Jeff Magsamen and his team did well.The title company that was used did horrible. If not for Jeff's hard work and exceptional customer service I would have cancelled this loan.This situation needs to be investigated so it doesn't happen again.I was clear to close and the title company didn't have and/or needed more tax information? Unacceptable. Within 5mins I provided this information. This caused a delay from a Wednesday close to a Friday close.I asked if they could fund/post the money I was getting back in the morning or as soon as possible since it was Friday. I got excuses of how it depends on VU and my bank. It also felt like they blew me off and did not care what I wanted. I got the deposit close to 3pm.It is now over a week from closing and some bills that were to be paid off are still not paid?I would not use this title company. The following is the title company that was used:Essent
400 Rouser Road
Coraopolis, PA 15108Thank you for your time.Respectfully,William Bupka
Veterans United stuck with us all the way. They gave us honest help and fought for us to have the best rates with the most money saved from Closing Costs.
They made the entire home buying process much easier for us newbies. Mr. Ben Choi and his entire team were available around the clock to answer any questions that we had. If I had to do it all over again I would still go with Veterans United Home Loans but I would personally request Ben and his staff. We couldn't be happier
Everyone at veterans united made the home buying process way easier than I expected. For a first time buyer like myself they were able to provide me with the resources to get everything done in a smooth fashion. Highly recommend!
They made the process very easy and answered any questions we had in a timely manner.
It went very smoothly with Veterans United.I would definitely recommend them to others.The Team I worked with kept me updated & answered all my questions.
Sara Treat was an incredible loan officer who walked us through every step of the process. She was so helpful and answered every question I had with so much details. She made our move pleasant, simple, and easy! Great experience from start to finish!
Scott was awesome. Always on top of every situation. Really the whole team was great. Highly recommend
Always professional even when the veterans frustrated
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Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again
It was a reel pleasure working with all of you.
