Very professional !
This team is AMAZING!!!! I feel the word amazing doesn’t do them enough justice. The promptness, attention to detail, availability, the desire to explain everything. I can go on and on, but i know that any and every veteran I come across looking to buy a house in this area, I will help them understand there’s really only one choice to make.
This was my first home, and I was very anxious. Steve and the gang at VU were well organized and knowledgeable; these attributes put my mind at ease and made the whole process more manageable. I felt like they had my back from beginning to end.
Very smooth process!
Dylan and Jack was great!! Thank you to all of you who got my wife and myself in or new house!! Rocky and Debbie Hamilton , Galveston Indiana.
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Was there for any questions I had everytime and very knowledgeable of the process
The team was excellent!
Jake Hanson and Brooke Doolittle were absolutely amazing. On top of everything, I was informed right away about any changes, new docs, everything. This is our 1st house, too, so it was definitely an amazing experience.
It was great working with the team we had working on our Loan. I would recommend Veterans United to anyone looking to purchase a home. They kept us informed about everything that was going on. Thank you so much for all you did for us.
Veterans United made this process really easy. Ben and his team were great, they took the time to explain all the steps so I could understand. It was a great experience working with them!
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AJ and Austin were a great team and helped out so ‘much! My buying experience was hectic to say the least (seller decided after we went in contract to file bankruptcy and really threw a huge wrench into the mix) and they were able to adapt and overcome.
I couldn't imagine a more tight-nit, professional team than Dan Kelly's team. The communication and promptness they demonstrated processing my home loan was absolutely amazing to me! Thanks guys!
My home buying experience with Veterans United was Great from the beginning to the end! !!
Communication was great but the process was a nightmare some not on my lenders hands others yea, sellers almost bailed due to no fault of my own just how long and painful this process became for them as well. Staff was friendly but again,nightmare that stressed me way out.
Response from Veterans United
Hi Christian,
I appreciate you sharing both sides of your experience. I’m glad to hear communication with the team felt good and that the staff was friendly, but I’m sorry the process itself became such a stressful and drawn-out ordeal for you and even for the sellers. I know how exhausting it can feel when delays stretch on, especially when you’ve done everything on your end.
That’s not the way we want veterans and their families to feel when working with Veterans United. If you’d like to talk more about what happened, I’d welcome the chance to listen and learn from your experience. You can reach my team at 1-800-212-5200 or ClientAdvocate@vu.com. We are available from 9 a.m. to 5 p.m. CST, Monday through Friday.
