I love the entirety of what Veterans United as a company idea and what they stand for and they have made this the easiest home buying process ever! WE LOVE YOU VETERANS UNITED!
My unfiltered review is; I will be returning to VU for a long time for the ease of access, to help w every single lil questions along the way, Dustin our loan officer was AMAZING in ALL he did for us from our purchase in June 2023; to our refinance in Sept. 2024! 🫶🤙🙏🏼
Words can't describe the superior service provided to me by my agent... a God send!!! I was praised for my veteran status and treated with kindness and respect. The home buying process was stress free and moved by so quickly.
I recently had the pleasure of working with Veterans United for my mortgage, and I couldn’t be happier with the experience. From start to finish, their team was incredibly professional and helpful. They walked me through every step of the process, ensuring I understood all the details and felt comfortable with my decisions.
The level of customer service provided was exceptional. The team was always available to answer my questions and provided clear, concise information. Their expertise and dedication made the entire home-buying process smooth and stress-free.
I highly recommend Veterans United to anyone looking for a reliable and supportive mortgage company. Their commitment to their clients is truly outstanding, and I am grateful for their assistance in securing my new home.
Was contacted by Mr. Sepulveda about 6 months ago. At that time rates had gone down, but not by much. He contacted me again noting rates had gone down further and we started the process for refinancing. As a Veteran, with a Wife and Son, Saving money is always a good thing. From my Family to your team, thank you very much Mr. Joseph Supulveda and Ms. Keagen Phipps, you both were great in seeing this through!! Highly recommend any Veterans, Gold Star families, and civilians alike to use them for your mortgage needs.
I found the home buying experience with Veterans United to be very simple. When I had questions they were answered immediately. The market for the home that I purchased was very competitive and required prompt action to make it happen. They were right here every step of the way. I also found their interest rates to be competitive.
They did a great jog
We couldn't be happier with Veterans United. Kim was awesome. And let's face it, you don't buy a house in a different state every day. Honestly, we thought we might not be able to get this done. Kim said, why not? And she was right. Not only was it possible, but much easier than expected. I can't imagine it being any easier than it was. I can't think of a single thing that needs improvement. I can't imagine anyone doing it better.
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Veterans United ROCKS!!!
Charles brought the human touch to this relationship. It was not superficial at all and I felt very comfortable reaching out to have a conversation about doubts I had. If it wasn't for Charles this would not have happened. We are officially home owners because of him and everyone at Veterans United. Thank you so much.
Those concerned about the time frames of a VA loan need not to worry. I know experiences may vary, but my entire process; from getting my pre-approval was 35 days. That is including things that were out of Veterans United's control. Otherwise the timeframes could have possibly been even less. Thank you again Chrystal Franks, her team, and Veterans United.
There is always going to be an unexpected issue pop up during the home buying process. In my opinion the biggest issue is always communication. It’s the one thing that can stop an army in its tracks and cost a battle. Craig is always so good to react and smooth out the wrinkles in miscommunication. The ability to react and correct is the hallmark of professionals and Veterans United exemplifies that character!
