Charles McKee, my loan guy, was amazing right from the start. I was going through some very difficult times and my experience with him and Veteran's United was the only light at the time. I was soon to be divorced and didn't know how go about buying a house, let alone get a loan. Charles is warm, considerate, soft spoken, and elite at what he does. He truly cared about me and still checks in occasionally. And though I come from a family of veterans, I am not one and still, I felt like I was the priority through the entire process.Thank you Charles and thank you Veteran's United!
Veterans United was excellent. We were taken care of from the moment we thought we wanted to move and buy a new house. They helped us understand how much was available for our new home. They helped with real estate agents, assisted with finding insurance, utilities, step by step "to do" lists, helped with everything. We never felt alone, they were only a call away. Our calls were always answered. Mason Fast was amazing through the entire experience. I definitely would encourage other veterans to take the leap into buying a home and allowing Veterans United to lead the way.
We really enjoyed all of the step-by-step process videos. This removed the stress associated with not knowing what to expect next. Thanks again for a very pleasant first-time experience. Our experience was exceptional! Our entire team of loan officers, concierge, and "behind the scenes" personnel made this first experience of purchasing a home very smooth and user-friendly. I would suggest going to the website and watching the video series to gain some perspective on what to expect from each step along the way. Veteran's United has made our family dream of relocating cross-country (from Tacoma, Washington to Ocala, Florida) to return to our pre-military service home come true. We could not be more satisfied!
Alberto and his team were awesome to work with. They made the entire home buying process very smooth. From the on-line check list to emails and phone calls to make sure everything was on track. Not too many of either, but enough that nothing went without an answer.
Daniel and his team worked hard to get approved for a VA condo waiver. We appreciate all the support.
They were incredible to work with through and through as usual. Quick and timely and the house closed on time and they made this process dummy proof for us!!
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Prompt service. Derik and Heather was on top of things. All people involved did an outstanding job
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I truly enjoyed the entire team, everyone was patient and very helpful! They always answered when called no matter the time or situation. I’ve never seen Tyler or Jennifer but I felt as if we were related lol! My husband and I felt protected and cared for! Everything went smooth even though we had a couple hiccups but it wasn’t on the VA end. Thank you so much for everything.
Miguel and Alyssa provided exceptional support throughout a long and challenging loan process. Their consistency, patience, and clear communication made a significant difference. Because of their work, my son is able to remain in his home and stay at his school, which provides important stability for him. This wasn’t just a transaction — their efforts directly protected my family’s routine and security. I’m genuinely grateful for the level of care and professionalism they showed from start to finish.
First and foremost Kedric my loan officer and Aimee my realtor both need raises. They went above and beyond to make sure things went smoothly in a hectic stressful first time purchase. I can not thank them enough for doing everything they did.
Everything was great, there were some hiccups but Ken was able to resolve.
VU was quick and communicated well. I moved from Florida to Rhode Island, buying a house soght unseen. VU helped to make this process significantly less stressful. Both Seth and Bri were available and quick to respond to any questions, explaining processes easily.
Since this was my first time going through purchasing a home, I didn't know what questions to ask with the total process.
I would recommend more detailed expectations and communication from the team for anyone who is a first time home buyer.I am very pleased and excited with the outcome of my purchase. It was a little stressful in the beginning but finally I got the home I wanted. I appreciate the assistance I received from the entire team.
Very smooth and quick process. My 3rd VA loan and was the easiest yet.
