It was a very long process to get me to the finish line. Everyone involved worked with me over a year. I saw houses in the sunshine, rain, and snow and not once was I told not by my realtors. My loan agent Bill would answer his phone and gave me advice almost any time of the day and was always honest with me. I don't think I could have asked for a better team.
I have purchased several homes during my lifetime, and I must say my experience with Veterans United has been the easiest and most professional mortgage process I have ever experienced! Thank you Matthew, Christy, and Jake for all you have done to make this a pleasuable undertaking.
As a first-time homeowner, I was nervous and had preconceived notions of what purchasing a home would entail. My experience with Veterans United transformed my outlook, and I felt like I was part of their community. Due to moving to Columbia, I was invited to tour their facility and meet my team in person! Not only was I welcomed with open arms, but I was awed by the positive work culture. When an organization cultivates a space that allows its team to create a sense of community and purpose, you are guaranteed that your customers will receive quality service and an experience that will leave an impact. Even on my closing day, my team showed up for my signing and took me out to lunch to celebrate! This company is extraordinary; it is evident they pour into veterans and their families. I highly recommend Veterans United; through them, I was finally able to find a place to call home,
I enjoyed speaking with Julie almost every day. She and Robert were so good at their job.
Stephen was wonderful and I will definitely be recommending him
We are very thankful to have found veterans United and our team and will definitely be recommending them to our friends and family in the military for the rest of our lives they truly made the process painless and easy with very little stress. Thank you all and we look forward to working with you in the future.
All in all I will say that my home buying experience for buying my first home through Veterans United was a pleasureable and an amazing one. What made it even better is I know I will require services again when I sell the house and move. My loan team reasured me that they will be there for me for that process as well and I'm looking forward to it.
This is the third time I have used Joel and his team and we could not be more pleased each time! Thanks again!
The entire team did a great job from processing to underwriting. I am a Happy Homeowner.
All in all, I have always enjoyed working with Jamie and his team members. Ill do it again and again as long as the process stays the same.
I will definitely be recommending United Veterans to friends and family looking to buy a home.
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Overall it was a great, seamless experience with great communication. There were a few tasks which I was required to complete that I felt that the loan team could have handled without me. Like calling my HOA or the closing Escrow Team on my house sale. Just felt like I was left to my own on a couple of instances to figure it out and I am not a loan officer. I will still use them again but just be prepared because it is like 95% full-service, the other 5% you have to figure out on your own.
I know my case was different and there were a lot of moving parts. The team kept up with the changes and worked well with me. Thanks to all of them.
My Loan Team was awesome.
I truly appreciate the time they spent guiding through the VU way. Jessie, Mallory and Rachel made this painless and easy.
