Thank you all this means a lot to us and you made it possible thank you again
It is always so easy to deal with Veterans United!
Excellent professional services
Flawless process for loan approval
Secure portal access and ease for submission on required documents
all outstanding and very profess
Veterans United treats everyone with the respect and care they deserve. I am not the veteran of my house, but I did most of the work to secure a home and they treated me just as nice as they’d treat any veteran. This means a lot to me working for a WNY Veteran nonprofit.
David made a mistake, tried to correct it. His supervisor was terrible. I have reported the error to multiple agencies since it will cost my family over 20k. Terrible, they should have just corrected the error. Worse experience with a lender I have ever had. Last house we purchased was April of 2020 and it was a far better experience during the height of Covid when everything was shut down.
Response from Veterans United
Hi Anthony,
I'm so sorry to hear about your experience—it sounds incredibly frustrating, especially with such a significant financial impact on the line. It’s disappointing to know that we didn’t meet your expectations, especially after you had a much better experience with a lender during such a challenging time in 2020. We strive to be the best possible resource for our clients, and it sounds like we missed the mark here.
We’d like to learn more about what happened and see if there’s anything we can do to help at this stage. If you’re open to it, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, but please feel free to reach out whenever it’s convenient for you.
Phenomenal patience and professional service from Corey and his team!!
To ALL,If your seeking a firm to assist you in obtaining a V.A. loan, your search is over. Look no further than Veterans United.That make it so easy. They stay with you throughout the process. They quickly respond to any of your questions. They are All PROS.
Hope to get another house with veterans united one day. Never felt lesser because of the price. Always felt like a valued customer. They always explain everything, and constantly checked on me throughout the entire process
The experience that I had was a good experience from the beginning to the in I was anxious and nervous but I was assured that they would take care of me and any questions and concerns I had to just email or call they will be there to answer.
Thanks to Sean and the team for making sure it finished to the completion. Overall it was good and I’m thankful for everyone on the team!!!
Shane answered our questions in a very timely manner. Everything was explained thoroughly, so I knew what to expect. We would definitely recommend the entire team. Job well done and we appreciate the effort from Shane, Jordan and Phoebe.
