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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,987

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 401,987 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Great job VU! Christopher is superb and Meredith helped us tremendously.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

My team was so incredible! We hope that everyone uses Veterans United for their VA loans! Every step of the way they were there, attentive, and so kind! Recommend to all!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Great job by the whole team! You made the experience enjoyable and very convenient.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
Photo submission from Everet K.

Our VA mortgage we obtained through Veterans United was the most efficient and effective mortgage we’ve ever experienced in over 40 years of mortgaging homes both while in the military and since retiring. We attribute this extremely positive experience to the professional and technical expertise of Steve Kincheloe and his team of mortgage professionals. We would strongly recommend Veterans United and Steve Kincheloe anytime someone is purchasing a home or refinancing their current residence.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

4.5 out of 5 Stars
Would Recommend

My only issue was the way the interest rates were disclosed and VU isn't unique in the way they do it. Like I said, I like all my info laid out, and I didn't realize that the interest rate was already bought down which skewed my numbers. Also, our previous lender was better about how they locked the interest rate. This one felt more trap like.
However, the people I talked to were all very personable and I'm really happy with how fast it went. I didn't know you could even close a house so quickly, and if the stuff that wasn't in our control was quicker, I believe Ben and Jim could've kept up. They were great.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

Jen has been so awesome to work with. Her genuine personality and professionalism, and her ability to connect is very special that you do not find in others. From the moment we spoke, I knew Jen had our best interests in mind and ensured we got the home we loved and dreamed of. From the Poblete’s, we’d like to thank her and her team so much for their tireless work and efforts. We know they worked hard for us. And we are very lucky to have her as OUR Loan Officer!!!

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Really Good Experience !!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

3 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

I received great service as a first time home buyer!

headshot image of Brad Dickherber

Loan Officer: Brad Dickherber

NMLS# 2091067

5 out of 5 Stars
Would Recommend
Photo submission from Abigail H.

The process was so simple, easy, and wonderful! So glad that I found them!

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
Would Recommend

overall everything was most excellent and quickly handled.
you seem to treat veterans with priority care and understanding.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend

Everyone made sure that I was taken care of, and had my back through every step in the process of buying my first home. I couldn’t be more appreciative of the hard work that went into my home loan. Thank you guys so much!

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

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4.5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

3.5 out of 5 Stars
Would Recommend
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

4.5 Acres with views forever and a creek to soak my tired feet! Thank you Veterans United, more specifically Carl & Eva, I owe y’all a Margarita & a steak if ya ever make it thru Texas!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Honestly this whole experience was as stress as it could be. It seemed like everything went quick and easy. I never felt out of the loop and really felt like I had a team that cared about me. I would recommend Veterans United to all that qualify for this service, including my parents. Thank you everyone for assisting me with getting my new amazing home!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Veterans United & my personal homebuying team, you guys rock! Thanks for helping to make my homebuying dream come true!

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

More Reviews

See all 401,987 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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