From day one I have had every question answered. I have never been pushed or up sold anything. If I had a question an email was always followed up with a phone call. Andrew Zynda and Rachel Lenz were always quick to respond and always let me know what was happening every step of the way.
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
All of our questions were answered timely and the process overall was seamless.
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Everyone was exceptional! Dana was friendly and easy to work with the entire process. Any time I had a question she responded immediately and lead me in the right direction.
From start to finish, Veteran's United kept me up to date on all the things going on and including things that I needed to get turned in on my part. Great experience all around!
Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.
Jordan my loan officer did an outstanding job, so did Sara, they helped guide me through the process and make it on time for closing. My real estate agent had experience with her job and was outstanding. I couldn't have asked for a better team
Always a pleasure working with Travis. He makes the process stress-free and easy to understand. I would definitely recommend Veterans United and Travis to anyone looking to buy or refinance.
I couldn't have asked for a better team to guide me through the home buying experience.
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As quick and easy as possible. Everyone was on top of things
Bob and the team did a great job and made the process hassle free. Great communication and easy streamlined process. I would highly recommend to anybody seeking financing for a new home.
I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
Very smooth sailing with Kapil and Eli!
As a first time home buyer I feel so lucky that I found Veterans United. I Worked with Billy and Jordan and they were both exceptional! They were both very easy to talk to, answered all of questions and truly cared about helping my family purchase our dream home!
