I only want to use VU for all of my home loan, refinance, and VA loan needs. I’ve been so satisfied with the service and support I’ve stayed in touch with the team so I can just on the best opportunities when the market shifts.
They make lie easier
I was extremely satisfied with the support and guidance I was provided from Steve and his team of knowledgeable staff. They helped with all my questions and provided me with explanations throughout the entire refi process. Steve even took a call from me while he was on vacation. True customer support, Thank you all!
The team at Veterans United provided me with exceptional customer service, beyond my expectations. I recommend Veterans United to any veteran seeking a home loan.
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I appreciate Matt Lucas and am thankful for Kelsey as well. The time and concern in assisting us was well-professional. Mr. Lucas is a valuable assist to your company.
The process takes time and patients to gain entrance to home with a KEY!
My provided team gave maximum effort and we received a smooth and successful closing. Everyone communicated well and was very responsive to our questions. Well oiled team we had. Our experience with Veterans United has continued to be exemplary. We are so blessed to have this organization providing exceptional care to veterans. Thank you!
Had a wonderful experience.
I would recommend any Veteran to use Veterans United. They made the process of buying my first home very comfortable. My questions would get answered, & if they needed any documents from me it was easy to send it to them through their secure portal. I would always know where I was in the process with the "Things to do" list. I can truly say that I was glad that I chose Veterans United Home Loans as my lender!
Wyatt was so helpful, truly greatful.
John and the Veterans United team were extremely helpful, professional, and knowledgeable. They exceeded our expectations and always provided fast and reliable service. We are very thankful and forever grateful for their services!
Nate and his team were very thorough explaining things and helpful whenever I had questions
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For a first time home buyer, the process was smooth as butter. They made sure we knew what was needed to complete the process.
Veterans United was the perfect fit for us! They have a top-notch team that helped us along every step of the home buying process. Ryan, the loan officer was absolutely awesome. He answered all of the questions we had and never left us in the dark. He was always friendly and courteous and took the time to keep us posted on the process. The underwriters (who we never directly talked to) were fast and very efficient. I can't really believe how fast everything really went. Tammy our real estate agent, went above and beyond for us. It took us months to find the perfect house, and she stood by us the entire time. She was always a call or text away. She listened to all our wants and needs and never pushed us in any direction we didn't want to go. First American Title company was fully prepared the day of closing and the staff there was also very friendly and courteous. Overall this experience was flawless. We give them two thumbs up, an A++++ rating, and we would highly recommend Veterans United for all your one-stop shop home buying needs!
Chase and Deena were amazing to work with. They were patient in helping explain everything and really had our best interest at every turn. It’s great to know some people still believe in good customer service.
