When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)
I loved working with the veterans united staff. I will be working with them again, especially Amber. Thank you!
I recently went through the home-buying process with Veterans United, and I can confidently say that this has been one of the smoothest and most supportive experiences I’ve ever had. From start to finish, my loan officer, Craig, and the entire Veterans United team went above and beyond to ensure everything moved forward seamlessly.Craig was incredibly knowledgeable, patient, and always available to answer my questions, no matter how small. He took the time to explain every step, making sure I fully understood the process. As a 100% disabled Marine veteran, buying a home is a major life event, and Craig made it clear that he and his team were truly invested in my success.The communication was top-notch, and I always felt like a priority. The online portal made uploading documents easy, and the team kept me updated on my loan status without me having to chase them down. Even when challenges arose, Craig and his team tackled them efficiently, ensuring there were no unnecessary delays.I can’t recommend Veterans United and Craig enough for any veteran looking to buy a home. They understand the VA loan process inside and out, and their dedication to serving veterans is clear in everything they do. If you want a team that treats you with respect, transparency, and efficiency, Veterans United is the way to go.Five stars all the way!
So happy and impressed we got to work with VU. The process was always made easy for us which was great considering I had to do a lot alone with the 3 kids while my husband was away. I never felt confused or forgotten and any time we had questions about our to do list there was a breakdown listed on the app of what further was needed so we didn't even have to bother anyone to figure out what needed to change or be updated. A great experience overall.
I will sing your praises to all who will listen
If any other veterans are thinking of buying a home I’d personally recommend veterans United simply for the fact that i hope you’ll get a loan team like mine that actually genuinely want to take the time to explain the process the numbers and give the best advice on how to use your money to put you in a better living situation than your already in. Sometimes the process isn’t always as straightforward as you might think and I truly believe they went the extra mile to put me in the house I wanted and it didn’t go unnoticed.
Everybody was friendly and professional. They did a great job to ease my worries even when I was being difficult.
EXCELLENT EXPERIENCE
If you have the option to work with Joshua Dugo and his team I would take it because they made this process incredibly easy and understandable. They are so friendly and sweet and I would recommend them to anyone that I come across.
The whole team that helped my wife and me made it feel like an adventure, I would recommend these guys.
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New to home buying and have heard a lot of horror stories which is why I stayed away from purchasing a home. The team that took care of me Kaleb, Alix, Frank, Jon are awesome at what they do. Thank you all for making us part of the family.
They made the entire home buying process much easier for us newbies. Mr. Ben Choi and his entire team were available around the clock to answer any questions that we had. If I had to do it all over again I would still go with Veterans United Home Loans but I would personally request Ben and his staff. We couldn't be happier
The team was overall great. Even from being in different parts of the world, everything was simple and stress free
I loved my first experience with Veterans United ! Matt and the whole team I had was able to go above and beyond to simplify this process. They exceeded my expectations by far. Very grateful and I recommend anyone eligible to visit them. They provide every resource, document, and they did all of this is a timely manner.
We just wanted to say how grateful we are that the VA and you guys specifically worked with us in helping us purchase our first home all of you were so amazing, after the day of closing we stopped buy our new home and saw a package left on our doorstep you guys totally didn't have to gift us anything but everything inside was so adorable and so useful truly thank you.
