The process went so smoothly, any time I had a question Alice was right there and responded fast with help and guidance! She was super helpful and had our best interest in mind.
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
This is my second home with VU. Courtney and her team always do a fantastic job! Explain everything and make it so simple. It’s too the point I just have to sing and I’m good. Can wait to buy the next house.
Awesome team, did a hell of a job with my home loan! Justin, Jeffrey and Julia...J cubed were great to work!
We have used Veterans United several times since 2019 to purchase/refinance our last 2 homes. We have been very fortunate to work with Rob and Kristy every time and they are always the first ones we think of when recommending to a friend or family!!
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Bailey was amazing throughout the whole process. She was knowledgeable but spoke to me in terms I could understand.
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
Katy Reeder was my loan officer. She was personable, responsive and effecient all through the transaction. I was kept informed and made aware of any requirements to be met so the transaction progressed smoothley. I would highly recommend Katy and her team for a seamless transaction.
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Absolutely best experience ever!!!
I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
We had an outstanding experience working with Veterans United, especially our Loan Coordinator, Mason Radcliff, and our Loan Officer, Leanna Winters.Mason was nothing short of the best. He stayed on top of everything, consistently following up as soon as documents were sent. Whenever we provided what was needed, he quickly submitted everything and kept us updated on the status each step of the way.Leanna did an excellent job explaining the process and helping us understand exactly where we were throughout each stage. She made sure we felt informed and confident in every decision.Thanks to both of them, our first-time home buying experience was incredibly smooth and stress-free. We are truly honored to be a part of the Veterans United family!
