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Response from Veterans United
Lonnie,
I’m really sorry you were disappointed with your experience and appreciate this feedback. I was able to review your loan with your Client Advocate, Josh, and he let me know you have his info should you need anything else. We're here for you and the line will be open. On the bright side, I see we closed about a week ahead of schedule all considering! I sincerely wish you the best in your new home and most importantly, thank you for your service.
Sincerely,
Kendra, Client Relations
We had a very positive experience with VU. From first contact to home purchase closing, in our case, was about two years, because of our retirement schedule and the delays acquiring records during covid-induced slowdowns. VA alternately helped when we needed it, and accommodated during the slow periods. The staff were delightful to work with.
I loved the ease of signing documents. In addition, the "to-do" list was beneficial and easy to use.
I cannot express in words how thankful I am for the great service provided by Veterans United and AM Realty.
I had a lot of anxiety at the beginning of the homebuying process but Veterans United definitely made it an easy hassle free process!
While the process of looking for a home in this market wasn’t the easiest, every single person we worked with at Veterans United was readily available at all times and answered all of our questions thoroughly. Will be recommending to others.
This experience was way easier than I could have every imagined. I have a very busy schedule and hard to reach availability and never once felt out of the loop.
Word can't express how thankful I am with Veteran's United. They helped out with me purchasing my first home in 2018. And my second one in 2022. I would HIGHLY RECOMMEND them.
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I had many Obstacles on my journey to buying a home. I honestly can not thank my team enough for all the effort they put in for me to get a home. I will see y’all in heaven !!! God bless my team love y’all
