Was an amazing experience buying my first home with the help of Veterans United. Would definitely do again/recommend to any veterans I know. Amazing team!
Without Veterans United I wouldn't have been able to buy my family a home. They were so helpful and thoughtful throughout the entire process, it never felt like I was doing this by myself.
THEY R THE best!
Ready to see for yourself?
Experience first-hand why 361,248 homeowners give us a perfect score!
Nathan was outstanding , same goes for his team. Communicated with me for every step in the process, and made himself available for all my questions and concerns. Highly recommend Nathan and his team to friends and family.
As a veteran I highly recommend using Veterans United, they get the job done!
Thank you everyone that helped in the process of buying mine and my family's first house.
It was a pleasure working along side with team.
Highly recommend veterans united
Good job!!!
Ready to see for yourself?
Experience first-hand why 361,248 homeowners give us a perfect score!
Shout out to Kayla and Marty for going above and beyond to take care of us during this whole process. Very knowledgeable, kind, and made sure I had all of the information I needed!
Thank you to everyone at Veterans United for the help and providing financing for my new house and I am forever grateful.
Will not be using Veterans United again. My loan officer, Kris Ball, made this a horrible first-time buying experience for us. He did a poor job of explaining things to us, especially during the week of closing. When asked if it was his job to explain the loan estimate numbers to us, he said “No” and that we should talk to the title company. When he actually did talk to us, he would try to talk over us and would barely let us finish a sentence before interrupting. We had to report him to a manager and had to have the manager explain the loan estimate numbers to us.
Response from Veterans United
Mia,
Thank you for sharing this with us. I hope your Client Advocate was able to help and want you to know we’ll be here if you need us moving forward. Please reach out again if we can help with anything else. Thanks again for letting us serve you and please take care.
Sincerely,
Kendra, Client Relations
I was happy with the overall service, my only complaint would have been my previous loan officer not looking out for my best interest when it came to rates. After the initial quoted rate for the loan, I had an aprox 45 day wait until closing, during that time rates dropped quite enough to make a difference in my loan. I inquired several times and was told they don’t lock in rates until 30 days. After inquiring several more times even as rates began to rise again, I was told I was locked in, only to have him “recheck” and realize I was not locked in and I ended up having to pay half a point just to keep at the initial quoted rate. My initial loan officer left the company 2 days after this, I do believe his head was else where but that lack of paying attention, definitely cost me in the long run. Otherwise the process was well done.
