Veterans united puts together excellent teams with an outstanding understanding of the VA process
I would like to thank Mark, Dan, and everyone else that was part of the home buying process, it was truly a great experience for me. Excellent service, everyone involved in the buying process was helpful and ready to assist whenever I had any questions. Thank you!
Veteran’s United is an amazing company and I am happy that we chose to go with them for our home loan and our re-finance. Both were seamless transactions.
Veterans United has a great network of services and resources to make it a one stop shop. Almost every person involved was exceptionally attentive and very quick to respond to answers and concerns.
Helpful with all needed steps during the process
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My team did a wonderful job. I really appreciate everything they did for us.
The team took control and conquered every situation. Every hiccup and speed bump was dealt with swiftly and efficiently and they were able to provide my family a home within a couple of weeks since contract date. Very communicable on every step they needed me to complete. Super thankful for Yohannes and Nathan and Brooke for staying with us the entire time
VU provided outstanding service and assistance through out our purchasing experience,
Veterans United loan process is quick, as long as you respond on time to information requested. They made my first time home buying stress free. I will recommend them any day, any time. They are the best!
Rachel and her team made the process simple and manageable. My questions were answered quickly and her solutions were understandable and simple.
The overall process was more tedious than other VA lenders and the appraiser’s they use do not do their jobs. A $700 appraisal still had the VA buyer have to go out and take pictures of smoke alarms.
Response from Veterans United
Hey Marlon,
I’m sorry to hear the process felt more tedious than expected and that the appraisal added extra frustration. VA appraisers are independent and sometimes need additional proof, like photos of smoke alarms, to meet the VA’s requirements. I know that doesn’t make the situation any less frustrating, and I appreciate you sharing this feedback so we can keep improving.
If you’d like to talk more about your experience, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
The lender I had was Craig he was great walked me through everything that I needed to do. My advice to anyone looking to get a VA loan if you feel that you qualify to give them a call.
Top notch throughout the process. The team went above and beyond my expectations.
