Excellent service, quick to respond, and answered all questions thoroughly.
Our Veterans United Team was superior in customer service. Above all, their communication was exceptional; we received immediate responses to our inquiries. They constantly updated us on the status of the buying process and kept us apprised of progress.
U could do better on offering the lowest interest rate for our veterans
Had a great experience everything went smoothly. very satisfied with the process excellent support throughout made the whole experience of breeze
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It was an absolute honor working with Veterans United. Danny Kliethermes was our Loan Officer. John Kirby was our Loan Coordinator. They effortlessly guide you through the nerve wracking process of home buying. They listen to your concerns. They are in continuous contact with you during the entire process. They return your calls promptly. They return texts in a timely manner. They explain minute details so that you have the same understanding as they do. I highly recommend them to anyone looking to buy a new home especially for first time buyers. Excellence!
Awesome home buying experience! Jennifer Heishman is the Best in the GAME!!!
It was really a great experience to have Alen Catic as my Transaction Coordinator. Interacting with him over the phone made me feel at ease and his laughter is genuine and contagious. Thanks so much for your hard work and for bringing my dreams to reality. Thanks to the entire VU family for everything.
Working with Randal at Veterans United was an outstanding experience from start to finish. As a first-time homebuyer, I had a lot of questions and uncertainties going into the process, but Randal made everything feel smooth, manageable, and even enjoyable. His expertise with VA home loans was immediately clear, he took the time to thoroughly explain each step, ensuring I understood not just what was happening, but why. No question ever felt too small, and his patience never wavered. He was always available, responsive, and willing to go the extra mile to make sure I felt confident and informed throughout the entire journey. What really stood out was his ability to simplify what can often be an overwhelming process. Thanks to Randal’s knowledge and guidance, everything moved forward seamlessly, with no surprises along the way. I truly felt like I was in capable hands the entire time. I would highly recommend Randal to any first-time homebuyer, especially fellow service members & veterans navigating the VA loan process. His professionalism, dedication, and genuine care made all the difference.
You guys made this the best first time home buying experience ever! I’m already recommending you to others. I’m still in shock!
This was the most unpleasant experience I have had in my life. The communication was extremely poor.
Daniel Perry and Joe Hooker were very professional and easy to work with. This was our first time financing a home, and these two guys answered a lot of questions from me and were glad to do so. I like the fact that when I called, I always got Joe or Daniel and not some machine. They made it easy for me. Outstanding people.
I would most definitely recommend VU...the staff was superb and if I had any questions they got back to me right away...Taylor was very friendly and professional. The UV app was very user friendly and the concierge service was the icing on the cake!
I liked the perseverance the go get em attitude. He said he would let me know when I could apply again and he did..Followthrough is important and he showed that
Miguel and his team were wonderful! From the first inquiry in securing a home loan to the last signature needed to complete the process, this team of professionals were always available to answer questions and offer guidance. They listen to your concerns and were very good at working through any issues that might arise in gathering all the paperwork that was required to complete my home loan. They knew what they were doing and I felt confident that I was in good hands every step of the way. I knew my loan would be completed properly and this brought me peace of mind. I will suggest Veterans United to anyone who is thinking of purchasing a home. Thank you again for all your hard work guys! You were great!
