very helpful through the whole process.
Some of the communications were slow when it came closer to closing time. Other than that everything went smooth. I'm still waiting to find out how to pay my mortgage and if the HOA dues are paid out of the impound.
Veterans United was the first and only lender I reached out to and I'm glad I did. They stayed in constant communication with me, I never felt like I was figuring things out on my own. My initial preapproval wasn't what I wanted and they explained to me what I needed to do to be preapproved for a higher amount. Great customer service, will be referring any veterans I know to them.
Joel and team so supportive and helpful throughout the process. It's our 2nd time working with them!
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Helpful, responsive, and kind. From Jason, to Trenton, to Gracie…each person was exceptional. Thank you for assisting us!
Good people who made the VA loan process very low stress. Thank you for doing most of the hard work to get me to an exciting and joyful new home. God bless you and your team!
As a first-time home buyer, I had no idea what to expect. Jon and his team were great at walking me through the process. They acted quickly when I was forced to push back my closing due to a COVID19 related illness. Jon, you're the best!
I can’t say enough about Chad and Catlin. Two of the most compassionate, supportive, educational and caring people I have ever met. They exemplified communication, respect and diligence. Their knowledge and follow through can’t be measured. I felt heard, supported and like my needs mattered. It is hard enough to have to move all the time and decide to rent or buy. After 24 years in the military with multiple moves and mortgages, coming home means something different. Chad and Catlin cared enough to make it different. Thank you for everything. You are amazing human beings and so supportive of the Veteran community
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Working with Veterans United was an outstanding experience from start to finish. Randy Nivens and his team did an excellent job setting expectations early and creating a professional, organized process throughout the entire home loan journey.Randy was consistently responsive, professional, and transparent every step of the way. What stood out the most was his ability to stay true to his word and provide steady communication during the process. Although underwriting and reviews took a little longer than expected at times, it was clear that the team was being thorough for the right reasons and ensuring everything was done correctly.Overall, I truly appreciate the dedication, professionalism, and teamwork Veterans United provided. I highly recommend Randy and the entire team to any Veteran looking for a smooth and trustworthy home buying experience.
Let me first say Thank You to Shawn Hall. He is and has always been my loan officer for all my loans. He never disappoints, always has the time to explain and recommend based upon current situations.
Low rate and very low closing costs, but my big surprise was the money back I didn't think I will have any money back at closing. My loan specialist is very professional. I trust Veterans United more today than before I started my loan process.
Fantastic overall experience!!
Jake provides exceptional service every time we have worked with Veterans United! We have been repeat customers for over 10 years due to Jake’s customer service!
Working with my loan officer at Veterans United was an outstanding experience from start to finish. As a first-time homebuyer, I had a lot of questions throughout the process, and they were always quick to respond, professional, and patient in explaining everything clearly.They made what could have been a stressful process feel smooth and manageable, kept me updated every step of the way, and genuinely cared about helping us get into the right home. I always felt like they had our best interests in mind.I highly recommend Veterans United to anyone looking to buy a home, especially veterans and military families. Huge thanks to the entire team for making this such a positive experience!
Thank you'll very much!
