Shane Ward was amazing to work with! He was informative, professional, and actively worked to give us the best options for our family. He helped make buying our first home a wonderful experience!
Overall great experience with VU, made things ten times easier when came to buying my house. I will be looking forward to using the service again in maybe 15 years!
My team was awesome and extremely fast
From the beginning of my initial contact with Veterans United Home Loans to the closing on our new home, not once did I ever feel uncomfortable or mistreated or was given unsound or incorrect advice during the whole process. Everyone, from beginning to end, was 100% professional and overwhelmingly polite and went out of their way to make sure I had everything I was going to need before going to closing and making sure there were no last minute problems, which there were none. I am a 100% Disabled Veteran, and I wouldn't say this if it were not my true feelings. I would recommend Veterans United to any and all Veterans, and I would recommend them to my children and my friends. Thank you Veterans United for making this a great and outstanding experience!!!
clear and concise assistance and support throughout the home-buying process. Made my job easier and allowed me to focus on my family.
Jaimie and Chad were awesome and very helpful! They remained in contact through out the whole process and made buying a house less stressful
Honest opinion is that they worked hard to close early for me. But the communication was not good. If customers could be notified of whats happening at each check point during every evolution it would help ease alot of stress and anxiety.
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Jessie was very responsive and the whole experience was extremely smooth and easy.
The whole loan process is rather intimidating at first, but this loan team really knows how to tame it down. They never left you with any unanswered questions, or feeling like you didn't understand what was expected. It couldn't have been smoother!
The whole team was great.
Our whole team was AMAZING! They were on top of everything! They did everything in their power ti make sure everything got done correctly and quickly. So grateful for Holly and Cole!
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Being able to see where I was in the home buying process was really nice. The to-do’s really helped me make sure I got everything my loan team needed to move along without any delays.
Thank you so much for everything. The gift we received in the mail today was just over and above and much appreciated. 5 stars to the whole crew who helped me achieve this dream. It means the world to me.
I like the checklist, however some items did not work well but Holly walked me through the things I had a hard time understanding.
Veterans United was able to help me untangle a very difficult financial issue caused by my service connected injuries. I was not able to find anyone who could help me. Veterans United was the only one who knew how to help. Attorneys, real estate professionals, banks all told me I could forget about owning a home for a least three years. Veterans United understood the nuances of my case, and my loan officer Chet Kent knew how to help. Veterans United had online classes that explained every step of the process. What was not covered in the online lessons my loan officer explained to me thoroughly. Without Veterans United my wife and I would not be in our dream home. Thanks to Veterans United and Chet Kent our dream came true.
Ginny, Evan and the entire team did well by me. Efficient, knowledgeable and effective. If you want answers to your mortgage questions - Ginny and her team at Veterans United are terrific !
I really appreciate everything that Jeff did for me. His knowledge and his patience were on point. I highly recommend any Veteran use Veterans United.
Karol and Amanda were an awesome team that helped us build a new house. They were very professional and knowledgeable in their work. They streamed line the process and answered all our questions. I highly recommend Veterans United and Karol to anyone who wants to buy a house. Thank you Veterans United.
