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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,170

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Jake was all over the rates and when they dropped to get us a lower rate. The refinance process was quick and easy. Thank you for all the work that they do.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Working with Veterans United has been all around a great experience. They made a very difficult process seem a little smoother and communicated so well during the whole process. I look forward to our future business together.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Veteran United is awesome and very helpful each step of the way. This is my second time using them for my mortgage process because of making everything simple and easy to understand. Thanks again 🤩🤩🤩

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
Photo submission from Kayla K.

If you are considering a VA Loan company, look no further!I can't brag about Kevin Warren enough! He made my entire experience from beginning to end stress free and easy. He promptly answered all of my questions, explained in detail each step of the process, and kept an open line of communication via text messaging which worked best for me. I have and will continue to recommend Kevin and his team at Veterans United! Give this man a raise!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Veterans united is invited to the cookout

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Everyone I worked with through the whole process was great. I could tell everyone understood what I was looking for and helped me reach my goal

headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Would Recommend

Veterans United as a whole was incredible to work with, especially as a first time home buyer. They're extremely quick to answer any questions and explain things very well. I'm incredibly satisfied with the service, and will most definitely use them again in the future.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

As a first time home buyer and not used to all the inspections and paperwork that was involved it felt overwhelming. The fact I travel for my work meant I was not at home with access to paperwork only added to the stress. Those minor details were all I had any issues with.

headshot image of Joseph Park

Loan Officer: Joseph Park

NMLS# 2392866

5 out of 5 Stars
Would Recommend
headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

5 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

Easy to work with, very helpful and employees care about helping customers long-term. Loved to work with the team we have worked with- we will recommend to all our Veteran friends!

headshot image of Marina Chiodini

Loan Officer: Marina Chiodini

NMLS# 2413165

5 out of 5 Stars
Would Recommend

Great team to work with.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
Photo submission from Mark H.

Terry and his team are the best at what they do. Customer Satisfaction is their goal. If any issues arise, they are on it immediately.Terry and his team really treat you like family! Keep helping Veterans realize their dreams!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Thank you, Veterans United, for all your support in helping us close on our home and for continuously keeping us informed when rates dropped to refinance. The process has been incredibly smooth, and we couldn’t be happier with the experience. Every member of your team has been a pleasure to work with, making what can be a complex journey feel seamless and manageable. We’re grateful for your dedication and for always having our best interests in mind!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Every step was taken care of for me; the real estate agent provided by Veterans United helped me negotiate the closing costs of the loan so I did not have to pay anything out of pocket. I got my earnest money back, and the only money I had to pay out of pocket was 550 for an appraisal! That is it! Normally, costs could be 8k for closing, 8k for other related fees, and a downpayment. Veterans United even selected a real estate agent who also helped every step of the way with even the simplest questions and recommended a lawyer for the closing costs where the lawyer's fees were tacked into the loan so I did not have to pay out of pocket or worry! I would not have been able to buy a house without Veterans United!

headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
Would Recommend

Everyone was very helpful throughout the buying process.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

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5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey M.

Veterans United team was great to work with. It made for a smooth loan process. They kept me informed along the way with the online process. Now thanks to their hard work and dealing with the COVID virus I’m truly a Proud Veteran Homeowner!

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Have had 2 great experiences working with Veterans United Home Loans in the last 5 years. The team we were paired with at VU was top notch, making the stressful home buying experience easy, smooth, and with minimal stress. Our loan officer was incredible, working with us to lock in a low mortgage rate and being available to us for any quick concerns or questions. Could not have asked for a better home buying experience. Moving is challenging enough, and VU made it as hassle free as possible. Thank you VU! Thank you Philip 🙏

headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

4.5 out of 5 Stars
Would Recommend

A very smooth process and great customer service!

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

More Reviews

See all 409,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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