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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,082 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,082 unfiltered reviews

Starting on Page 379 of 14,870. Return to Page 1

2.5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars

I used Veterans United for my home loan and had a great experience. They made the whole process simple and stress-free, always kept me updated, and explained everything clearly. The team really understands veterans and VA loans, which gave me a lot of confidence. Closing was smooth and on time, and I’d definitely recommend them to any veteran or service member buying a home.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Yes, I would!Wonderful job

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Photo submission from Abraham E.

The homebuying experience to me was made easy through numerous ways of communication with my team. Sending and receiving forms was also well facilitated by mail, pictures by phone, and eSigning.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Fantastic experience! The easiest refinance I’ve ever done.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Always listening, answered all my questions, if they were busy, they would always call back . They were 👌 awesome.

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

1.5 out of 5 Stars

To many delays and problems with documentational information even with recommended/ required income and job history.

Response from Veterans United

Hi Jarrad,
I’m sorry to hear your loan process was weighed down by delays and documentation issues. I know how discouraging that must have been, especially when you had your income and job history lined up as required. If you’d like to talk more about what happened, our Client Advocate team is here at ClientAdvocate@vu.com or 1-800-212-5200.

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Oh yes Ryan Stoll and Derick Vollrath and the other team members were great. This has been the easiest, smoothest explained clearly refinance experience. I have already recommended Veterans United Home Loans to family remembers. Thank you for a great experience.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Photo submission from Donna S.

Thanks for all of your help and hard work.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

3 out of 5 Stars
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

4.5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars

Chris and Jennifer were awesome to work with!

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

0.5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Felicia and her team were outstanding. The team took care of everything and made our home buying process surprisingly pleasant. I thoroughly enjoyed my experience.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars

Was totally a huge help. And great guidance through the whole process. Would totally recommend for all veterans

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Photo submission from Dawn W.

Veterans United made the buying experience better than we could have ever imagined. The team guided us every step of the way through this home buying experience. Thank you Veterans United for helping to make our dream come true. We are truly blessed.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

From the moment I pressed send on the inquiry website to finish, Veterans United was the steady, reliable force my family and I needed through an otherwise frustrating and unpredictable new-build process. While our builder left much to be desired in terms of communication and follow-through, the VU team — especially Rain and Corey — consistently stepped up and ensured we never felt alone.As a service member, I value integrity, responsiveness, and a “mission-first” mentality. Veterans United embodied all of that. They provided clear guidance, timely updates, and most importantly, peace of mind — even when things on the builder’s end weren’t going as planned.Even after closing, I know this team still has our back. For any fellow VA loan utilizers looking for a trustworthy and committed home loan team, this is it. Job well done, VU. Mission accomplished — and then some. 🇺🇸⚓️

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

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