Appraiser miscommunication with the team with slow communication all across the board.
Working with Veterans United made the entire home-buying process almost effortless, especially as a first-time buyer. I can’t recommend their dedicated and constant support enough. They walked me through each step of the process and we’re always available for questions. I was always dealing with real people who seemed to genuinely want to help me which made me feel confident in buying my first home.
The loan team was very helpful and patient. We had a little hiccup with a past mortgage but they helped even when I was ready to give up.
We were informed every step of the way in the loan process and appreciated the fact that all of our questions were answered promptly and there were no surprises along the way. Kris, Sarah and Courtney sent us the nicest housewarming gift. This was our fifth home purchase over the years, and we have never received a gift from the lending team until now. It was less than a month from start to finish and closing took less than 30 minutes with no issues!
I can't fine enough words to say how great everyone was really thank you all so much
Was not too happy with Veterans United's assistance with choosing Home Owners Insurance. I asked for options, and feel like I was directed to Travelers. No other options were given. (I would assume it's a commission thing) I will be switching soon.
The service provided by Brandon, Anthony and tayler was exceptional especially since we had a cat 5 hurricane interupt the closing.... best experience ever......
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All of our team at Veterans United Loans were outstanding. It's so refreshing there is still great customer service! They make every task seem easy. No matter what the question they follow through and get back to you. Every step of the process was covered, even help with utilities, internet and changing address. Thanks to the team! Especially to Tony who will help out any time of day or night and gets back to you are soon as he is free!
GREAT JOB EVERYONE!
The Veterans United kept us informed of the process every day. The staff has been exceptionally responsive and a pleasure to work with. I tip my hat to the entire staff!!
Thank you for making my home buying experience a positive one! Thank you for always making me feel cared about as a home buyer and veteran.
Awesome process and a roper to work with thank you to my team of experts
