I have nothing but great things about the process from start to finish. I was pleased with the level of professionalism and communication from every team member.
They worked with us to get this loan for us. Working with a lender with a VA loan can be very trying. The VA loan makes lenders jump through extra hoops and it can leave a bad taste in the seller's mouth, but if you have a company that is working for you like Veterans United Home Loans it makes the trip easier. We also had to deal with Covid and many places were lacking personal so it seemed everything took longer. During this entire time though I did rely on Veterans United for help because I did not have a realtor. Together we got it done!!!
If you have any concerns about Veterans United Loans being on the up and up, you can put them to rest. They exceeded my expectations in all matters and made the home buying experience very pleasant and easy. Staff were very experienced and made the process easy. I would recommend them to any veterans who are searching for a new home at affordable rates and conditions.
Between veterans United and crystal, my agent, this was by far my easiest home purchase ever. Honestly, we were worried it was too easy. Thanks guys for helping my family achieve our dream.
Brad and this team were attentive and responsive. We worked with the team to refinance our conventional loan. Brad, our loan specialist, worked diligently to ensure the smooth transition and that our loan was processed in a timely manner. He secured us the best rate (we shopped with 3 other brokers). He was knowledgeable about all aspects of the process and a pleasure to work with.
Couldn’t ask for a better team of supporters to help us through the process of getting our dream home. Thank you VU.
You on the fence? Well get off of it and choose Veterans United for your home loan.
My satisfaction did not stop with Mr Pitts. His staff was all excellent in their jobs. Thank you all
Chris Lunn and his team made my VA loan possible with there expertise. I strongly recommend them to all Veterans.
Veterans United was quick and easy to work with, made the home buying process extremely easy. I definitely recommend using Veterans United.
If you want your buying experience to be as good as it can be, then Alberto and his team are what you need.
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During the underwriting process I feel like the feedback loop is delayed when submission of documents are made and when they are eventually reviewed or additional information is needed. For example the Cash to Close process we were going to utilize my parents wedding gift which was wired from their account. At no time prior to the initial CD did anyone ask or inform us that a Wire letter plus additional information would be needed. This further delayed our closing timeline and forced us to hassle my parents while they were on holiday. I think a video similar to the awesome features you have explaining the critical documents would be helpful for closing payment options so there aren't any surprises or delays.
Highly recommend! In buying our second home, we decided to change to Veterans United because our previous lender was not very responsive to questions and overall was difficult to work with. We were referred to Veterans United by another service member and are glad that we switched! The team was awesome at answer questions, making the process as easy as possible, and ensuring all items were completed on time. The customer service was excellent and their website is super easy to navigate. Recommend 10/10.
I’ll recommend VU to anyone who will listen. The team made my first home purchase amazing.
Veteran United is the best way to go if you’re thinking of purchasing a home. The availability and friendly staff made our purchase effortless.
