First time buying a house. After this experience, I won’t even consider using anyone else. I am a commercial driver and so I needed the team to be very hands-on with minimal input since I’m on the road five to six days a week. From the start, everyone took on a “mission mindset” and after that it was wide open throttle all the way through. From my initial contact with Anna Lower to the seamless follow up by Sydney Caldwell, I kept waiting for something to go wrong. Only it never did. Geri was on top of things right out of the gate and never slowed down. (She was sending listings that matched my search criteria five minutes into our first phone call.) Even the technology and user portal performed flawlessly throughout the entire process, much to my happy astonishment! Veterans United is a professional organization made up of some truly great people. This became even more evident when it came time for Jenny Moreira to join the team. Always pleasant and eager to help, she is an absolute pleasure to work with. Not long after Jenny called to introduce herself and her role on the team my wife was admitted to the hospital for a week. Upon her return, we found a “Get Well Soon” card and a succulent waiting for us. The card was signed by everyone we had spoken to up to that point. Totally unexpected, but very much appreciated and just one example of how Veterans United went above and far beyond what I expected.10/10 seems too low of a score. I’d highly recommend Veterans United to anyone, and the same is true for everyone on my team: Anna Lower, Sydney Caldwell, Geri Pettersen, Mason Maddox, Mark Schlottach, Tammi Jo Steinbeck, Eric Lawson, and last but certainly not least, Jenny Moreira. I’m sure there were more folks involved that I never interacted with, and to them a huge “Thank you!” as well. Job well done, everyone!
I would definitely recommend her and her team to any veterans looking for a home loan.
I am glad I went through Veterans United they were supportive every step of the way!
Only recommend a little more feedback when reviewing documents to make buyers aware as we can be confused on the process.
The team worked timelessly to get us in our new home after the family had a tragedy. They were empathetic and caring. Thank you all.
From start to finish, Veterans United was there with us and working FOR us. Their website was absolutely filled with all the information you will need too understand the process of obtaining a loan for your new home. Our loan specialist would respond to any text, call or email anytime to answer any question or concerns we had. He worked hard to get us the lowest rate possible and even shared how to buy down points. Though he insisted that I didn't need to put down a down payment, I did so only to bring our payments down even more. If you are a Veteran or Active, you need to give them a chance to show you just what they can do. As a veteran myself, I can highly recommend Veterans United for your loan needs.
These folks are the greatest to work with. If you need a home on your terms they will not stop until they find it for you and make it as simple as possible to get the loan. Please do yourself a favour and call Phil at Veterans United. You will be glad you did !
Veterans United was a great partner in getting my VA loan to buy my first house. The process was simple, and their website was very easy to navigate. I'm really happy with their service and support and would recommend them to any Vet who's looking to buy a home.
Veterans United is 100% at work for the veteran. They go all out for the benefit of the veteran. Veterans United stands by it's commitment to serve it's Veterans right from the start.
Although it’s a long process it’s worth it. As a divorced single mom of 3 , when I started this process I thought it would take a lot longer. However, I’m a home owner now and you can be too!
My loan team was phenomenal every step of the way for me. They were kind, helpful, and very knowledgeable. They went above and beyond for me in so many ways throughout this process from the very beginning. They even reached out with a personalized message that I received after my closing date when I lost my father a week before closing on my home. I could not be more grateful that this entire group of folks was my team for this journey!
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Anyone would be blessed with Veterans United
I was met with amazing service, I knew that at any point or time I needed assistance I knew I wouldn’t be out to dry. I had a seamless smooth experience and will use this company again with my next purchase!
