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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,288 reviews
616 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,288 unfiltered reviews

Starting on Page 437 of 15,010. Return to Page 1

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

Great people. Supremely helpful. Appreciate all the hard work they did to get us into our new home.

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars

Veterans United's online portal was very easy to use and mobile friendly, which was great for when I was away from my computer. The to do list and reminders were user friendly and extremely helpful!

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

4.5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Photo submission from Charles R.

This was my first home, and I was very anxious. Steve and the gang at VU were well organized and knowledgeable; these attributes put my mind at ease and made the whole process more manageable. I felt like they had my back from beginning to end.

headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

VU provided a quick, easy, and modern way to purchase a home. Every step of the process was clear and simple, and support was just a call or text away. Really the best experience I've had to date!

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

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5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4.5 out of 5 Stars
headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

5 out of 5 Stars

Great people to work with. They’re with you every step of the way in the home buying process. Great communication and nice people!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
headshot image of Thomas Hall

Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars

Streamline and easy process.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Photo submission from Christopher W.

Jake Hanson and Brooke Doolittle were absolutely amazing. On top of everything, I was informed right away about any changes, new docs, everything. This is our 1st house, too, so it was definitely an amazing experience.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

You guys ROCK you made it so easy and best of all no stress. Thank You.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

This is my second time with Veterans United and I cannot speak highly enough about the level of service and care provided both times. Will definitely use them for any future VA loan purchases.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Very easy to deal with and always there to help when I needed help.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

Ready to see for yourself?

Experience first-hand why 357,958 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

Great working with the Veterans United Team, they make you feel part of the family. The process they have sets the standard!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars

I have now worked with Heidi on 3 deals, and everyone has been exceptional.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars

Closed in record time… flawless execution. Job well done to all crew members that had part in housing purchase.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Photo submission from Samuel T.

I couldn't imagine a more tight-nit, professional team than Dan Kelly's team. The communication and promptness they demonstrated processing my home loan was absolutely amazing to me! Thanks guys!

headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

0.5 out of 5 Stars

Avoid at all costs. We encountered not only a fundamental misunderstanding of utilizing a second VA, but had to go through underwriting twice and experienced a multiple week delay while moving cross country for a PCS.

Response from Veterans United

Hi Maxwell,
I’m really sorry to hear how stressful this process was for you, especially while navigating a PCS move. Having to go through underwriting more than once and experiencing delays would be incredibly frustrating, and I regret that the experience left you feeling this way about Veterans United.

Please don’t hesitate to reach out if you’d like us to walk through this together. You can connect with my team at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars

Cohesive stress relieving team got me from A to B Hassle free.

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

I have used Veterans United 3 times in Oklahoma and Matthew Czerwonka was the lead on all 3. Matthew is the best and stays on top of everything. He is professional yet very friendly and I consider him a friend. His team always do a great job as well. The most recent house (September 2025) I bought using Veterans United was estimated 45 days to close, on Veterans United side they were ready to close a week early but the sellers were not ready so we closed on the original date. I would highly recommend Veterans United and Matthew Czerwonka.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

A simple call got the ball rolling, and got my family into our home. It was great working with Joseph, Alyssa and the Veterans United team. I believe they made the process easier and took the stress away for my wife and I by keeping us updated and answering questions. Without a doubt, I would recommend Veterans United.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

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