Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
453,042 reviews
683 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 453,042 unfiltered reviews

Starting on Page 254 of 15,102. Return to Page 1

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Trip and his team were amazing! They always checked in with us, and if we didn't understand something, they were great at explaining it to us! I would definitely, refer Trip and his team and I would definitely use them again! Thanks again!

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

4.5 out of 5 Stars
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

4 out of 5 Stars
Photo submission from Rawleigh B.

Happy with my experience. Kept in contact with us all the way through the process.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars

Maggie and the team are awesome! The entire process was easy and pain free!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

So helpful during all the process, explain all questions i had, make everything more easy all the team

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Easy application process and approval

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

Ready to see for yourself?

Experience first-hand why 360,369 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Perfection in customer service and everything was so simple regarding document submission and quick efficient responses always wonderful.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Everything was smooth and an timely. The process seemed too easy!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars

My team went above & beyond my expectations . Always there to help me.
..

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Photo submission from Arlie S.

We were fortunate to have chosen Veterans United Home Loans to purchase our condo. From day one, the personal loan specialist was always available to answer any questions or help you in any way. The real estate agents we worked with were outstanding in working with Veterans United which made the process much easier on us. We truly felt we could trust Veterans United to "look out for us" and protect our interests in the home buying process. ALSO. . . We want to "Thank" Veterans United for our new doormat! It fits perfectly!!!

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

Was on top of all issues. Maintained constant communication with our realitor. The covered all aspects of moving to include providing information like utilities and additional information on home security, internet and so on. Highly recommend.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

1.5 out of 5 Stars

Can definitely find better rates at a different lender. Felt taken advantage of and communication was also not the best!

Response from Veterans United

Hi Nathan,
I’m really sorry to hear you felt let down on both the rate and the communication. When you’re making big financial decisions, you should feel supported and informed, and I understand why this left you frustrated.

If you’d like to talk through what happened, I’m here to help. You can reach out at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available from 9 a.m. to 5 p.m. Central Time and will follow up the next business day if you reach out after hours.

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Very professional staff...my thanks for getting me into my new home.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Yes , fully recommend.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Photo submission from Mirca R.

I can't imagine ever purchasing another home without Veterans United by my side. They made the process easy, understandable and no pressure. I knew exactly what I could afford before I even started the journey. With the exception of inspection cost, I really did buy my house with NO MONEY DOWN!! I couldn't have done it without my loan officer Kody Gilbow and his team. Thank you for the gifts and your welcomed to stop by any time!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars

Awesome crew and great with relating information needed to process.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top