My expectations were blown away with Veterans United. Buying a home can be a stressful time if not not done with the right mortgage company, that’s why I’m so glad we came here. Not only did our team make the entire home buying process easy on us but they also gave us a way better rate than major name competitors! You can’t get any better customer service or rates elsewhere!
Had a great time through the process. They helped me every step of the way and were super nice and understanding about everything and explained things clearly. Great experience.
The team was outstanding with communication, next steps and expectations. This was a great home buying experience.
The team was easy to get in touch with with and helpful with all questions during the process
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Thanks for all the help! Kyle did a great job keeping me informed, and the process moving along. Kyle made sure that any barrier to our loan, that was in his power to take care of, was handled. Any questions I had he answered, and if I called or text he always responded quickly! He is kind and considerate and definitely easy to work with! We sincerely appreciate all his efforts in getting our home refinanced.
I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.
Amazing team! Quickest, easiest mortgage experience I’ve ever had and will definitely use them for my next home!
Aaron and his team were awesome to work with. He took time to explain everything, through every phase of our loan. Jordan was great, her communication and follow up was so helpful! I highly recommend Veterans United and we are so grateful.
Mr. Kedric has been helping me for about 3 years , never gave up on us and answered the thousands of questions I had. Always had the time and patience to explain anything I didn’t understand! As a first time home owner Mr. Kedric is 1000/1000 the best loan officer ! From closing on my house to helping me refinance my house a year later, the whole process was really smooth ! Thank you Mr. Kedric and VU
Working with Marcus as my home loan coordinator at Veterans United Home Loans was nothing short of exceptional. From start to finish, he demonstrated a level of professionalism, knowledge, and genuine care that made what could have been a stressful process feel smooth and even enjoyable.Marcus is the kind of person who doesn’t just do his job—he owns it. He was always available to answer questions (no matter how small), explained every step in a way that was easy to understand, and made sure I felt confident and informed throughout the entire journey. His communication was consistent, clear, and timely, which is something that truly sets him apart.What impressed me most was how proactive he and his team were. They stayed ahead of deadlines, handled any potential issues before they became problems, and worked seamlessly behind the scenes to ensure everything moved forward without delays. It was clear that Marcus leads or is part of a team that values precision, efficiency, and client satisfaction at the highest level.Beyond the technical side, Marcus brings a human touch that you don’t always find in this industry. He genuinely cares about the people he works with, and that shows in every interaction. You never feel like just another file on his desk—you feel like a priority.If you’re looking for someone trustworthy, responsive, and highly competent to guide you through the home loan process, Marcus and his team at Veterans United Home Loans are an outstanding choice. I would confidently recommend him to anyone looking to buy a home and have a stress-free, well-managed experience.
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The whole process from starting to finish was seamless. Matthew, Kimmy, and Amy were all so professional and courteous. I have never felt more seen and heard. Veterans United really got it right with the team that I have. Beyond amazing!Thank you so much!!!!
Veterans united offered tremendous assistance, they pointed me n the right directions when I did not know where to start. Thank you very much Veterans united Staff for the support, opportunity, community and commitment you have provided every step of the way on the journey towards owning my first home!
These guys are the very best I've ever worked with! I will do ALL my future business with VU and recommend to everyone I know to call them FIRST if you need a mortgage! Mike is dedicated, fast, efficient, and will give you an honest, no-BS answer. He will go above and beyond to make sure things go right. He was still sending me documents at 11pm on a Friday night trying to help me out of an emergency situation, whereas my previous lender took 7 days vacation and came back a week before closing to tell me he couldn't do what Team Mange knocked out in record time!
Our situation was not perfect, however, you told us what was needed and why without being disrespectful. When you were able, you offered workable options that made the best sense for our situation to allow us to close on our home.Aaron T., we thank you for your outstanding support throughout our mortgage process. Veterans United is very blessed to have you in there organization. Your expertise, responsiveness, and dedication made what could have been stressful feel smooth and manageable. We truly appreciate everything you did to help us reach this milestone.
You were honest, straightforward, available and respectful from the start. We would absolutely work with you again and recommend you to our family and friends.
Kind regards,
William and Melanie Wilkerson
Best ever
Went above and beyond during the entire process. Answered all of our questions and make sure everything went as smoothly as possible.
