I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Outstanding team of professionals. Great communication and guidance throughout the process.
The Veterans United team is outstanding. They were extremely helpful, knowledgeable, timely, and kind.
Great service, pattern of competency forming. Thanks for everything!
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Kait and her entire team communicated with me and my realtor to make every milestone happen as scheduled.
A wonderful first time buyers experience. I was helped out every step of the way, through all my questions. Thank you!
Veterans United made it easy to purchase my home, and then when rates dropped they made it painless to refinance. Jeremy Arnold is awesome! He stayed in touch with me through the years and as my living situation evolved, he helped take care of us while finding the refinancing that worked for us. I'd highly recommend Veterans United!
Bryan was great always keeping me up to date during the loan process and always attentive to my questions
Jessie Bailey, my loan officer, has been very professional all the way thru the loan process from the beginning to the funding. If I had a question she responded quickly. I was never left wondering. She seemed to always anticipate a question I may have. As a veteran I appreciate the attention of all concerned. I will always stay with her should I need to go thru another loan along the way. She seemed like a friend. Thanks to all.
The team at Veterans United were helpful on many levels and stuck with us through a process that frankly, I don't always understand. A great team for financing or refinancing a home. Responsive, informative and professional.
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The team at Veteran's United, headed by Zach, was so awesome! They were communicative throughout the entire process, worked to my needs, and ensured all ends were tied up quickly and efficiently. Would do it all over again with this team - 10/10 recommend!
Thank you all for making my wife and I homebuying process so easy!


