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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,182

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend

It was a stressful journey, but the team helped trough the tough moments

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

This was my first time buying a home and I was very eager, nervous and a little overwhelmed but my team at Veterans United was always there for me and my wife through the process. My questions were always answered and thanks to them we got the house we loved and got it in a very timely manner. I will recommend Veterans United every time and will use them again in the future.

headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
Would Recommend

We could not have asked for anyone better to help us during this journey! From Kole who was absolutely amazing to Rebecca who guided us along the way and was always right there if we had questions and put us in contact with Jerrod the best Realtor anyone could ask for to Brett who helped us finish the final steps. Y’all were absolutely amazing. Sending gifts for us and our dog, and them having a personalized touch at that! We will most definitely be recommending Veterans United to anyone that will listen! Thank you all for being awesome. We greatly appreciate everything you have done for us.

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend
headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend

Kelly and I can not state how happy we are. Danielle and Jess and Camron are outstanding. They went so far out of there way to help us get our new home here in South Carolina. They called us almost everyday to keep us updated. This is one time that I can say that Veteran's United has a great team there. If they were to ever let them go it would be a BIG MISTAKE. They are all about supporting the Veteran's in the most HIGH resect and made me feel like a great person. I could say more and go on and on and on but If you don't let that team help you, you are making a BIG MISTAKE.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Great job everyone. I will recommend you guys highly

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I had such a good experience, everyone on the team were very helpful and always kept me updated on my process. The whole team were great and always answered all my questions

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

The provided services were amazing and really helped my wife and I find a new place and worked with us big time and explained everything to us

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

It takes teamwork to get things accomplished...and I most definitely was blessed with an awesome team

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

This whole team was spectacular and I will be recommending them to every Vet I know buying a house. Also my Realtor was so impressed they also will be recommending this team to all their Vets buying from them.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Without my VA home loan, the idea of owning a home was a distant dream. The VA made that dream a reality by making it easy to understand while walking me through every step!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

3.5 out of 5 Stars
Would Recommend

The request for closing funds was premature and unnerving at times. It may have just been wording, but better clarification of when funds should be expected to be in the appropriate account should be tempered with the knowledge that the funds won't be available until after the close on the sale of the loan applicant's current residents.

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Alice and her team made it easy for someone clueless like me to be a first time home buyer. very reliable and trustworthy

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Brian Nelson , Kathleen , Vicki , Brain Mullins (realtor) and my insurance guy I can’t remember his name ! He was great . This team is one of kind and one hell of a stellar customer service ! The first time I tried to go with Veterans Hnited was not a pleasant experience for me years ago I had a loan officer that was not people friendly and definitely not for me . When I called Brian he took all my info and said that I would be able to get a house in November 2022. I had some prior financial obligations and he said I will be ready to go in November. Almost a year later . He never forgot about me he got me hooked up with Brian Mullins my realtor in my town . This whole team started to like call and introduce themselves ask me if I had any questions and began to take care of personal needs . I had my doubts because of the first experience with veterans United and I was I overwhelmed with so much attention! This team made me feel like a million dollars . Step by step day by day I used the tools online and followed the instructions . My team answered and questions I had via phone , email or a just call! I have never had this kind of services! I’m proud to be a veteran and I’m proud of Veterans United providing me with a team I will never forget ! The struggle is real but I didn’t do it along! This team reassured me with any doubts that everything gonna be ok and if we hit a bump we can work together and fix it ! I’m telling my story because most vets like me having poly trauma issues don’t won’t to deal with a lot of people let a long all the paperwork ! This was the smoothest transition I have ever had ! I hope and pray that all veterans using veterans United will have the same experience as I did. My team had patience they were all very compassionate, professional, knowledgeable hard working team! Gonna Totally miss you guys ! Thank you for making my first home buying experience something I will
Never forget ! Also thank you for my flag pole holder , my socks , welcome mat and my sign for my house (Lopez) . My friends and family couldn’t believe the experience I had ! I dont talk about a lot of things but I will tell vets this is way to go … Veteran United !

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

2.5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

The staff at Veterans United was very helpful and professional. I would definitely encourage veterans buying their first homes to choose Veterans United!

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Kayla was amazing, she worked her little tail off for me. 10/10 would recommend you all.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

Veterans United was a pleasure to work with. Josh and his team were generally right on top of everything throughout the loan process. Thanks to them, we were able to get a VA loan. We had never applied for one before since my husband got out of the service in 1969. Josh taught us a lot during the process. It was nice having one source to go to for loan, insurance, and concierge, which was an added surprise. Thanks again, Josh and your team!!

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
Would Recommend

Everyone I worked with at Veterans United did a great job. It was a pleasure working with my team and I will recommend them to anyone looking to buy a house.

headshot image of Zach Dill

Loan Officer: Zach Dill

NMLS# 847904

More Reviews

See all 409,182 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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