Madison was outstanding throughout the entire process. She is very knowledgeable and is a consummate professional. I would definitely recommend VU to my friends!Respectfully,Lamar
Our experience with Veterans United is the BEST ever. They are a one stop shop. Please ask by name for Kelly Tolster to be your Loan Specialist and I guarantee you will not be disappointed. She understands the needs of Veterans and will treat you and your loan process with the utmost professionalism and make it a smooth transition. Randee Barr is a Concierge for Veterans United and she is also at the top of her game. She contacted us at the beginning process and provided us with the references and service connections that made our cross country transition seamless. Kelly Tolster and Randee Barr are AMAZING. They are excellent representatives of what type of service Veterans United provides to Veterans. Fellow Veterans, please ask for Kelly Tolster to be your Loan Specialist and Randee Barr to be your Concierge. I guarantee you will not be disappointed. Semper Fidelis (Always Faithful).
Poor communication
Response from Veterans United
Hi Samuel, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans.
If a stress free, unburdened, easy to follow process is what you're looking for....it would be in anyone's best interest to work with Veterans United.
Love the personalized gift as thank you’s and the homeowner T-shirt. Its a wonderful touch!
Amazing service and ease of website prompts, log in, signing, overall absolutely no complaints or anything I can think of that would’ve made my experience better.
Very friendly and adamant about getting the proper information to you promptly.
My experience was great, I had a great team working with me. Initially I was worried because of the distance and the virus but the communication was like the where the house next door.
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Overall I was satisfied with my experience. Closing costs turned out to be much more than originally estimated. I believe they tried.
I had a very pleasant experience on my home loan process.
Make that call they are truly amazing they help you with every phase of the Home loan. I can’t Thank them enough. Semper fi urah!!!
