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My first home buying experience could not have been easier! Veterans United Home Loans was the way for me to go, and I WILL recommend them to anyone who is looking to buy a home! Give them a try, and your home buying experience will be a memorable one!
Excellent team of people to help you through the process of getting your home Is a wonderful experience
Veterans United cares about veterans and servicing their needs. I would recommend them to my family and friends. Very short and timely process. My wife and I are very pleased with Veterans United. During the process, the whole team did a great job keeping us informed every step of the way. From start to finish, we experienced professionalism and very smooth closing. Thanks, Veterans United for a job well done.
Always felt comfortable during the process. Questions always answered and staff was always professional and kept me well informed. Thank you.
When I started this home buying adventure I was not expecting a whole team to guide me through the process, but I’m glad they were there. Sometime or another they all answered my questions along the way. I can’t say enough about how AWESOME everyone was.
My first time buying a home, well it wasn't what I thought it would be.. Right after getting my credit fixed I got pre-approved! That was great, then things started going down hill. We were given a bunch of things to do, given different options. Did them, still wasn't enough. Told a bunch of different things to do and what was going on. I didn't feel included in anything, even though it's my loan..
Days before closing then something else randomly pops up yet again..
Now we're to do the day we were supposed to close, and nope not happening because even though my bank told them I had access to the closing cost funds they didn't approve that. Had to close later. THEN! AFTER ALL THE STRESS AND RUNAROUND, we finally close BUT, they apparently didn't know we had a POA so we had to recluse basically causing us to have another $800 to add to closing cost.. obviously more happened but those are my key points. My husband and I both agree, if we are ever in the market to buy another home we will not be using Veterans United
Response from Veterans United
Thank you for this feedback Jessah. We understand how the home buying process can get stressful for first time buyers, especially when certain aspects are not resolved quickly and accurately from the jump. We know too well how it can feel to resolve numerous underwriting requests as required for the VA benefit. Due to this knowledge, we are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. We value your input, and we are disappointed to learn that your closing experience was not better managed. While we cannot change the experience you had we want to ensure that no other customers have this same experience in the future. Our hope is that your home serves you well and we invite you to connect with us for any needs in the future. If you would like to review your experience with our team, then please reach out to one of our Client Advocates to discuss.
Veterans United made buying a home incredibly easy. It was our first time purchasing a home and it couldn't have gone any smoother!
My team was fast to respond and they knew what they were doing
I had a great experience and I would recommend.
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Everybody who reached out from the veterans united team was very helpful to us and were willing to go above and beyond to ensure we had everything we needed throughout the home buying process.
They were extremely helpful and knowledgeable! Helped me through the entire process.
Chris Hill and my loan team did a fantastic job and everything was quick and easy. They were easy to reach and answered all questions fast and made it make sense for a first time home buyer. Highly recommend!
Veterans United is really who made this home purchase happen!! From the very start.....building our credit to procuring financing! They were always there and ready and willing to answer any questions and gave great guidance!!
My wife and I truly enjoyed the whole experience with Faye and Kole!!Thank you guys!! We love ya!!
