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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,172

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 409,172 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Easy transaction. Just the way I like it.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
Photo submission from Paul L.

My happy and beautiful daughter and I! We love it. Thank you so much Veterans United!! Amber Brown, you are the greatest!!!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

I was always hearing scary stories with mortgage companies and other house buying assistance but Veterans United was absolutely amazing! Every need, want and concern was heard and understood and I am so incredibly happy with my home purchase and excited to start my family! Thank you so much to Chris and my entire team for all of the support and the absolutely easy transition into my first house!

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Thank you Veterans United!

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Veterans United has made home buying easier to follow and they help you make sure you have everything done that you need to.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
Photo submission from Monica T.

Loved my team!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

This is the second time I have used veterans united and hands down I would use James again, he is very knowledgeable, helpful and if he doesn’t know he will admit it and find someone who does.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
Photo submission from Mark B.

Overall, an excellent decision to go with Veterans United. They are professional and knowledgeable about home purchasing. It’s been a little difficult during this time, but I would recommend them highly. Best Regards

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Everyone on Tim’s team go above and beyond. Literally couldn’t have asked for a better team to assist me in this process. 100% recommended any veteran to reach out to Tim.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend

This team of good personal was awesome.

headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

3 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

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5 out of 5 Stars
Would Recommend

This is the third house I’ve bought with Veterans United. They make it easy let me know they’ve got my back. Easy to talk to and calm me when glitches show up.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

Thank you for making sure the purchasing my home was a low stress experience!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

We would not use anyone other than the VU team for home purchases - thank you for what you do!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
Photo submission from Kevin C.

Best company to buy a home from. From start to finish they are with you. Never stressed and the most smooth process I be ever been through. Thank you so much veterans united!!!!!!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

The best experience ever

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

3 out of 5 Stars

Our Loan Coordinator was the worse part of rue whole process, could never give me a straight answer and was constantly putting out wrong numbers and prolonging the process costing us to close later than expected. The rest of our loan team was awesome and very punctual in answering our questions and making sure we knew what was going on.

Response from Veterans United

Hi Michael,

I'm really sorry to hear about the frustration you experienced with your Loan Coordinator. Clear communication and accurate information are key, and it sounds like we dropped the ball there. I know how stressful delays can be, especially when they impact your closing timeline, and I’m sorry that this made things more difficult for you.

On the flip side, it’s great to hear that the rest of your loan team provided the support and punctuality you deserved. We’ll definitely share your kind words with them. My team would love to dig into what happened with the coordination issues and see how we can learn from this. Please don’t hesitate to reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com so we can chat.

5 out of 5 Stars
Would Recommend
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

More Reviews

See all 409,172 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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