and his team worked hard to get me approved and in my new home.
The veterans united team I had the pleasure of working with were extremely quick, knowledgeable, and very helpful. They were an open book! I could ask them anything and id get a very timely answer. As a first time buyer, I couldn't feel more blessed!
Team was outstanding from start to finish. We are so grateful for VU making home buying so painless!
Jason and the rest of the team did a great job keeping me informed and helped things move along quickly all while explaining everything very well! I would definitely recommend!
Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.
Outstanding group of professionals that kept me positive even when things seemed difficult. Thank you all
I have worked with Charles and VU a few times already and they definitely make the process smooth and seamless. Buying a house is a stressful life event but working with Veterans United eased the burden significantly. I would (and do) recommend VU every time.
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If it weren’t for Jack, I would have given up on myself through this process. I can’t thank him enough for staying “by my side” through it all.
Tommy and his team were great. Everything done in a few short weeks. Broke down the terms to help someone who doesn’t or may not understand everything. Highly recommended
I have used Nick and Veterans United for my last 2 refinancing deals and week not use anyone else!
Great work! Friendly, professional and patient staff!! Highly recommend Veterans United!!
An outstanding team to work with! They made the mortgage process smooth, stress-free, and kept us informed every step of the way. Everyone was responsive, knowledgeable, and always willing to answer our questions. We truly appreciate their professionalism and dedication in helping us close on our new home. Highly recommend!
Honest review ive been looking for a house since late 2025 when i got an email from veterans united i truly can say i was blessed they help me through the whole process and made it easy to understand thank you to the staff at veterans united godbless you guys you keep the world pushing!
Very great communication, and availability to talk whenever I called.


