No down payment was the reason we chose to go the VA Loan route. Just be ready to deal with some nit picky VA requirements. That is not Veterans United's fault, the VA just does things in a government way.....Veterans United really does have a team ready to assist. They had someone available and helping through every step. The Veterans United folks were always so pleasant and helpful. We didn't have any surprises at the end because they kept us in the loop with the financial requirements. We would use them again in the future. Buying a home is incredibly stressful, but I feel like Veterans United really did everything they could to ease that. Also, we loved the realtor they recommended for us.
I recommend this company. They go above and beyond the call of duty to help ensure you get what you need.
It was definitely not a good situation and I think you could have done more to fix your mistake!
Response from Veterans United
Hi Kenneth, thank you for sharing this honest review and for connecting with our client advocate team. We apologize that our service did not provide the experience you nor we expect throughout the process. Your comments and conversations with our client advocate team will help guide and ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.
As a first time home buyer the experience was scary but with Ryan leading the way I was confident he would get me into my new home
I suggest that you extend the amount of time that is made available to borrows to lock in a rate where new construction projects come into play.
The process is long and there are so many factors that change the outcome in a home buying situation , but the Veterans United team were there with me every step of the way and made one of my dreams a reality. Thanks to the entire team!♥️
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Andy and Donna had the communication on point! This is our 2 round through Veterans United and this time was better because communication was improved. We were kept in the loop of next steps and expectations for all parties involved. Seamless process!
Overall a great company to go with when buying a home. There are some not so good reviews out there that got us a bit nervous. We had some obstacles to overcome in order to get our loan but if you get them the documents they need in a timely manner you will be fine. Be upfront and honest about everything and they will get you to the finish line if there is a way. We are extremely happy we went with Veterans United.
