VU made the entire process from day 1 to closing and beyond very smooth and as stress free as it could be. Great to work with!
I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.
Improvements can be made. A large lender with shortcomings especially before closing. I think government shutdown issues could've been an obstacle. Please, communicate better or send a rep around when closing.
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Outstanding. For you that wrote APRs, right column and the some.
The experience that we had with Michael was beyond expectations. He was very personable and made out purchase an easy one. I would recommend him to anyone interested in purchasing a home. Thank you and keep up the great work.
Outstanding Service
Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.
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For first time Home buying it was the easiest process I’ve ever done honestly
Website was easy to use
Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.
The team was very professional and gave great advice and pointers throughout the whole process.
Paul and his team were outstanding.
Ty Reese and his team are incredibly awesome. They helped me to rebuild my credit score, guiding me to a successful ownership. Much appreciate!
