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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,254 reviews
918 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,254 unfiltered reviews

Starting on Page 4207 of 15,276. Return to Page 1

5 out of 5 Stars

I love the process, my Lawyer said this has been one of the best experiences she has had with a closing team and participants.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

If you would have told me six months ago we would be home owners, I would have laughed in your face. Our loan team made it happen! Although there were many bumps in the road that delayed closing due to the seller and her agent, Kyle and Katy were always ready to help us and get the deal done. The team was always ready to answer any questions I had and even put up with a lot of bullying and harassment from our seller's real estate agent when he was trying to pull a fast one on getting needed repairs completed. The team worked to get our closing costs as low as possible, which to my surprise we got money back at closing instead of having to pay out. The service we received and the housewarming gifts received from Veterans United is top notch! We will definitely use VU if we decide to refinance or purchase another home.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Photo submission from Delon T.

Kudos to Brian. This was our first time buying a home and it was way easier than I could've imagine with the help of Brian and team. Brian is very professional and down to Earth. He answered all questions with confidence and was always in constant communication. He is always very prompt in responding or reaching out. If I have to go through this process again, I would request Brian, Stephanie and Shanellen. Brian and team made us feel like family. Thank you Brian! We really appreciate you.
Team Tillis

headshot image of Eric Helton

Loan Officer: Eric Helton

NMLS# 1493955

4.5 out of 5 Stars
headshot image of Levi Brugger

Loan Officer: Levi Brugger

NMLS# 1451031

5 out of 5 Stars

Thank you is not enough to describe the help that Veterans United has given me. They have helped me fulfill my dream to myself and to my family. Again, thank you is not enough.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

My mom is a senior and this was her first time buying a home without my dad, she was apprehensive at first but we were put at ease within the first phone call. Everyone we had the please of speaking with went above and beyond to help us and make sure we knew all the information in the most timely manner. Emails and phone calls were always answered immediately. I couldn’t have asked for a better team.

headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
headshot image of Larry Karnes

Loan Officer: Larry Karnes

NMLS# 2093477

4.5 out of 5 Stars
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

A good overall experience

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Marcus provided nothing but excellence! He is an asset to your team and I appreciate every second of his expertise throughout this process.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

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4.5 out of 5 Stars
headshot image of Mike Revis

Loan Officer: Mike Revis

NMLS# 2007662

4.5 out of 5 Stars
headshot image of Robyn Powers

Loan Officer: Robyn Powers

NMLS# 2150709

4.5 out of 5 Stars

Very happy with outcome

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

3.5 out of 5 Stars

VU definitely went above and beyond to answer all of my questions and simplify the homebuying process.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

4 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

Thank you from the bottom of my heart for making my home buying dream a reality. I will forever be thankful for Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Sarah was my go to for questions on documents and did an outstanding job of getting those doc's to me in a orderly, timely fashion. Thanks Sarah!

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

Flat out the best experience I've ever been part of
We dealt with unicorn type of purchase. Joseph, Madison are unflappable, composed and prepared.
I was presented with a great team, led by VUR.

headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars

Jim Lowery was the glue to this whole process and deserves as highest praise as Nolan.
I want a call to further discuss Mike McDermott.

headshot image of Nolan Huot

Loan Officer: Nolan Huot

NMLS# 1944197

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Experience first-hand why 364,871 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

3.5 out of 5 Stars

I was satisfied with the overall service of Veterans United. Yes, I have some personal complaints, but I will save them for the appropriate arena. Right now, i want to shout out to the "Awesomest" Dawn Plank. (Period)Thankfully Yours,Mrs. Tawana Hunter

5 out of 5 Stars

Dustin and Diana were both amazing!!!

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

If I ever decide to get into rental buildings in Elizabethtown, I’m going straight to Marty Gaddie!!

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

4.5 out of 5 Stars
headshot image of Neil Schanbusch

Loan Officer: Neil Schanbusch

NMLS# 2042079

5 out of 5 Stars
headshot image of Trent Matteson

Loan Officer: Trent Matteson

NMLS# 2070262

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