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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

398,627

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend

Thank you Veterans United! Everyone was soo professional and attentive. I really appreciate your hard work to get me in my new home.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

Thank you Veterans United Home Loans for making it a reality of buying a home! The dedicated and devoted team made the experience worth wild! I will make sure to always recommend other veterans to this amazing benefit!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Not more to say, but I just appreciate it appreciate the crew would use them again!!!

headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

4.5 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
Photo submission from Mauricio A.

Working with Colin Park and his team at VeteransUnited was an awesome experience. After visiting many homes, my wife and I finally found the home we wanted. Colin was there throughout our whole home buying journey and made the process easy. Today I am a proud veteran home owner. I am glad I chose VeteransUnited!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Randelle Hanks

Loan Officer: Randelle Hanks

NMLS# 1604159

4 out of 5 Stars
Would Recommend

We used Veterans United in 2018 to purchase our 1st home and it was amazing. We recommend VU to my parents who used VU to purchase their home and loved the process and service. Communication was amazing. We chose VU again for those reasons with our second home. While it was painless and quick I felt the Communication was far less this time. Maybe there was just much less to say. I feel like that may be the truth of it but we did feel the service was less personal than before. Overall we are pleased and would still recommend VU to others.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

This was my first home buying experience and I looked around before I settled on VU and after speaking to Alexander I knew he would be thorough and direct. I was assisted through phone calls, emails and texts and they made the whole process so easy and understandable.

headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

4 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Thank you all so much for your patience and understanding. You all worked so hard and it is greatly appreciated

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
Photo submission from Gilbert D.

The VU team was awesome. During our journey to buying our first forever home ever, I did not hear any words of negativity, they only had solutions to every bump along the journey. We had an awesome flow of communication, I always knew ahead of time what to expect. Once we decided on our forever home, everything fell into place flawlessly. We are very happy and satisfied new homeowners. Thank you Veterans United!!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Would Recommend
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Excellent work in helping veterans!
I salute Veterans United!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

I've been amazed at the level of service throughout all aspects of this process. Our past two mortgages were through Navy Federal and both times I just felt like a number in the system but VU treated me like a real person. Also our pups say "thanks" for the gifts!

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

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5 out of 5 Stars
Would Recommend

We had the option to go with another lender that had a lower interest rate and still choose the go with Veteran's United. Aaron stayed persistent and was very honest from the start. Although Veteran's United could not match the rate, the seamless process made up for it. I could not be happier with the decision we made! Keep up the good work!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Everyone one my team did a awesome job and agian thank you

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
Photo submission from Terrill T.

I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.

headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Thank you all. Much respect! Beat, Chris

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

4.5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

This was an amazing and easy process. I honestly did not think it would move this fast and easy. I was preparing myself to be searching for months and having issues on the way like how I hear from other people with other companies of course. The team here was amazing and made every process easy where I was not worried cause I knew things would get done or I would be notified. I will be happy to use this service again if needed in future 😀

headshot image of Samuel Schroeder

Loan Officer: Samuel Schroeder

NMLS# 2172178

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

More Reviews

See all 398,627 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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