Jeremy Henry and the entire Veterans United team delivered an exceptional blend of professional customer service and unmatched performance, far exceeding every home‑buying experience we’ve had in the past. Calling myself a “happy customer” doesn’t begin to capture it. This team established a new standard of excellence in this field. Truly outstanding work from a dedicated, highly skilled, and mission‑focused crew.
The process was so effortless for us, the team was amazing and very helpful throughout the home buying experience.
Brandon and Veterans United are very easy to work with. They provided excellent service and support during our home buying process.
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Very proactive. Competitive rates.
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Daniel and his team have redefined what customer service should be.
Awesome, quick process and communication was excellent across the board!
Can always count on veterans united
I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
Allie was amazing as usual!!! Seamless from start to close!!
This was our second home we have bought with veterans united and it was a breeze! Working with Samuel Short was fantastic! He was very informative and quick with all information and needed paperwork! I would 100% recommend him to any friends or family looking to get a VA home loan!
Great support
Had a couple hiccups but our team was awesome and stayed on top of everything. They were very helpful and if something came up we didn’t understand, our team was quick to get the answers.
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Great communication, they made sure we knew what was going on and why. It made the whole process run very smooth.
Very easy process from beginning to end. The loan officer was excellent to work with. Veterans United thank you for giving us our dream of home ownership!!!
