I started out just thinking I was using an app to tell me what I would be qualified for and ended up pre-qualifed to buy. Never expected such quick response. Just took off from there.
I’ve worked with Tanner for over a year and any question i’ve had no matter the time, he got back to me and truly helped me find my dream home. I can’t imagine my home buying process going as great as it did with any other team. Tanner and his team were with me every step of the way and made all the effort to help my home buying process go as smoothly as possible! I seriously can’t stress enough how much of an amazing job they did!
The process was much better than previous times when I attempted to get the process started through other institutions.
To a better future
Thanks to all
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The process was very streamlined with the app. The to do list made things very simple and straightforward.
I first chose VU because I figured if General Rob trusts em, so can I. But then the team showed me just how amazing VU is and WHY General Rob trusts em!
This team came highly recommended and at no time did they ever give up on me. I will be forever greatful. Great team, Great results! Paul
I was very impressed by the streamline process that veterans united has when it comes to buying a home utilizing the VA home loan. I enjoyed the app which allowed me to do almost everything from my phone as I am very busy. The staff of Veterans United was very knowledgeable and professional. I look forward to using Veterans United again in the future.
The team was great!
Response from Veterans United
Thank you for taking the time complete your survey Danny. We are always looking for new ways to improve our service. Based on your overall rating, please let us know if anything could have been handled better for you. If willing and able, please do connect with out Client Advocate team. We will use your comments to further our ability to help every customer get to the closing table as quickly as possible.
Veterans United is preemptive in its operational and customer support--a force multiplier organization. My fellow veterans will know what this means--point, fire, and forget; they've got you. From day one through closing and beyond, each process phase was seamless, transparent, and they kept us informed. Ultimately, this resulted in a hugely successful outcome for our home-buying experience. Every phase of the process was extremely quick. Once we found the home we wanted and made an accepted offer, it was a 30-day close with ZERO issues. Veterans United knows its business, appreciates its customers (VETERANS), treats us with a world-class, first-rate, high-priority focus, and continues to do so. Highest Recommendation!
Spencer is awesome. No matter how stressed we were or how many questions, concerns or emails we sent, he has been right there letting us know and keeping us informed through the whole process. He was in the mainland and still emailing or calling us when we needed more information. He made sure he was available to us when we needed it. He kept keeping us updated whether it’s the underwriting, getting us the numbers, or letting us know what we need to do when we need to submit things. Even when we were first looking for a lender, he kept calling or checking in which is why we picked him. He was friendly, patient and always reassured us that it’s okay. We got into our forever home thanks to him and his team. The process felt long but it was quite fast. We can’t thank him enough for all he did. He made our goal into reality.
I have a new view of home buyers!
Kendall was so patient with me! This is not my first time using Veterans United, fear was there! Kendall Haun, gave me hope!
Thanks soooo very much, tiny Varner!
Melissa and Holly were the best people that could have been assigned to us. They made my husband and I feel at ease with everything (especially when things got stressful with our appraisal). If we ever decide to sell and buy again I would 100% use Holly and Melissa as my buying team!
