Maybe double vet recommended realtors? Ours seemed to be disconnected with the loan team and at times the builder. There was also much confusion with whether or not the home would appraise or what the deal was with closing costs that added quite a bit of stress in the middle of an Army PCS move. We also received very little insight during offerings which may have added to the delay in finding a house.
I would highly recommend the copamy to anyone who would need the services of the VA Home Loans. I cannot say enough about how much I am impressed with the service I received from the people I worked with. It is so nice the know that there is a company
that still believes in customer service.
Everyone was great in the whole process.
Very easy to work with, responded to any questions or concerns and was so helpful. Thank you Veterans United for making the loan process so easy!
I enjoyed working with the whole team!
Overall the team should be promoted ahead of their peers. Communication was frequent, clear, and consistent. They answered all questions in a timely manner, all while getting us across the finish line over a week early. If I had to go through the buying process 100 more times, I would call Rich and the team every time.
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The entire team worked hard for what seemed like the impossible. But they got it done and I have my house. They answered all my questions no matter how many times I called. They were all so helpful. Chris kept me in every loop. These guys are the best.
As first home buyers, you guys made the experience fantastic and filled with learning curves necessary for our growth for further home purchases.
Veterans United became the greatest catalyst in my successful journey from renter to homeowner. I never expected such professionalism and facilitation in such a process as buying a new home but I quickly gained the confidence that it could be reality.
What an amazing experience! I was referred by another veteran to Veterans United, and it did not disappoint! I worked with Veterans United all the way from having bad credit to closing on my new house.I would absolutely recommend Veterans United to all veterans ready to purchase and take advantage of the earned home loan benefit.
Got off to a slow start when we were given a couple of people who were leaving on vacation but once everything got rolling it was very smooth. Found a house within 3 days, Thad was easy to work with and the Veterans United team was checking on us to make sure if we had any questions. Thank you all!
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I was super impressed with the VU portal as a one stop shop for everything a person needs with a move! It wasn’t just closing a loan, there were discounts on moving companies and a check list to access everything for your new home from insurance, TV, utilities, internet, forwarding mail service, and more. It was great! This was an unexpected level of service from a home lender.
We would highly recommend Veterans United to anyone who’s looking for an easy, stress free home loan process! Our loan team was very attentive to our needs, and responded very quickly to all of our questions and concerns. Derek and his team made us feel truly appreciated, and these days that is rare! If you are looking for a company the cares and makes things easy, then choose Veterans United!
Wow!. You all helped so much. I feel like you were able to help us, and hand hold in some areas (we were clueless), as to how to go about finalizing paperwork, and for being very diligent on making sure we were on task. I was very happy to have that kind of help, first time buyer and all, I needed to be able to ask tons of questions without the team getting frustrated. I appreciate your professionalism with a lot of understanding. You guys need to give out hats instead of shirts. I would wear that.
