The whole process is very streamlined and the website is very user intuitive and easy to use. All questions were answered by text or email in a timely manner and answered very well each time. I was always kept well informed and knew what was happening along the way and what was expected of me.
Those would be 10s but at one point I got a text and email saying they were waiting on me, but when they actually looked in the system it was waiting on Veteran's United to review a document. My to-do list was clean at the time.
Other than that the experience was awesome. Thanks!
very smooth and effective
The entire experience with Veterans United far exceeded our expectations. Krista and team did an outstanding job of communicating and explaining the process. The portal makes completing tasks and uploading documents super easy. I would highly recommend any veteran to use Veterans United.
there are very go co. and i highly recommend them.
I would recommend Veterans United to anyone out there any veterans out there process was quick and easy
The very best at what they do, don't waist time with other mortgage providers use United Veterans, you wont be sorry.
Don't use Veterans United. It was my worst loan experience of 44 years.
Response from Veterans United
Thank you for this information Damon. A member of our Client Advocate Team is availble to dig in and discuss what caused you to feel this way. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.
Was a simple process and clear communication throughout the process. Have purchased numerous homes throughout my life but for sure this loan (due to the loan officers & employees of Veterans United made the process clear, never feared the "unknown' & were personal. Would highly recommend United regardless if this is your first home purchase or in our case 50 years of purchasing homes.
It’s programs like this that keep my faith in humanity, service, and just proud that served the greatest nation in the World.
This program single handily saved my life without question.
I can’t say how grateful I am. ⚓️🇺🇸
Umm... did i even have a financial journey? The loan officer's expertise made me feel so comfortable and relaxed, all I had to do was sign in and sign on to Veterans United. The "To-Do" list pointed me to where/what I needed to accomplish. The officer guided me when I had questions. Simply the easiest experience ever. I was coddled through the entire process. I believe the officer carried me on a cloud...to and through signing. GREAT JOB, VETERANS UNITED!!!
Someone should be QA/QCing paperwork.
