I will be using VU in the future for home purchases.
Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.
NOT TO BAD TO DEAL WITH BUT MANY THINGS TO DO ARE NOT PRESENTED TO YOU AT THE BEGINNING OF THE PROCESS. SEEMED LIKE YOU THINK YOU ARE DONE WITH PAPER WORK THEN MORE STUFF SHOWS UP.
I can’t say anything other than thank you to the entire team at VU! From the moment my loan process started, they worked incredibly hard to make sure we closed on time—and we did. They answered all my questions, eased every concern, and made me feel comfortable through the whole experience. Truly grateful for this team!
This process was smooth and quick. Everyone was super helpful and nice. They were very respectful and always thanked you for your service.
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Went quickly and smoothly even with a snag as far as who's VA loan to use
Thank you Veterans United, you helped us get into our dream home. Exceptional customer service, unfortunately a 10 is the highest score we can give. You all went above and beyond. Thank you all! Sincerely, The Cobb family
Outstanding 👍
Thank you so much for all your help. Very professional and friendly. Made the process stress free.
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Chris and his whole team are outstanding! Made the process smooth and easy!
I was well informed and taken care of through the whole process which felt great with this being such a life changing process.
The process has a lot of steps but it's less stressful with Veterans United.
