Nick was great to work with. This is my 2nd home purchase through VU and I will not go anywhere else.
This is one of the most important decisions in our lives! Making a decision to own a house is a hard one, but with all the help and information from Veterans United, it seems like an easy one to make. With the right information from our Loan Officer, we have the wise decision made!
Daniel Lowes was really helpful. This is my third house and I have used him every time.
Outstanding
There was zero guidance on the closing process. As soon as an offer was made all urgency left the team because they knew we would finance with VU. Zero follow up on payment schedules other than pawning our mortgage payment to another company. Avoid VU and save the headache.
Response from Veterans United
Hey Gabriel,
I’m really sorry to hear that you felt on your own once your offer was accepted. You deserved clear guidance through closing and better follow up around what to expect with your payments, and I hate that it felt like things lost momentum right when you needed more support. we’d really like the chance to learn more about what happened and talk through your concerns. If you’re open to it, please reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Veterans United Home Loans made this as hassle free as possible. They take pride in delivering the American dream of homeownership.
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I have already told friends about y'all.
Thanks to Ryan for going above and beyond to make this home purchase possible 🙏🏽🙏🏽🙏🏽. Ryan and his team at Veterans United went out of their way to ensure things went as smooth as possible even with dealing with outside entities to procure everything necessary for the finalization of my home purchase. Can’t thank you guys enough for making this happen.
Thank you to Kirk Jones, Rebecca Higgins, and Leigh Ann for making this a wonderful experience. We were informed every step of the entire process and couldn't be happier with our purchase. Would definitely recommend Kirk Jones team to any Veteran in the homebuying market.The step by step lessons on the Veterans United website were helpful in knowing what the next step was.
The team was super helpful and alway nice to talk to.
Ginny and the team are exceptional
