It has been a very whirlwind experience i am very greatful for all the guidence I got from tje team. I would have never made it without all the support. Thank you so much all of you.
I am a nfcu member. I tried to give them my first call but they made me feel as if I wasn’t up to there standards. So I got ahold of tim and his crew (Jamie) and never looked back. They are a great group of people who work hard and appear to love what they do.
It was extremely easy to apply and hardly any work on my end had to be done. I was very stress-free and pleased at how fast emails were responded to and at how easy it was as a first-time home buyer. You hear horror stories from friends and family, and this was way beyond great!
Couldn’t ask for a better home buying experience. From start to finish the entire process was just a little over a month.
Absolutely great experience - the team gets it done, done right, and smoothly! I personally won’t go anywhere else!
This was one of the worst experiences I have ever had it took from June to September to close our loan I would never recommend this company to anyone
Response from Veterans United
Hey Jerry,
I’m really sorry to hear about your experience and the long timeline it took to close. I totally get how frustrating it must have been to go through months of delays, especially when buying a home is already such a big process. That’s not the kind of experience we want for our customers, and I wish we could’ve done better in your case.
If you’d be open to talking more about what happened, my team would love the chance to dig into this and see how we can improve. You can reach us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to reach out anytime.
My team was the best.
If there was a number 11 for overall rating, you would of received it!! Neal and Aaron were always available and very knowledgeable. We have already started spreading the word about the great services from Veteran United.
Professional, patient and explained everything. Buying is stressful and they gave me what I needed to be confident in our choice.
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Kennedy really took care of me on this new loan. I'm really lucky to have had his help with all of this. Thanks again!!
I want to thank my Loan Team for their help with my condo purchase. Thank you Steve, Codi, Andrew and all who helped in my smooth loan process. I could not be happier. The website process is the best I have ever seen.
The Veterans United team was absolutely amazing to work with. Any questions that were asked no matter when it was, were answered immediately The entire team was very personable.This was my first experience with Veterans United and I would recommend to anyone. This team made the long process of home buying painless and a very smooth process.
