While we had some rollercoasters with the original loan, we chose to refi with VU for an easier streamline process. And it was. Easier than I expected. We’re not sure how the numbers worked for the higher loan totals when some was to be waived because it’s a current account but sure the real loan amount will be reflected when the final is fine as our loan agent explained how it goes.
Had a great time through the process. They helped me every step of the way and were super nice and understanding about everything and explained things clearly. Great experience.
Matt, Jennifer and the entire Veteran United team were excellent and available to answer my questions at all times. They made the process smooth and stress free. Highly recommended!
Veterans United's customer service is streamlined so well that despite starting the homebuying process as a full time student/worker- thier support/network of realtors guided me through every step, helping me become a homeowner within a single semester.It was fantastic with you, Kendall Haun, Matt Fitzgerald, and team!
Craig and his team were awesome and our new home purpose, stress free!Thank you again,
Marland & Pam
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I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.
Very friendly and efficient
Austin and his team have been nothing but amazing. I would highly recommend them to anyone who would is in the market for a home loan.
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These guys are the very best I've ever worked with! I will do ALL my future business with VU and recommend to everyone I know to call them FIRST if you need a mortgage! Mike is dedicated, fast, efficient, and will give you an honest, no-BS answer. He will go above and beyond to make sure things go right. He was still sending me documents at 11pm on a Friday night trying to help me out of an emergency situation, whereas my previous lender took 7 days vacation and came back a week before closing to tell me he couldn't do what Team Mange knocked out in record time!
Everyone on the team made this seamless from the first phone call with Steve to closing with Sarah. The realtor in your network Tiffiney was wonderful to work with. The online portal kept paperwork on track and very easy to keep up with. Rates were competitive and everything went as great as possible.
We couldn’t be more pleased with the service we received!! Derek and Tori went avice and beyond and made the process seem like a piece of cake! They’re the best! Thanks a million!!
