Alex
Went over and above my expectations.
He is an excellent communicator.
He was aware of everything and communicated and coordinated with my realtor, the escrow company and myself as well as my bank which was noted for delays.
Alex is great
Veterans United is an amazing organization to work with. My Team was extremely cooperative and and transparent throughout the entire process.
From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!
We started the loan process with a small local bank. Because they don’t process VA loans very often, the whole thing got screwed up and 6 days before we were supposed to close, they just cancelled the whole thing. We started the process over with VU on June 30 and 3 weeks later we were ready to close with VU! The whole process was completely different than our first experience with the other bank. From day 1 our loan officer had a checklist of what they needed and paperwork was accepted quickly. Each time they needed something, they emailed and sometimes called to make sure we kept the process moving quickly. They were polite and competent and wonderful to work with! We closed on our dream house last week and I can’t say enough great things about Brian and Annie!! Thank you both so much!!!
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My exceptional experience with Veterans United began from my first call, when I reached Shawnee Holsten. I spent 17 years in the mortgage lending business, and I was continually impressed with Shawnee throughout the entire process, which, because of her, was so simple and hassle free, that if the opportunity presents itself, I will definitely refer VA borrowers to Veterans United and Shawnee Holsten!
Customer friendly and reliable!
Josh and his team extended outstanding service. His exceptional communication assistance throughout the loan process was great. I could not ask for a better team.
The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!
I believe that the whole team did a great job. Everytime I dropped in I got my questions answered.
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It was great to work with you and I finally got a house.I appreciate
Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.
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