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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,138

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 415,138 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend

I am very pleased with Veterans United home loans and all they have to offer to make the loan process as painless as possible. Shout out again to Jessie because she’s awesome and the rest of here team as well.

headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
Photo submission from Gustavo H.

I had the best experience with the purchase of our new home. Everyone involved did an awesome job!! It was such a great experience, the team at Veterans United were very helpful with great customer service.

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

The biggest concern I had has nothing to do with Jermaine and his team. It is with the underwriters. Just when I thought I had everything uploaded, I would get another notice stating I need so and so. Then when I sent it, another notice stating I need so and so.Closing was delayed by 3 days which cost us $400 plus to stay at a hotel extra days.With all that said, the underwriters need to understand the client, then make sure the ask for all the documents needed instead, one document here, one document there, and so on.

headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

5 out of 5 Stars
Would Recommend

100/100!!! VU is amazing and will be the only lender I would work with if I ever needed to buy again!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

0.5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4.5 out of 5 Stars
Would Recommend

The whole in house team did a great job, they were able to handle my questions and request in a timely manner. They also gave me updates via email and text message which was very helpful. Would recommend mend hands down.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
Photo submission from Kathy R.

Great experience with exceptional people. My loan team was with me every step of the way.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend
headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

4.5 out of 5 Stars
Would Recommend

Overall, I felt VA United was helpful. We had a couple minor snags, but we got through it. The whole process seems like it went pretty quick. Thank you, VA United.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Excellent experience! I would absolutely love to work with Veterans United again in the future!

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

Jake and his whole team were amazing and diligent! They made the hard stuff seem so simple. I never imagined buying a house would feel so easy! Thank you so much Veterans United for helping us find our forever home, we couldn't have gotten it without you!

headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

The entire team was amazing, tentative, and super helpful!!! Thank you!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

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5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Awesome team, from Aaron, Rachel and Miguel.. they worked in unity as a team and got things done.
Great experience working with you guys, keep up the Awesome work.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
Photo submission from Antuinette M.

I already recommended Katy to everyone I know. Katy and Danielle were super great they took care of all my concerns and made the process super easy and worry free. This is my 2nd home with this amazing team. If you are a veteran and need a home loan please call the most professional team of all who know everything about your veteran home loan to ensure you get the best loan for you. Call Veterans United I will when it’s time for home #3.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

As a first-time home buyer, I couldn't have asked for a better experience. Buying a home through Veterans United was such a quick and easy process. My team was incredibly supportive, making the process quick, easy, and stress free. Their expertise and dedication truly made finding and purchasing my dream a reality.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

More Reviews

See all 415,138 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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