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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,945 reviews
766 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,945 unfiltered reviews

Starting on Page 483 of 15,699. Return to Page 1

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

4.5 out of 5 Stars

Top of the line service from a mortgage institute. I was treated exceptionally well as a disabled Veteran. Very high recommendations to VU's .realtor referral department.
In retrospect my team consisting of Max Carratura, Amy H. Markita R , Madeline S. And the whole insurance team as well.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars

Great service from Brian and Amanda. They simplified the VA refi-process for me and answered all of my questions.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Photo submission from Ronald C.

If you qualify for a home loan these guys will make it happen! Joel was top notch! Always took the time we needed and listened to every concern or question we had! Extremely nice and professional man!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

The customer service overall is OUTSTANDING!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

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5 out of 5 Stars

Everything was smooth & the team made sure all my questions were answered promptly.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

Great team, very efficient! The app makes sending, receiving and signing documents easy.
Thank you!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

Our decision to work with Veterans United was simply the best due to our personal loan specialist Jimmy Stranz with the help of Josh Carlyon and Ashley Black, or as we call them "The Dream Team"!! From the very beginning we had constant contact with everyone through emails and phone calls and never felt that we were bothering them, which was very comforting when you are moving half way across the country and are already feeling isolated.

They made us feel confident and took some of the worry and stress away by guiding us through every turn!! Our only regret is that they live far away from us and we would love to pay them a visit with a huge hug and thank you for setting us on a path to our rest of forever!!!

Thank you VU and Dream Team for everything!!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Smooth process, was kept in the loop the entire time. Very helpful, knowledgeable, and friendly. Highly recommended.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Lisa Durand was beyond exceptional. I truly believe if it was not for her, I would not have been able to close on my home. Lisa does more for her customers than most. She ensures the information is received in an orderly fashion and is extremely professional. She is a blessing and makes the buying experience so much better. I would recommend her to anyone and everyone.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

Working with Britt and the team was a pleasure once again. Every part of the process was quick, smooth, and eaisy. VU reminds my first stop for any loan or refinance for good reason.

headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

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Experience first-hand why 375,716 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

4 out of 5 Stars

Easy most parts:)

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Best mortgage experience I've ever had!

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars

The loan specialists, and other personnel, at Veterans United are complete professionals. They are completely knowledgeable about the home-buying process and help you understand everything as they guide you through the process. They are willing to go the extra mile to help get the information needed to get your loan through all phases. My loan specialist, Colin Park, made phone calls to the county courthouse in my home town to find out who I needed to talk to and where to go to get the documents needed to clear my credit reports. WHO DOES THAT!!! I am completely satisfied with the loan that I got, the realtor they referred to me and the home that I eventually purchased. My life is so much better now!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

0.5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

5 out of 5 Stars

Morgan, Vince and Kathleen were GREAT! Super responsive and polite. Helped calm my anxiety and assured me that they'd do everything in their power to make sure that we were taken care of to the best of their ability.
After a bad experience right before closing, we were very skeptical, but this Team has now built our confidence again.
Thank you Veteran's United for the Superb Service.
We truly cannot thank you enough.

headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars

Justin was AMAZING throughout the entire process of my first home buying experience. He answered all my silly questions, reassured me when I was feeling not so confident, and overall just helped me so much to ensure my experience was smooth and easy. He was so kind and knowledgeable and I’m super thankful for all of his help!!!!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

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