Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,103 reviews
422 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,103 unfiltered reviews

Starting on Page 366 of 14,937. Return to Page 1

5 out of 5 Stars

I will definitely recommend Veterans United and will use them again hopefully in the future.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Veterans United was extremely responsive to our needs and helped us get into a new home in a timely manner. I would highly recommend. Lisa Shrum was also there to help out whenever needed.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Photo submission from Marcus J.

For any potential Veteran homebuyers that may have one foot in and one foot out on whether to purchase a home. I would allow Veterans United to take the first swing, and a second swing. I am confident that the ball will be put in play and you'll see how consistent and persistent they are at not only making contact, but hitting a homerun in favor of the homebuyer.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

United Veterans, especially Joe's team are the best people I have ever worked with.

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Veterans United was absolutely amazing to work with. From start to finish, they made the entire process smooth and stress-free. You can truly trust the process—they genuinely care about veterans and their families. I felt supported every step of the way and knew I was in good hands. Highly recommend!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

Super smooth and stress-free process. Aaron Swanner and his team is phenomenal and does what it takes to get the job done. I am grateful for the experience and professionalism.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

Ready to see for yourself?

Experience first-hand why 356,076 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

I think the whole team worked very hard to get me the loan especially to meet my closing date thank you

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Everyone I interacted with at Veterans United truly does care about you. If you are a veteran, you definitely need to go with Veterans United. I can only hope you have the same loan team as I did.

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars
Photo submission from Jonathon H.

Veterans United was our first choice when we bought our first home, so we knew there was no other company we would go to for the purchase of our second home. And if we ever have to buy again, we will come back to VU again for a third time!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

1.5 out of 5 Stars

I wasn’t impressed the round.. during the process. Last minute there was an issue with closing. Totally different experience from the first times I used this company.

Response from Veterans United

Hi Nicholas,
Thank you for trusting us again with your home loan. I’m really sorry to hear this experience didn’t measure up to the first one you had with Veterans United. I know how stressful last-minute closing issues can feel, and I regret that this left you less impressed this time around.

Our team would appreciate the opportunity to listen if you’d like to reach out. You can contact us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars

VU has a very streamlined and intuitive process.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Keep up the good work

headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Thanks to Joseph and his excellent team—Alyssa, Micaela, Keagan, Kyle, and others—we had a truly remarkable experience. As this was our third home purchase, the process was smooth and efficient. Everyone was polite and highly knowledgeable. They matched all other lenders' offers and even went beyond, but ultimately, Joe and his team offered the best solution for our family and helped us find our forever home.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars

My opinion is a 10. The veterans have incredible housing programs with the most affordable prices. The professionalism of my loan team was excellent. They were very patient and guided me carefully throughout the entire process.

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

This was the most pleasant and seamless experience for my wife and I.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Photo submission from Ashley C.

The overall team was outstanding. I don't have enough words to thank them for the support provided. I would definitely recommend Veterans United.

headshot image of Jesse Francisco

Loan Officer: Jesse Francisco

NMLS# 1229823

5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

Professional and informative. Very helpful

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars

Ted was instrumental in facilitating a smooth transition from old to new home.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

3 out of 5 Stars

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top