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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,504

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 439,504 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

From the start to the end it was a very easy, not stressful, enjoyable experience! Even while extremely pregnant and freshly postpartum, it was an amazing experience, thank you!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

I closed in 17 days because of Veterans United. They made everything very smooth and transparent.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

100% best and easiest process I’ve ever done!!!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars
Would Recommend
Photo submission from Jeremy W.

They made the entire home buying process much easier for us newbies. Mr. Ben Choi and his entire team were available around the clock to answer any questions that we had. If I had to do it all over again I would still go with Veterans United Home Loans but I would personally request Ben and his staff. We couldn't be happier

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Adam was great. So was Jeanne.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

EXTREMELY HELPFUL AND ALWAYS AVAILABLE TO ANSWER QUESTIONS! Couldn’t be any more impressed and thankful of the members of this team that helped me and my wife land this house.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Shelby Miller

Loan Officer: Shelby Miller

NMLS# 2251000

5 out of 5 Stars
Would Recommend

Every member of the team that helped me has been awesome.

headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
Would Recommend

Very quick, easy, and quick to respond. Any questions were answered immediately, 7 days a week. I couldn't have been happier with the service I received.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
Photo submission from Coby L.

Sara Treat was an incredible loan officer who walked us through every step of the process. She was so helpful and answered every question I had with so much details. She made our move pleasant, simple, and easy! Great experience from start to finish!

headshot image of Sara Treat

Loan Officer: Sara Treat

NMLS# 1349192

5 out of 5 Stars
Would Recommend

Great and wonderful people to work with.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

We had a great team of people to help us during the process. Everything ran smoothly and there was never questions I had that answers weren’t provided. Thank you for making this a great experience.

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend

Veterans United should ALWAYS be the people’s choice for Veterans. Their overall customer service support and expertise have been exceptionally top notch from day one! My wife and I are happy campers and are really enjoying our beautiful home. A big thank you to the whole VU Team!! #Kudos

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

4.5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

Very on top of everything! It was a fast and smooth process!

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Very happy with the entire team. They did an outstanding job with selling our home and with purchasing our new home.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

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5 out of 5 Stars
Would Recommend

Everyone was awesome and made my first time buying a home easy! Thank you so very much!!!!

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend

This was my third home buying experience with Veterans United, and they have made each process smooth and effortless on my part! If I decide to purchase another home, I will use them again!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

4.5 out of 5 Stars
Would Recommend
headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Would Recommend
Photo submission from Lyndall C.

Thank you to Lucas H. & team for helping my husband and I, first time home buyers. We had a lot of questions and concerns throughout the home buying process and our loan team did their best to help us. We love our new place and the condo is perfect for the two of us and our fur babies. We’re having a lot of fun setting up our home. Thanks again

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

4 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

I recently worked with Nichole during the process of securing a home loan, and I couldn’t be more satisfied with the experience. From the very beginning, she was attentive, knowledgeable, and incredibly supportive throughout what can often be a stressful process.
Nichole took the time to understand my financial situation, explained every step of the mortgage process in clear terms, and helped me explore all available options to find the best possible solution. What stood out most was her responsiveness—every question I had was answered promptly and thoroughly, making me feel confident and informed at every stage.Nichole professionalism, dedication, and attention to detail made a huge difference, and she went above and beyond to ensure everything stayed on track for a smooth closing. I highly recommend Veteran United to veterans and anyone looking for expert guidance and personal support when navigating the mortgage process.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

More Reviews

See all 439,504 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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