Excellent services, mad the entire process painless.
As a first-time homebuyer, my experience was okay overall, but the communication needs serious improvement. The support team did well, but the loan officer made the process stressful. I was rushed, brushed off when asking questions, and even blamed for delays. My realtor and insurance agent also struggled to get responses, as calls and emails often went unanswered. On top of that, a family emergency I communicated was disregarded, and I was told I wouldn’t get the house if tasks weren’t finished—yet no clear deadlines or explanations were given. Overall, the lack of professionalism and communication made this process much harder than it needed to be
I would absolutely recommend Rob and his team at Veterans United. They went through change after change with a difficult title company and never wavered, never gave up. They stuck with me, kept me informed and got the job done. Thanks to the whole team. Semper Fi
Veterans United is an exceptional company. They were very professional and knowledgeable about the whole process. The agent I worked with was an exceptional agent, him and his team made me feel at ease. They represented Veterans United with exceptional knowledge and professionalism. I would recommend Veterans United to all my family and friends.
The whole process was too easy, wasn't expecting that. Just watch the to-do list and sailed right through.
All of the team was friendly but very professional. They updated me on a regular basis. All of the information that they requested from me was asked for early in the process allowing for smooth processing of the loan. I was notified of the few delays caused by the seller immediately with all needed information (the problem, solution and expected date of completion). They provided me with points of contact for all utilities and extra services that were needed to allow for a smooth transition into the new home. I highly recommend them if you are looking for a home in the area.
Ready to see for yourself?
Experience first-hand why 353,656 homeowners give us a perfect score!
John & Tiffany were amazing to deal with. When they werent available, always had someone i could get in touch with.
Veterans United simplfied the process of financing a new home. From the pre-approval through closing, they answered any questions and recommended a fantastic real estate agent.
Everything went well.
Ready to see for yourself?
Experience first-hand why 353,656 homeowners give us a perfect score!
I appreciate the personal and professional approach the whole team took. I knew if I had any questions someone was a call, text, or message away. I felt like I was valued and heard through the process, and knew I had a whole team of people working to make this process as easy and smooth as possible.
My experience with Veterans United Home Loans was awesome, painless and educational. The team at Veterans United understands the customer's needs and goals, basically the mission at hand. They listen and take the information needed to achieve the goal by relationship building. I would truly recommend them, because they are committed to excellence!
Easy to work with for first time home buyers such as ourselves. Quick to respond to questions and made the whole process streamlined and easy.
Sometimes it was confusing. Different people were contacting us all at once.
The process was incredibly easy. This is our 3rd home purchase, 1st time with Veterans United and I can’t say how happy we are with the way it went from start to finish.
