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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,175

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
Would Recommend

Thanks for the help with my first house

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

We had the most pleasant experience working with each member of our team! This was our first home buying process, and without the guidance and reassurance from them, we would not have had the confidence to make an offer on our dream home. Thank you to each person involved, and we will recommend Veterans United to our service connected family and friends.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

It was the experience working with the agents and the loan officers and understanding how important it is with finance and decisions

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process a breeze. My team was the best and top notch customer service!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

The help that we received was exceptional. My family would like to extend our gratitude for the professionalism, care and diligence that the entire team showed us.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend

Because of my circumstances (separated from a veteran who was not purchasing the home with me) I was not able to get the lowest possible interest rate on the mortgage. That being said, I felt that the rate was excellent and the service provided by Veterans United was outstanding. I am happy to recommend them!A side note: the person who handled the closing on my end was extremely pleased (and a bit surprised) by the speed with which VU processed the faxed paperwork to release funds to the seller.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Josh made sure that we were in the loop of everything throughout the entire process, communication was always the best. His positivity throughout the whole process was greatly appreciated.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Well, shoot, I could write for quite a while about all the positives of working with Veterans United. This is our third time working with them, and even more this time, the system they use to take care of their customers served us so well!!! We are getting a little older, and the ease of going through the processes to reach the final destination of closing out our refinance/loan, well, it was so straightforward I just can’t say enough good about their processes and sequencing. Any Veteran or customer using Veterans United will be shocked at how well they just take on the mission, and get their clients to the finish line. I’ve been involved with some pretty sophisticated operations, and their operation is heads above the rest. Then they throw in the courtesy, professionalism, and a bunch of other just warm and kind ‘stuff,’ and you have a company that somehow transports you to a time long ago. A time when personal attention was truly a priority. It seems now, many businesses truly struggle to establish, and maintain these special relationships with their customers. Veterans United has somehow captured this magic of old, if you will. They are simply an amazing bunch of good people, who help people. And I just cannot say enough good about Team VU! Thanks guys!
Very truly,
Robert and Diane Bradley

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Caleb Beebe

Loan Officer: Caleb Beebe

NMLS# 2070328

4.5 out of 5 Stars
Would Recommend

Every thing was good and fast

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

I would recommend Veterans United Home Loans to anyone looking to purchase their home. The whole team was great to work with and they answered all my questions. The process was quick and easy. I did not have any problems with anything. It was easy breezy

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

4 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Devan Brower

Loan Officer: Devan Brower

NMLS# 2089820

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5 out of 5 Stars
Would Recommend

Throughout the entire process veterans united and every member that i had contact with was more helpful than i could have ever hoped for. They would call even when we had everything completed just to check in on us and ask how we are feeling and if there was anything they could do for us. If it would be possible to rate them higher than a 10 I would, and I will recommend Veterans United to all my friends who are going to purchase a house in the future!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Julia was great, she put up with all my questions and got everything closed when I asked it to be.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

Overall was a great experience working with veterans united I am very thankfull for all their help

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

I had a great team! The process couldn't have gone any smoother. Totally Satisfied!!!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

The whole Veteran's United team was amazing to work with. They knew my husband and I had very busy schedules and made the home buying process so smooth. It was apparent that they wanted the best outcome for our family and not just closing a deal. They even sent us chicken feed and gardening supplies as a welcome home gift after I mentioned how excited we were to move to the country and have a little farm. It was so thoughtful and genuine. This was the best possible experience we could've had and are so thankful that they are so supportive of our service members.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

2.5 out of 5 Stars

I’m a first time Veteran home buyer and couldn’t get a better interest rate from you after repeatedly questioning why it was so high. I was charged a high percent for the VA funding fee. I haven’t made a first payment and my loan is now being transferred to a different company. I just expected to be taken care of better by a a company that touts how they work for Veterans. I will be refinancing this loan as soon as I possibly can. As a Veteran, a nurse and working for the VA I wasn’t given the best deal. I put so much trust in you guys that I never shopped for a better rate. I was told that it wasn’t a permanent rate in the beginning and it never went down. My interest rate is no better than if I weren’t a veteran. So no. I wouldn’t recommend you. My na

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

More Reviews

See all 409,175 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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