Andy and Donna had the communication on point! This is our 2 round through Veterans United and this time was better because communication was improved. We were kept in the loop of next steps and expectations for all parties involved. Seamless process!
Overall a great company to go with when buying a home. There are some not so good reviews out there that got us a bit nervous. We had some obstacles to overcome in order to get our loan but if you get them the documents they need in a timely manner you will be fine. Be upfront and honest about everything and they will get you to the finish line if there is a way. We are extremely happy we went with Veterans United.
Dude, just pick up the phone and call already, the people are amazing! The rest, well... that ***t is for the birds.
Ryan and Morgan has been awesome from start to finish. They are so helpful and so understanding always. You can really see that they are doing the best they can to get us approved and we are so grateful for what they did to us. Gif bless them abundantly
Dustin F., Jackie O., the concierge were all so AMAZING!! Felt like part of the family from the beginning and because of their support, customer service, communication and openness I know I'm part of the family. So very thankful to have chosen Veterans United and so thankful for the trust and passion and professionalism from my VU team! This has truly been an experience of a lifetime 💖💖....if we ever buy another house in years to come, it will be with Veterans United!
Kept in contact throughout the entire process. Seemed to bend over backwards trying to get us in the home we wanted no matter what issues came up even at the last minute. Great team and I recommend all my friends to reach out when they are ready to make that next move.
The professionalism and service was outstanding. Lauren did an outstanding job as well. I have never been more impressed by the service I got from this company. It was a long and difficult process to get this loan done, and I don’t think we could’ve have succeeded without your team guiding us through the process. Thank you!!!
For me it was the whole team from beginning to closingThank you!!!
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Thanks again to you and your team, you're very much appreciated.
VU has been beyond amazing! They made my 1st home buying experience painless. After hearing some stories from friends and family about home buying we were a little nervous. The entire team VU assigned me was fantastic!!! I consistently knew where we wear at in the process. Members of my team were always available to answer questions or concerns I had. Searched for ways to ensure I got best rates possible as well as ensured I had all information for setting up my forever retirement home.
Everything was smooth not one issues it’s so easy everything done on ur phone or computer they make it so easy for u to download documents or whatever u have to do it’s get using the technology that we have these days
Overall I gave an 7, due to the appraisal was slow to happen, longer than normal.
Otherwise I would have said an 9, because there’s always room for improvement.
I hope to add my picture photo to the list of other ex-military homeowners wearing my T-Shirt in front my Home soon! Thank you Veterans United Home Loans.
One thing only, the Underwriter Nicole not bad but she asks for things that doesn’t make sense she made some steps that causes delays and when we try to explain things to her about our jobs she acts like she know everything even my wife’s HR personal told my wife these words “ we try to explain to her and still don’t know what she want “ but other than that you guys are awesome
