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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,913 reviews
804 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,913 unfiltered reviews

Starting on Page 387 of 15,164. Return to Page 1

5 out of 5 Stars

Excellence in the mortgage industry = Veterans United.A new standard has been set by the good people of Veterans United with a streamlined process and outstanding customer service.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Benji Edward and Christine were awesome to work with made everything seem easy and it was quick to get my home.

headshot image of Benji Bockting

Senior Loan Officer: Benji Bockting

NMLS# 2211611

5 out of 5 Stars

Nothing compares to working with Sheldon Turek at Veterans United! He has helped me with multiple loans now. As a real estate investor, I have had a handful of experiences with different loan officers and companies. Nothing compares to working with Sheldon and his team at VU.They are top notch professional service. The process is always made simple, smooth, and the communication is impeccable. Not only would I recommend, but I do personally recommend them to people all of the time.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

4.5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Photo submission from Byron M.

The whole team was great! The process was streamlined. I have nothing but positive things to say about Veterans United and my processing team.

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars

Everyone was so helpful. We had a little bump in the road, but it was handled swiftly.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

As a first time home buyer and VA loan user they made the process as painless as possible and broke it all down step by step and always answered any questions I had

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

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5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Good overall experience. Everyone communicated well outside of the sellers.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

4.5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Photo submission from Gary P.

We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

We have purchased 3 homes using Veterans United. Each experience was so easy! For our most recent purchase, Joel and his team were easy to work with. They were receptive to questions and explained the process well. The realtors that are a part of their network are awesome to work with. It is nice to work with people who live their Veterans.

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

4 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

Ready to see for yourself?

Experience first-hand why 361,988 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Mr Andrew the real State agent from Remax, outstanding

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

The VU team was incredibly helpful, making sure that I was aware of any unresolved issue. They were proactive and made sure that a few very difficult issues were resolved with minimum disruption.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

3.5 out of 5 Stars

Lack of communication from my representatives. As first time homebuyers, we were not prepared or communicated with on what all we were reading. As it is not in typical wordage, it left a lot of confusion towards the end. When I did have a question, it took my representative a day or two or no answer at all at times. Good experience with Vetrans United as a whole. Poor communication.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

The team has been working with us for nearly a year and helped tremendously during our refinance for a much better interest rate, fantastic people.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Photo submission from Thomas M.

The whole process from getting approval to closing on our house was incredibly easy. Working with Veterans United was such a positive experience and helped to put all of our worries as ease. Our Loan Officer was extremely informative and always positive when we spoke. She always went above and beyond to answer any questions we had. Even though we didn't need to, I still watched all of the videos on the VU website about the whole home buying process. I would definitely recommend watching those even if you've bought a house before! I can't imagine using a different loan company. An absolute 5 star experience!!

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Highly professional, and customer oriented people. Their service is honest and reliable .

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

3.5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

4.5 out of 5 Stars

Everyone was very helpful and explained every question I had.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

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