We recommend Danny Revna to friends already during the process!
Communication was absolutely terrible.
Response from Veterans United
Hi Stevie,
I’m sorry to hear this. Poor communication is frustrating, and you deserved better from us. If you’re open to it, I’d appreciate the chance to learn more and help. You can reach our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Wendy is a great person she helped us get through this process and I got my first house so fast, she is highly recommended to everyone.. thank you To all who helped us,
Amazing, great, and straight to the point. Helped and answered everything throughout the whole process.
I went into this process not knowing and not having any experience with VA loans. The way Janet Bowe and Tommy Purk guided me, explained everything to me was very appreciated. They relaxed any type of anxiety I had which made this a very pleasant experience.
Josh and Gabe were awesome! Made the whole experience of buying a home for the first time feel smooth and easy!
Rebekah made videos of the house and sent them to us because we were out of state. She quickly responded to all of our communications whether text or email. She also changed her schedule to make time for us to see the home. Would definitely recommend her to our friends.
Brian and the whole team at VU were extremely helpful, knowledgeable, and friendly every step of the way. Consistent communication and explanations. We would definitely work with them again!
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Sheldon, Sarah, and the whole VetsU Team were simply amazing to work with from jump. Patient, Professional, and made me feel part of a true Partnership throughout the entire experience. A team member was never further than a text away.My questions were answered promptly, when I was confused, concerned, or irritated, they provided a safe, judgement-free space to vent pent up anxiety. Never once was I made to feel less for availing myself this space.
Thank you all!
The best company that I ever work with . Rachel and July were very helpful they did not hesitate at anytime help . I will suggest to everyone who wants to be a homeowner.
We have been truly blessed by the outstanding professionalism and determination of Jeff and Shan. They spent many hours, days and then months working on our loan. They showed us sincere love and concern for us while we traveled this journey. We had many unforeseen obstacles placed in our way and they never gave up on us. They worked tirelessly to help us obtain our dream of owning a home. They prayed for us while we waited to overcome our difficult circumstances. They gave us Hope during the times that we did not see the light at the end of the tunnel. Through it all, we have been grateful that God placed Jeff and Shan in our lives. May God continue using them both, to bless the lives of those they assist along the path of owning a home. We will forever be grateful to them for their sincerity and passion for what they do. Thank you for having such awesome people!!
The entire process was smooth and I never had any doubt that they were looking out for my interest.
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Jumping through hoops is expected with a VA loan, but I wish the communication was a little better so we could have provided necessary documentation sooner. The delay in closing from this was frustrating. Most of my team was excellent but there was one person that hadn’t called at all and did not email as often as I was expecting. We still have yet to have a single phone conversation with her. The rest of the team was diligent and helped us a lot though.
Rob Deleeuw is definitely the guy you want to have as your Broker! He was phenomenal throughout this entire process! He made me feel confident that we would close, in spite of the time constraints and the minimal challenges along the way! Outstanding efforts and outstanding results!
This was our first time buying a home, and of course, using the VA loan. We worked with Morgunn during the process and it was most definitely the best first time home buying experience I think anyone could have had. From the moment she got in touch with my wife and I she made everything super easy for us! She was always so friendly to talk to, and went above and beyond to get things done quick! She was able to answer any questions we had and made this, what could have been a long hard process, fast and a piece of cake! I know you always hear about bad experiences, but you best believe my wife and I will be talking very highly about this!
Sam and his team are wonderful to work with. They keep us updated with our loan process and remind us when we need or forget to sign a document. They are so polite and professional. We couldn’t ask for a better team to work with! We really appreciate everything you have done for us throughout this process. And yes, we will have a happy new year!!
