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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,527

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 415,527 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

It all started with a man named Brock! Shout out to the man who started the process with me and made it possible! Shout out to Chris for jumping in and doing fantastic . Last but not least, Katie!!!! Katie Katie Katie!!! You are absolutely amazing ! Thank you all for the fantastic job, quick response and always there for me with all the questions I had and help I needed to cross the finish line! Each of you deserve a raise ! My family and I both salute you all ! 💯🐺❤️

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

Still waiting to see if Heather can get me cheaper, but good home insurance. Last I heard she was working on Cincinnati.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
Photo submission from Rickey B.
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
Terrey B

I'd just like to thank Daniel and Lauren, our dream team, because they went above and beyond for us to make sure we got into our dream home. Any question I had no matter how crazy it may have been they were always there to answer them. Thank you Daniel Heggarty and Lauren Pusateri from the bottom of my heart for putting me and my family into our home.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Thank you all this means a lot to us and you made it possible thank you again

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

4 out of 5 Stars
Would Recommend
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

3.5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

It is always so easy to deal with Veterans United!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

all outstanding and very profess

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend
Toby S

My family and I are forever thankful that we lucked up and got Andy as our loan officer! He was by far the best representative of a company I've had the pleasure to work with and this was a blessing since we are first time buyers. Thank you for what you do Andy and Veterans United!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

4 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

0.5 out of 5 Stars

David made a mistake, tried to correct it. His supervisor was terrible. I have reported the error to multiple agencies since it will cost my family over 20k. Terrible, they should have just corrected the error. Worse experience with a lender I have ever had. Last house we purchased was April of 2020 and it was a far better experience during the height of Covid when everything was shut down.

Response from Veterans United

Hi Anthony,

I'm so sorry to hear about your experience—it sounds incredibly frustrating, especially with such a significant financial impact on the line. It’s disappointing to know that we didn’t meet your expectations, especially after you had a much better experience with a lender during such a challenging time in 2020. We strive to be the best possible resource for our clients, and it sounds like we missed the mark here.

We’d like to learn more about what happened and see if there’s anything we can do to help at this stage. If you’re open to it, please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available from 9 a.m. to 5 p.m. CST, Monday through Friday, but please feel free to reach out whenever it’s convenient for you.

5 out of 5 Stars
Would Recommend

Phenomenal patience and professional service from Corey and his team!!

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
Would Recommend
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend
Photo submission from Gerardo G.

Mike was an amazing loan officer. We were very grateful to work with him. Thank you all!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

To ALL,If your seeking a firm to assist you in obtaining a V.A. loan, your search is over. Look no further than Veterans United.That make it so easy. They stay with you throughout the process. They quickly respond to any of your questions. They are All PROS.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Hope to get another house with veterans united one day. Never felt lesser because of the price. Always felt like a valued customer. They always explain everything, and constantly checked on me throughout the entire process

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

More Reviews

See all 415,527 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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