This is a wonderful organization and would give it a 10. Will recommend it to everyone we know who needs help. Give Veterans United a call and let their team help you through an easy transition of buying your new home. My team was awesome, they help us dot all of our "i" and cross all of our "t" which made it very easy for my wife and me. Great shout to Mike Patzius and his team.
I was really confused a lot of the process and had to do a lot of outside research because everytime I asked questions to my realtor he would make it like my questions was a issue and it got to the point I recieve a new realtor
Response from Veterans United
Hi Jahzlon,
I’m really sorry to hear that your homebuying experience left you feeling confused and unsupported. It’s so important to have a team that helps guide you through the process and answers your questions with care, and I’m sorry that wasn’t the case for you. Buying a home can already feel overwhelming, and having to do outside research on top of everything else adds unnecessary stress—I truly apologize for that.
While I’m glad you were able to move forward with a new realtor, I’d love for my team to have the chance to look into what happened on our end to see how we can improve the experience for future homebuyers. If you’re open to it, please don’t hesitate to reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com.
Your feedback is incredibly important to us, and we want to learn from your experience to do better. I hope you’re enjoying your new home now that the process is behind you.
Everything went so smooth and simple. Has to set a record from beginning to end. It all happened so quick. Love every minute of the experience.
Thank you for such a great experience. Your technology platform made for a seamless process and Tommy Heller and team went above and beyond. VU has earned a loyal customer for life.
Using a VA loan to purchase a home is a very stressful and painful process compared to a conventional loan. But VU made it soooo much easier. If I didn't have my entire team helping me along the way, there is no way I could've done it. Every one of them went above and beyond my expectations to help me and I couldn't be more grateful.
Very easy and fast to obtain a home loan with Veterans United Home Loan! Carma and her team did a wonderful job! Kudos to all.
I would recommend Kyle and his team to anyone in the market to purchase a home they made the process as easy as possible for me and my familyThank You for everything!
I want to just thank the team for everything. Your efforts have maybe our dream I'd owning a home a reality. My wife and I are no longer dreaming thank you
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Everyone was fantastic and very professional as I had every question and concern answered with absolute professionalism. Great people great organization will be working with these guys in the future. Shout out to Patrick, Ryan, Sarah, Cameron and the rest of the team for a job well done
Philip and Max are the best team, I had the pleasure to work with. They went above and beyond for my son and me. I can't thank you guys enough for making my home purchase dream come true!
Friendly, efficient and fun group of people to work with. It was a great pleasure to work with them
Very happy to have the opportunity to use Veterans United. I highly recommend them and hope to use them again in a few years for my retirement home.
