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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,757

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 413,757 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Very streamlined and smooth process Tim and Tanner are extremely efficient and helpful. Thank you

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

To all the individuals that worked on my paperwork behind the scenes that I never met I want to say, thank you. I understand doing a job like yours, the forms and process is a technical operation, but for me, as an individual, you all helped me make the biggest decision of my life and made it a reality. I’m thankful and I’m grateful for your involvement and hope that you all the best moving forward.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

Veterans looking to buy a home should not bother with any other mortgage company! Veterans United will take great care of you. They really care about your home buying experience, and about setting you up in a great home that you will not just love, but well-afford!

headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
Photo submission from Gerard D.

Chris Hill's team in Columbia, Mo are phenomenal!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Always available very helpful in stressful times great customer service!!!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4.5 out of 5 Stars
Would Recommend

Veterans United far exceeded my expectations for my first home buying experience. From the very beginning with Nikki Cooper was a whiz in inspecting my credit report for any hiccups that may occur; when I overcame that hurdle, Devin took the baton and set me up with the most incredible realtor in northern Virginia, Ruth Garvey. From there, I was placed in the competent hands of Ashley, who was encouraging and sent helpful information and was lightning-fast with a response no matter how minuscule the question. In the final stretch, I met Olivia, who worked magic with the loan and sent me the best news ever, "Cleared to Close." I know I forgot someone, but everyone was great! I read many reviews on the site and was hesitant based on some of the information I read but never felt that I was "just another first-time homebuyer or that the priority and goal were not to get me over the finish line to homeownership. I have no cons. I always felt like I knew what the next step would be, and with the portal, I always knew what was needed by Veterans United.As a veteran and a first-time homeowner, I am grateful for the customer service and seamless process I experienced. 5-stars, two thumbs up!!!!
Thank you for turning the bleakness of the pandemic into an outstandingly positive memory for me!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

I want to thank Jake Faerber, Alison Pharr and Heidi Frese at Veterans United for providing a fantastic experience in purchasing our new home. I challenge anyone to compare their service. They have set a high standard and they exceeded all of my expectations.
THANK YOU, VETERANS UNITED!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

I had a very good experience and definitely refer my veteran friends to utilize this service.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

4.5 out of 5 Stars
Would Recommend
headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

Ross McClanahan/Kimmy Sanders were fantastic. Underwriting the worst. Couldn't reason with underwriting and their ridiculous requests.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

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5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

4 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Ashley Brown

Loan Officer: Ashley Brown

NMLS# 1706825

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

More Reviews

See all 413,757 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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