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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
456,537 reviews
800 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 456,537 unfiltered reviews

Starting on Page 366 of 15,218. Return to Page 1

5 out of 5 Stars

Process was quick and painless. They got us in

headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

It was a process that was made easier by the loan team. The loan officer did a great job.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars

Really went smooth. The folks assigned were fantastic and kept us up to date.
Was a pleasure working with them.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Photo submission from Eric A.

Veterans United was the best experience during our new home purchase. Never had to wait for an answer to any questions. Always keeping things real time and stress free.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars

Working with Cal Thompson at Veterans United Home Loans was one of the best parts of our home-buying experience. He did an excellent job pulling back the covers and clearly explaining interest rates and the lending process in a way that actually made sense. His transparency and honesty stood out from the start.Cal was extremely responsive — fast replies, clear expectations, and never any pressure. Most importantly, he stood by his word, which made it easy to stay loyal to in an industry where loyalty is rare.I’m pretty nit-picky when it comes to consumer services, and I almost never recommend anyone because I feel like my name is tied to it — but I would absolutely recommend Cal. That’s how much I appreciated the way he handled our loan from start to finish.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

Just perfect

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

4.5 out of 5 Stars

All of the support generally took care of my needs and answered any questions that we may have.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

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5 out of 5 Stars

easy and smooth process it was a lot better than my first house

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars

They were so helpful the entire process. 10/10 Would recommend

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Very, very happy!

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4.5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Photo submission from Pablo L.

I would highly recommend Veterans United.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

3.5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Everything was done in a timely manner and very professional

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

Ready to see for yourself?

Experience first-hand why 363,384 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Everyone was doing what they needed to keep things moving and were there within minutes if I needed anything.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

I couldn’t ask for a better group of people. They were so compassionate and graceful. Simply the VERY BEST!!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

From the very beginning to the moment we closed, the level of professionalism and efficiency was remarkable. Jimmy maintained complete transparency and honesty throughout our experience. He always prioritized our best interests and guided us in the right direction. This truly was the easiest and most seamless home buying process we have ever experienced.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Photo submission from Nathaniel V.

Veterans United has been the best experience I have had for home buying. It was your team that made our dream of being a homeowner possible. Your team was the most professional, customer oriented, and, most importantly, most caring and experienced that I have ever met. It started with the Lighthouse team and Ms Bobbie Hafford that worked with us for over a year to get our credit up to where it needed to be. She always reached out to us, kept us motivated, and kept us progressing to our goal of being a homebuyer. Once we were qualified my home loan specialist Seth reached out to us within an hour of being qualified and even though he had engagements with his family and it was late he always took the time to answer our calls, kept us informed, and kept our loan and pre approval moving. He motivated his team and even though it was late on a Friday Lucas stepped in and together we were able to be pre approved that same day. Seth Wilmes, Lucas Hassemer, and Morgan Luster always was prompt to return calls and texts and always was kind, informative and dedicated to our loan needs. Without these dedicated and caring professionals my family's dreams of owning our first home may have never came true. Thank you Seth, Bobbie, Lucas, and Morgan. And thank you to the Veterans United Team. My loan officer Seth Wilmes is one in a million. He is caring, professional, exceptionally proficient, ethical, and passionate about his job and exceptional customer service. Always available or quick to respond with my questions and I do believe he was always fully engaged and dedicated his time to me when i had the first time buyer many questions. He took the time to fully answer my spouse and I's questions fully and professionally. I will always refer Seth and his team as well as Veterans United to all of my friends, family, and associates that are starting the home buying or refinancing journey.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

Veterans United has made my home buying experience one of the smoothest things i have done all year. My point of contact Ashley was so helpful and went way above and beyond in making me felt seen and cared about during this experience. I felt cared about as an individual and not seen as just another customer. if your lucky enough to work with Ashley i know you will be well taken care of. I would recommend to all my brothers and sisters 10 out of 10

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars

it was an experience but Ryan Davis worked with me every step of the way and made it a good experience. I would recommend it to anyone. Thanks again to the whole team that Ryan has.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

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