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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,165

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 415,165 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
Would Recommend
headshot image of Maddie Mattas

Loan Officer: Maddie Mattas

NMLS# 2057497

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
Would Recommend
Photo submission from Clifford H.

Travis ward was our loan specialist. He did absolutly more then we could ever have asked for he helped us understand what was going on with our loan and we did not have a thousand things to send in for our loan. The whole process went very smooth and quickly we started the process April 13, 2020 and closed May 13, 2020. Fastest home buying ever but worked out perfectly! We love our new home so much!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I am very pleased with Veterans United home loans and all they have to offer to make the loan process as painless as possible. Shout out again to Jessie because she’s awesome and the rest of here team as well.

headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

The biggest concern I had has nothing to do with Jermaine and his team. It is with the underwriters. Just when I thought I had everything uploaded, I would get another notice stating I need so and so. Then when I sent it, another notice stating I need so and so.Closing was delayed by 3 days which cost us $400 plus to stay at a hotel extra days.With all that said, the underwriters need to understand the client, then make sure the ask for all the documents needed instead, one document here, one document there, and so on.

headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

5 out of 5 Stars
Would Recommend

100/100!!! VU is amazing and will be the only lender I would work with if I ever needed to buy again!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

0.5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey N.

If you are a home buyer and you are a veteran; you should go to Veterans United. We had a great personal loan specialist, Keith Shaffer, he was wonderful! Veterans United, he was very helpful and they can make you have your forever HOME!

headshot image of Keith Shaffer

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4.5 out of 5 Stars
Would Recommend

The whole in house team did a great job, they were able to handle my questions and request in a timely manner. They also gave me updates via email and text message which was very helpful. Would recommend mend hands down.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

4.5 out of 5 Stars
Would Recommend

Overall, I felt VA United was helpful. We had a couple minor snags, but we got through it. The whole process seems like it went pretty quick. Thank you, VA United.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Excellent experience! I would absolutely love to work with Veterans United again in the future!

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

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5 out of 5 Stars
Would Recommend

Jake and his whole team were amazing and diligent! They made the hard stuff seem so simple. I never imagined buying a house would feel so easy! Thank you so much Veterans United for helping us find our forever home, we couldn't have gotten it without you!

headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

The entire team was amazing, tentative, and super helpful!!! Thank you!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
Photo submission from Thomas M.

If you are a veteran and need a company that will
Work for you 1000% then contact VETERANS
UNITED. Easiest and most experience in my life time all I had to do is breathe every day
And Joshua Mantle and his team took care %Class A
NUMBER 1

headshot image of Joshua Mantle

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Awesome team, from Aaron, Rachel and Miguel.. they worked in unity as a team and got things done.
Great experience working with you guys, keep up the Awesome work.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

More Reviews

See all 415,165 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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