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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,187

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 409,187 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

The home buying process was made very simple and easy. They answered every question we had.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

Whether you're a veteran or not veterans United should be the first organization you go to when you're trying to get a mortgage or refinance your home bar none.

headshot image of Ashley Brown

Loan Officer: Ashley Brown

NMLS# 1706825

5 out of 5 Stars
Would Recommend

Thank you guys for making the process easy. Help is available every step of the way. A outstanding team that I had. Thank you guys!!!!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

Veterans United was great to work with and took care of almost everything!

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend

Best decision I ever made, truly a miracle.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

3.5 out of 5 Stars
headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

4 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Although a lot of my kudos are directed at Gerrit, I know there were individuals on his team that worked tirelessly behind the scenes. Even though Gerrit regularly kept in touch with us, they handled everything for us and made sure that the process went smoothly from start-to finish. We're grateful beyond words because our dream has become a reality.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

4.5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

The whole team was awesome, the best loan experience I ever had. They guided me seamlessly through every step, your whole team is awesome thank you for my dream home!

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Our loan specialist Ali and the whole Veterans team was so amazing. Someone was always available to answer our questions, concerns, or inquiries. Everything can be done online which makes the whole process so easy and convenient. I never thought buying a house could be so easy. The hardest part was finding the right house, Veterans took the stress out of everything else.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Joshua Sleppy

Loan Officer: Joshua Sleppy

NMLS# 2069134

5 out of 5 Stars
Would Recommend

I do not like the electronic, hands off docusign. I am old school where you sit with your lender and they explain everything you are signing and why, BEFORE signing assuring you are understanding. This new era you have documents sent to you without ever meeting your lender, and YOU have to ask if you don’t understand or the lender assumes you are good. You seem rushed to sign and you think they are working for you so you just sign. This system is not customer friendly. It is robotic. That is not with just this company it is both sides and other companies. Give a choice if they would rather docusign or meet the lender and go over everything.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

I am so grateful to Veterans United and all the help and support provided to find and close on our dream home. Our entire team was awesome!

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

Strongly recommend to any veteran.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

The whole team was awesome!!!!!!!!!!

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

4 out of 5 Stars
Would Recommend
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

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5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

I loved my experience with Veterans United! My loan team was consistently helpful any time I had a question or concern. They always knew an answer to any problem I had. At no point did it feel like a sales pitch when taking with a loan officer when shopping for rates, which was extremely nice!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend

Buying a home is a step by step process and Dan, Kurt, Tosha, Jeff, the staff that helped me with myChecklist, and everyone else that insured l understood the process of buying a home. The team I had is a Dream Team of Excellence. The team is second to none. I challenge Veterans United to continue to provide the service of excellence and with greatness to have a magnificent results for veterans like me one veteran at a time. Job well done!!! The Lord has blessed my wife and I with the success of a home ( Making Each Day A Masterpiece)!

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

The leading team made the loan process very easy.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

More Reviews

See all 409,187 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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