The VU Team has done great work for me from them helping me purchase my home and now doing this cash out refinance. I doubt I would’ve been able to do anything as they walked me through every form piece of paperwork and showing me how to get this done. I salute VU and I’d advise any Veteran to give them a call first when doing anything VA housing(Buying/Refinance)
Everyone was excellent.
I believe what would have put you all over the top is that the communication was sometimes slow. There were times when days went by before I got a response. I would have also appreciated having someone walked me step by step on what to expect up to closing. A friendly reminder of how much to have before closing would have been nice too and to have someone other than the title company walk me through the steps of the closing documents.
Everybody on my team was freaking amazing even when tragedy struck they were there waiting. The level of communication and professionalism can’t be matched. Now if you don’t mind I have a new house to settle in! Thanks
Very well done with the hole team. Made it simple and easy to navigate to get the job done.
The Veterans United Team was more than great. The portal is also a great tool to upload all documents easily.We are very pleased with our experience and very thankful for Ryan Chinnis, Gabe Underwood, Sarah Boyer and the rest of the VU team.
Extremely happy with the experience once it got a finalized and finished!!!
Zach and the entire team was wonderful! Would recommend highly. Zach knows what he is talking about, and understands the struggles of young families. The entire team was so understanding.
Everyone was outstanding, thanks so much for keeping me in the loop and updated every step of the process. This has been one of the best experiences of a life time.
I had one more mice left in me and I am glade it was as with Vetrans United.
Thanks again
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Experience first-hand why 326,323 homeowners give us a perfect score!
Great experience with professional staff who made an otherwise complex process easy to understand and handle.
Thanks for all your help Markita!
Thanks for putting up with me when I got a little impatient!!
It was a great experience with my Veterans United team
