I would not be here today without Shaun Hanson's steadfast assistance. He made purchasing a home understandable and reachable and I'm a first-time home buyer. Underwriting was rigorous but Shaun was always there. I would definitely recommend anyone who is purchasing a home to go through veterans United.
Excellent team work
The VU team were excellent in their service, assistance and resources to help me to secure a home. They assisted me and and answered my questions every step of the way. The team ALSO stayed on me about meeting deadlines.
We really enjoyed all of the step-by-step process videos. This removed the stress associated with not knowing what to expect next. Thanks again for a very pleasant first-time experience. Our experience was exceptional! Our entire team of loan officers, concierge, and "behind the scenes" personnel made this first experience of purchasing a home very smooth and user-friendly. I would suggest going to the website and watching the video series to gain some perspective on what to expect from each step along the way. Veteran's United has made our family dream of relocating cross-country (from Tacoma, Washington to Ocala, Florida) to return to our pre-military service home come true. We could not be more satisfied!
They help me with everything all through process. They communicate with me all the way. Help when I needed it . I was first timr buyer so everything was new for me. I recommend to any home buyers to use your services.
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Lisa made this process absolutely seamless and easy.
Awesome made it super easy
Daniel went over and beyond to assist and Close this project. He was available for text and calls at all times. Thanks Daniel
Best people to handle a VA loan bar none
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Tom, Amanda and Sarah were my main poc's for this process, and I can not say enough about their efficiency, attention to detail and kindness they showed throughout the process. I was amazed how quickly the team was able to execute all the documents and all the while walking me through the process with on point explanations and what to expect at every turn. The dashboard and UI on the website was top notch and left nothing to the imagination. I made the right choice by choosing VU and would do it again.Also, the welcome gift of a movie night is so thoughtful. It is not expected, but I is such a classy move.Thank you for everything,
Chris
10/10 customer service! This team was incredibly attentive, responded quickly, and kept me informed 24/7 while answering all my questions about the VA home loan process. Big shoutout to Paul Farnam for always picking up the phone making this process go smoothly.
First and foremost Kedric my loan officer and Aimee my realtor both need raises. They went above and beyond to make sure things went smoothly in a hectic stressful first time purchase. I can not thank them enough for doing everything they did.
Crystaline and the rest of the team were outstanding! Closed on my new home in 30 days from first contact with Veterans United. Highly recommended!
Matt and desi made getting my home so simple that it put my mind at ease
