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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,908 reviews
872 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,908 unfiltered reviews

Starting on Page 366 of 15,397. Return to Page 1

5 out of 5 Stars
headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

Veterans united made my home buying process so much easier with there app. Their site allowed me to keep track of where I was in the home buying process along with the ease of document upload and discretion of what exactly was needed made life easy. The team themselves is very communicative and easy to communicate with whether it be via text, call or email a response is always moments away. Anyone who is designated to help you with which part of the home buying process you are in or with useful information for finally moving is a specialist with their part!

headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Photo submission from Robert C.

My fellow Veteran - the team at Veteran United is the best of the best when it comes to home financing acquisition. Better than Mum apple pie.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

The whole team made the pre approval thru home buying process easy and painless. The app is user friendly to upload and sign documents. The included insurance quotes that were embarrassingly cheaper than we were paying previously and for more coverage was huge!

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

Veteran United representative Mr.Cory was such a great person, took every step with constantly checked on me to see if I need help or if I understand everything correctly given professional advice. I would recommend Cory to all my retired Veteran associates and friends to use Veterans United, request Mr. Cory

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Jason Lacey was a great loan officer

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

Our experience was great. The quick response and turn around time was impressive and questions were answered quickly. With the supportive process we were able to close 2 weeks quicker than estimated!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

I absolutely love working with Justin. Using my VA Home Loan was such a smooth process and Justin helped us again to use the VA IRRRL. My wife stated this was the easiest process she has seen. I highly recommend using Veterans United as a Veteran myself.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

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5 out of 5 Stars
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars

Clint Dunlap was very knowledgeable and easy to work with. He explained things thoroughly and always gave me updates. Clint Dunlap should get a raise! He went above and beyond to get my loan to close on time.

headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars
headshot image of Benji Bockting

Senior Loan Officer: Benji Bockting

NMLS# 2211611

5 out of 5 Stars

Katy and her team were very helpful throughout the refinancing process. Any questions I had were promptly answered and explained with detail. 10/10 would recommend!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

1 out of 5 Stars

You sent me an email that says my tax information is ready yet when i go to the website under documents there's nothing there.

Response from Veterans United

Hi Millard,
Thanks for calling this out. I’m sorry for the confusion. Getting a notification that something is ready and then not seeing it in your documents is frustrating.

I’d like to have our Client Advocate team take a look and help make sure you can access what you need. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We’re available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages outside those hours are typically returned the next business day.

Sincerely,
Claire S., Client Relations Manager

5 out of 5 Stars
Photo submission from Ivan P.

There are many choices out there for VA Home Loans, however the verdict is clear Veterans United is the leader of the pack. White glove service from start to finish. Process was simple and easy to understand in every stage, deadlines were met days in advance. There is no other lender I can recommend. Veterans United is the best.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4.5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

Sheldon, Danielle and the team went above and beyond. No matter how difficult our information was to obtain, they helped us find a way. We would not have our home without them! They are genuinely the sweetest people I have ever had the pleasure of working with. I can not recommend them enough!!

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars

Josh and his team are absolutely wonderful.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

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4.5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

Tommy Purk made it possible for me to close in 3 weeks. Excellent work and very much appreciated.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

My team was efficient and detailed. Prompt to respond and very thorough.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

I felt very supported through every step of the process and that’s super important as a first time homebuyer.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
Photo submission from Scott K.

Call these people if you need your loan done! They use easy methods to upload documents, no run around, no gimmicks just business getting done! I will use them again and tell my friends and family. I was actually referred to VU by my Military buddy! Pass the word!

headshot image of Johnny Mitchell

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Very good work

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

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