I loved working with My Vu and miss the former team who responded to every question quickly and efficiently. Drew does not communicate well. He did not respond with messages and frequently just sent more documents rather than explain. Often no response or 3 or 4 days go by without an answer. I understand once the paperwork is signed and the loan is finished we are to be forgotten. I just wanted more. Thank you. Especially Meghan she went above and beyond to help me.
Kyle Bakkers team was THE BEST hands down. I said so, my agent said so, the title company said so. Nothing but great experiences.
I've heard both positives and negatives about Veterans United... but my experience was great. Nina is awesome!I've purchased 4 homes and refinanced numerous times - all with different lenders - and VU was an exceptionally easy experience.Both Ashley and Nina were proactive, communicative, and professional.
Steve and the team did a great job, communicated every step of the way and openly gave me information that would help my process.
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
10/10 in all fields. Closed in less than 30 days
Ross is by far the most gentle and understanding individual! The closing for my property that I sold, took what felt like an eternity. Ross took the time to walk me through everything he could. His reassurance about my loan with VU was far superior than I could have hoped for. Outstanding individual!
Thank you all for working with me to make this home purchase possible. Everything went great, and the help, and guide though were excellent.
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Greg Wiele and Britney George are amazing . Worked with Greg when purchasing my first home . Second time around and he was even better . Amazing team . Process was flawless and worry-free . Knowledge amongst the 2 is incredible. I thank them sooo much !
Brett, Wendy and Kohlie did an incredible job in getting us approved for our VA loan/mortgage. They made it possible for us to realize our dream of living in the mountains! Their professional expertise was amazing.
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
The refi was quick and easy...
Mary was great, warm & professional, she kept me in the loop every step of the way.
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Very fast turnaround. They are with you every step of the way with a personal hands on approach by all their team members. Highly recommend!
Thank you for all your help.
Fantastic job..the very best to everyone.keep up the good work...
Great services and smooth transaction on using VA loans


