Their staff is knowledgeable in getting you to the closing table. Telling all my comrades about Veteran United home loans. Thank You.
This has been a great experience. I only wish I had known long ago it was going to be an excellent experience and there were people to help me like veterans united have . Thank you to everyone
Excellent team to work with. Painless, timely, and made every step of the process simple and easy for my to understand. Communication was excellent. Was willing to text when I was not available to call. Answered my questions at any time of day/night.
Thank you for helping us navigate this monumental event in our lives. We appreciate ever one of you!!
All I can say is THANK YOU VETERANS UNITED FOR YOUR SERVICE!
Satisfied
Mike went above and beyond for us and was always available to answer all of our questions. We can’t thank him enough for helping us through this process! HIGHLY recommend Mike Smith!
Simply the best experience I've had with buying a home. Will definitely come back to this Allstar team and recommend the same to anyone in the market.
The entire teamwas very proffesional and attentive to my needs and desire to get the loan approved and closed! Can not say enough about the Great Experience......
Veterans United did a great job of communicating with us throughout our home buying process! I still can’t believe we’re homeowners!
The stress was significantly less thanks to everyone on the team thank you!
I highly recommend Veterans United. I have my dream home now thanks to the Veterans United team. Keep what you’re doing please. Loan officer Jonathan, underwriter Mallory, concierge Brenden, agent Todd and who helped me get started Samantha this Veteran is so happy. Thank you so much.
This home buying experience would have been a lot simpler if the loan team had communicated better. We have multiple time issues come up that would have been resolved simpler if the lending team had answered the phone or returned phone calls sooner than 3 or 4 days later. Even when the lending team was responding, we still couldn't get the information we needed because "someone else" was always out of the office.
Response from Veterans United
Hi Christopher,
I’m really sorry to hear that communication was such a frustration during your homebuying experience. I can only imagine how stressful it must have been to deal with delays in getting the answers you needed, especially during such an important time.
We know clear and timely communication is a big part of making the homebuying process smooth and stress-free, and it sounds like we let you down here. That’s not the experience we aim to deliver, and I’d really like my team to dig into what happened to make sure we do better moving forward.
If you’re open to it, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We’d love the opportunity to listen and help as we are able.
Great Company
I just appreciate Don.
