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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,182

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 409,182 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

5 out of 5 Stars
Would Recommend

This is my third mortgage with Veterans United since 2019. Since Shane and his team came into the picture, the process has been awesome.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Highly recommended VU. 10 out of 10. Friends of ours had the same experience with VU.

headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend

The only issue that we ran into was closing. We intended to close on 8 March, but the final disclosure was not ready which pushed us back to 9 March. Not really a big deal in the end, just rubbed me the wrong way considering we began the process in January. I don't know how long it takes to prep closing, but having the paperwork done on time when they said it would be would be an improvement. I'm not sure that this is completely on VU either. Everything else went smoothly though and the team was courteous and responsive.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend

Going thru Veterans United was an excellent experience. They were professional, and task and time oriented. Everything flowed seamlessly, and they did a great job in every aspect.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Simply incredible! They were the best team of people we could have asked for. Assisted with Us finding a home in the current market and all it's chaos!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

Kundos to Veterans United …. Wayne Brooks the happy homeowner..🎉😎🎶🇺🇸🇺🇸🇺🇸

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

This team was outstanding and made the process so much easier then I would have ever expected!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

4 out of 5 Stars
Would Recommend

This is the third home I purchased and Al with help from Veterans United. I couldn’t ask for a better loan Officer than Collin ! He is one of best, always very prompt on replying to any email concerns ! Very knowledgeable and always assisting as much as is needed. It is Loan officers like Colin that help make VA United successful. This loan went as south as can be and also very patient!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Janette and I
Would thank Veterans United Home loans Services for helping us financially and making our first home a reality. And making all the paperwork easy and always making sure we have everything we needed! If you are a veteran these guys are great!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

0.5 out of 5 Stars

Response from Veterans United

Michael

I want you to know our Client Advocates are here if you’d like to tell us anything more about how things went. We’ll listen and help however we can. We’re in the office during normal business hours Monday to Friday. Reach out anytime you need us. We’ll listen and help however we can.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

The entire team was phenomenal. I always felt as though I was in good hands.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

I would, without hesitation, recommend Veterans United Home Loans to any of my fellow veterans as the very first lender they should approach for their financial needs.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Best home buying experience ever!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

This was my first time using my VA loan and I was honestly pretty uninformed about the whole process. But my team was amazing with helping me understand everything in doing frequent, but not obsessive, check ins to see how everything was going. I appreciate everything they did for me and their transparency along the way, especially with the way the market currently is.

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Nyk and his team made it so easy and worry free. Highly recommend!

headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend

Veterans United went above and beyond for me and my family. I feel silly for not using them before but I will never do that again! I recommend them to all veteran families!

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

More Reviews

See all 409,182 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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