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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,022 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,022 unfiltered reviews

Starting on Page 219 of 14,868. Return to Page 1

5 out of 5 Stars

Very satisfied!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

The process went very smooth and the team did a great job of keeping us informed and up to date on what needs to be completed. The communication was excellent, the response back to our questions was very quick and overall the team we worked with was very professional. It's hard to say in words what a blessing that we had such a wonderful team.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars

Justin and Emily made the home buying process very easy! Highly recommend Veterans United.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars

Veterans United made my home-buying process simple and stress-free from start to finish. They truly understand the needs of veterans and go the extra mile to make sure everything is clear and easy to navigate. My loan officer and the entire team were professional, patient, and incredibly supportive every step of the way — always quick to answer questions and explain the details.They treated me with genuine respect and care, not just as a customer but as a veteran. Thanks to them, I was able to use my VA home loan with confidence and close on my home faster than I expected. I highly recommend Veterans United to any fellow service member or veteran looking to buy a home — you’ll be in great hands! 🇺🇸

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

4 out of 5 Stars
Photo submission from Connor G.

The process is long, but worth it in the end. Ask for Matt or Becca; they do not disappoint.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Everyone on the realty side as well as the loan/financial team were fantastic to work with. They made the process understanding for a first time home-owner and have reached out for any future questions I might have.

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars

This process was so quick and painless.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Veterans United is the best mortgage company hands down!! I will not use anyone else than Veterans United!! Great company and awesome customer service!!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Don’t ever break up the dream team. They are the ones who go to heaven and back to make sure God Dream he gave you becomes reality. They can do all things through Christ who strengthens them. Madison Yant Sarah Mothley and Jessica Suess

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

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5 out of 5 Stars
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

Excellent web based business practices which makes it easy for veterans who are generally geographically separated from home offices to use their services.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars

Best experience!

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

Brad and his team were phenomenal throughout the entire process, I highly recommend working with them and appreciate all their help!

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Photo submission from James H.

This company worked hard to get me an outstanding interest rate and therefore the best home that I have ever had! It’s hard for me and my wife to believe that we are living on a golf course in a resort community.

headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Subject: Heartfelt Thanks for an Outstanding Homebuying ExperienceDear Veterans United Team,I want to extend my sincere gratitude to each of you for the exceptional support and care you provided throughout our homebuying journey. As first-time buyers, my wife Lisa Chacon and I were navigating unfamiliar territory—but thanks to your guidance, we felt informed, supported, and genuinely cared for every step of the way.• Joseph Sepulveda – Your leadership set the tone for the entire process. You were our first point of contact, and your professionalism and clarity helped us build trust from the start.
• Keagan Phipps – Thank you for stepping in as Transaction Coordinator and ensuring everything stayed on track. Your attention to detail and responsiveness made a real difference.
• Mikela Olivo – I know you played an important role behind the scenes as Joseph’s assistant. Your contribution didn’t go unnoticed, and I appreciate your part in the team effort.
• Alyssa Aylor and Sarah Barba – I truly enjoyed our pleasant conversations. Your warmth and professionalism added a personal touch that meant a lot to us.This was more than just a transaction—it was a milestone for our family. You helped us overcome obstacles, kept our numbers within budget, and treated us with the kind of respect and care that’s rare in today’s world. Your communication was excellent, your teamwork seamless, and your commitment to our success deeply appreciated.From the bottom of our hearts, thank you for helping us make this dream a reality.Warm regards,
Erasmo and Lisa Chacon

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

4 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

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Experience first-hand why 354,295 homeowners give us a perfect score!

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5 out of 5 Stars

Matt, Jake, and the team were phenomenal! I was deciding between three different lenders and Veterans United was the most responsive, and stayed on task to get us funded in time for closing. I will be using Veterans United in the future, this was my first time and the best experience!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

4.5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Photo submission from Frederick B.

This is a wonderful organization and would give it a 10. Will recommend it to everyone we know who needs help. Give Veterans United a call and let their team help you through an easy transition of buying your new home. My team was awesome, they help us dot all of our "i" and cross all of our "t" which made it very easy for my wife and me. Great shout to Mike Patzius and his team.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

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