I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.
Very friendly got the help I needed. Im more calm financially with my things taken care of. Thank you for all your help and guidance.
The team I worked with were very helpful and attentive. They worked hard to make sure the right place was found.
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This was my second time working with John and it was great!. There were a few hiccups but wasn’t anything on their side. The app was also updated from the last time I used it and made it easier to sign and upload documents.
Super customer service in an excellent experience.
Working with Mr. Todd Rozanski at Veterans United was nothing short of exceptional. From the very beginning of our homebuying journey, Todd demonstrated a level of professionalism, care, and dedication that truly set him apart. Purchasing a home can often feel overwhelming, but Todd made the entire process smooth, transparent, and—most importantly—stress-free for my wife and I.
These guys are the very best I've ever worked with! I will do ALL my future business with VU and recommend to everyone I know to call them FIRST if you need a mortgage! Mike is dedicated, fast, efficient, and will give you an honest, no-BS answer. He will go above and beyond to make sure things go right. He was still sending me documents at 11pm on a Friday night trying to help me out of an emergency situation, whereas my previous lender took 7 days vacation and came back a week before closing to tell me he couldn't do what Team Mange knocked out in record time!
My Team Heather and Bri were great!
Kim was amazing.
Veterans United goes over and above to make sure I aware of everything going and walking me step to step through the process.
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Everyone on my team did a fantastic job of making this experience go smooth. Starting a new chapter in my life and I had a lot of questions. The questions were answered in a timely manner. Very professional and outstanding. Very happy with results.
Colin was great throughout the process: he was available, friendly, and kept us updated.
Very professional and extra special help and support. Carter gave us lots of encouragement and fantastic guidance. So very patient and kind.
Team service was OutStanding, support was given from beginning to end a very pleasant experience...
From original loan to the painless refi process with Matt Lucas and his team, I can proudly say they work for the veterans they are serving! Great communication the whole way through! Highly recommend using VU for all your home loan needs!
