Melissa and her team did a great job as always!! Thanks for all of your help!
Colin and his team are fantastic! Highly recommend.
I have only thanks and appreciation for the work that you guys have done for me, my wife, children and I are happy with our new home.
Veterans United was great to work with! The process was very easy. The faster you get the items they request the faster the process works. I would definitely use them again in the future. I highly recommend them! Ashton Graf was awesome!! She made the entire home buying process less stressful and easy to understand. She went above and beyond what she had to. I have recommended her and Veterans United to every one of my friends who are veterans.
Very pleasant to work with a professional staff.
I want to give humongous shoutout to Dan Reynolds, Evan Mehuys, Donna McDonnel, Noadiyah Jones, and the whole VU team I interacted with. This process of buying a home was very easy due to the superb knowledge and professionalism of all members involved. Any questions or concerns I had were addressed promptly and immediately. From start to finish, this was an absolutely amazing experience. If you’re a military member/veteran, I highly recommend. Thank you all for the amazing job you continue to do everyday!
Matt and his team made my home buying experience so easy. I am moving from Oregon to Arizona and I was in Oregon the entire time while my husband was in Arizona. They answered all my questions and always made me feel important. I will always come to them for my home buying or selling needs. This is my 2nd time with Veterans United and it was a wonderful experience both times.
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Wonderful people to work with.
Very communicative team. I found Veterans United based on positive reviews from other veterans on Reddit. I was pleased with the service I received.
Working with Colin Park and his team at VeteransUnited was an awesome experience. After visiting many homes, my wife and I finally found the home we wanted. Colin was there throughout our whole home buying journey and made the process easy. Today I am a proud veteran home owner. I am glad I chose VeteransUnited!
Everyone was very nice and helpful and got us through the process of our first VA loan with no delays or trouble
Bryant, Erin and their team was great and even when at times when I was being impatient they kept everything going and got us into our house right on time!!!
This is an overall review of the company as a whole . There is a lack of communication an apparent laziness as well as clearly not enough resources or diverse applications or systems to allow smooth transactions between veterans, civilians and realtors. The whole process for my family was Nightmarish. NO I WILL NOT BE RECOMMENDING THIS COMPANY TO ANY ONE
Response from Veterans United
Hi David,
I’m really sorry to hear how frustrating and overwhelming this experience was for you and your family. Describing the process as nightmarish and calling out communication concerns is not something I take lightly, and I’m sorry we left you feeling this way.
You should be able to rely on clear communication and a smooth process throughout, and it’s disappointing to hear that wasn’t your experience. Your feedback is important, and it highlights areas where we need to do better.
I’d really appreciate the opportunity to learn more about what happened and take a closer look. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Great service !!
Very professional team. They’ve helped every step of the way. Very patient and understanding.
The VU team was awesome. During our journey to buying our first forever home ever, I did not hear any words of negativity, they only had solutions to every bump along the journey. We had an awesome flow of communication, I always knew ahead of time what to expect. Once we decided on our forever home, everything fell into place flawlessly. We are very happy and satisfied new homeowners. Thank you Veterans United!!
Angela, Hope, and Dez were amazing! They were super professional and there every step of the way. I think buying a home can be (and is) a big task, but they make it easy and straight forward. Thank you so much for helping us and being our loan team!
Trip and Paige and the entire Veterans United team were stellar and kept us on track with all of the tasks and steps needed to successfully close on our new house, and we are so grateful for them and their knowledge!
