Overall it was a good experience. I didn't know a lot about home buying as i have not had that experience in quite awhile. They were very helpful and patient with me.
Very efficient. Used VU before and will again.
This was my first home, and I was very anxious. Steve and the gang at VU were well organized and knowledgeable; these attributes put my mind at ease and made the whole process more manageable. I felt like they had my back from beginning to end.
I wouldn’t want to work with nobody else other than Shawn Hall and his team.
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Excellent service from Justin and the team. Nothing but great things to say. Everyone kept us well informed and the whole process was the easiest we’ve ever experienced. 10/10 in every aspect.
Our experience with Veterans United has been nothing short of amazing. From start to finish, the process was smooth, transparent, and far quicker than we ever imagined. Every single person we interacted with treated us with kindness, respect, and professionalism. What could have been a stressful journey became something exciting and empowering thanks to this incredible team. We truly felt supported every step of the way
The team i had was amazing from the loan officer to the realtor.
Jake Hanson and Brooke Doolittle were absolutely amazing. On top of everything, I was informed right away about any changes, new docs, everything. This is our 1st house, too, so it was definitely an amazing experience.
The process was basically effortless.
I'd like to share my recent experience working with Brett and the rest of his team for my first home purchase. I had the privilege of working with a wonderful team all the way around, that helped me every step of the way and kept me informed and educated with the process. I never felt like I was being pushed during any part, but rather guided to make the right decisions. Would 100% recommend to anyone I know, and they also didn't try to break the bank. Thank you all so much!
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Excellent services, mad the entire process painless.
As a first-time homebuyer, my experience was okay overall, but the communication needs serious improvement. The support team did well, but the loan officer made the process stressful. I was rushed, brushed off when asking questions, and even blamed for delays. My realtor and insurance agent also struggled to get responses, as calls and emails often went unanswered. On top of that, a family emergency I communicated was disregarded, and I was told I wouldn’t get the house if tasks weren’t finished—yet no clear deadlines or explanations were given. Overall, the lack of professionalism and communication made this process much harder than it needed to be
I would absolutely recommend Rob and his team at Veterans United. They went through change after change with a difficult title company and never wavered, never gave up. They stuck with me, kept me informed and got the job done. Thanks to the whole team. Semper Fi
I couldn't imagine a more tight-nit, professional team than Dan Kelly's team. The communication and promptness they demonstrated processing my home loan was absolutely amazing to me! Thanks guys!
The whole process was too easy, wasn't expecting that. Just watch the to-do list and sailed right through.
All of the team was friendly but very professional. They updated me on a regular basis. All of the information that they requested from me was asked for early in the process allowing for smooth processing of the loan. I was notified of the few delays caused by the seller immediately with all needed information (the problem, solution and expected date of completion). They provided me with points of contact for all utilities and extra services that were needed to allow for a smooth transition into the new home. I highly recommend them if you are looking for a home in the area.
