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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,182

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 409,182 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

I highly recommend VU for all veterans looking to buy a home. They keep the process streamlined and are there every step. No questions will go unanswered. They make you feel like family.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

5 out of 5 Stars
Would Recommend

Anxiety was an understatement. When I first spoke to Brandon he said, “Don’t thank me yet, thank me when you walk through the door of the new home.” He assured me that if I could get done everything required we could close soon. Close soon he said! Try 23 days, 23 days. I went under contract on 02/01 and Brandon and his team had keys in my hand on 02/23. Between being a seriously wounded vet and a cop for the last 16 years I have met a lot of people. A lot of those people I remember, but very few changed my life…..Brandon and his team changed my life. I can not say thank you enough!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

I have built a home early in my life and I was the builder so I handled all of the organizing, communication, etc. this is my first time buying a home. It was incredible to have such an organized team working with us and handling all of the stuff that goes into home buying! We couldn’t be more happy or proud of the energy and effort our team put into helping us! Vetrans United ROCKED!!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Thank You it was great working with you all

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Steve and his team were spectacular. I had no worries, all questions were answered and they kept me undated throughout the entire loan process.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Everyone was great, answered all my questions. I have no complaints.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

I have nothing but good things to say about Veterans United and its crew. The process was easy and everyone was professional and knowledgeable. I also liked how easy it was to upload documents and sign documents on the customer portal. Overall a great experience. I will be using Veterans United again in the future.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

A big shout out to Gwen and her team. She always stayed on top on the whole process from start to finish. I could call her with a question and she was honest, sincere and genuine (one of my favorite qualities in a person). I can't them all enough. Now if I could just get the team down to Joplin for night of bonfires, cocktails at my new Barndominium that would top it all off. Thanks again to everyone and Veterans United!

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Bravo Zulu!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

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5 out of 5 Stars
Would Recommend

Smooth sailing from start to finish.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

I saw the commercial ads for VU but did not know how good a deal it was working with Alex and his team. I can understand why the guys in the commercial was so ecstatic with the work VU did for the,.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

4 out of 5 Stars
Would Recommend

Overall my experience with the employees was good. I could do without all the congratulatory calls about things like being approved for a loan. Sometimes it felt like some of the employees were reading from a script and thats the worst. I think Matt picked up on that quick and was very personable. Rain made what could have been a disastrous experience, work out well. She’s definitely the reason this process didn’t kill me and I appreciate her immensely. If I buy another house in Fayetteville I’d like Rain to be on my team as well as Matt.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

More Reviews

See all 409,182 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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