I've worked with a few lenders, and truthfully, this team was the BEST! They were there for every step of the way and helped us go through the process smoothly. Special shoutout to Jordan who always made us feel at peace and explain everything thoroughly.
Good communication; the portal was easy to use. Loved the additional assistance from the concierge folks. I thing the only thing I think would help would to be to have the VU closing staff assigned to the team up front also so that we wouldn't necessarily need another person as a go-between.
It has been 24 years since my husband separated from the Army and we have never before pursued using his VA loan benefit, so the process was new to us. I was hesitant to go this route simply based on the fact that we knew nothing about the process and this was our third home purchase in 21 years. We got great service from everyone at VU! And there was so much we didn't know and needed to have explained along the way. The biggest thing that stands out in my mind about our experience is how EASY everything was and how seamlessly the process was from initial loan approval to closing. We got the keys to our home yesterday (10/25) and our closing date was 11/4!
Aaron and his team were absolutely fantastic helping us navigate buying our home.
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Great service and follow up.
Matt and the VU team did an outstanding job getting me closed on time and were very helpful with questions!! Would definitely recommend them to a friend.
Michael was awesome to work with. He made this experience so easy and stress free, and it was clear right away that he had our best interests at heart. I would and will recommend Veterans United to my fellow Marines.
I have always been told buying a house was very nerve-wracking and a nightmare...thanks to Matt and company I didn't experience anything remotely close to that. In fact, my buying a house experience was awesome and so smooth that it made me nervous. I have no doubt it was due to the incredible job Matt did behind the scenes. THANKS EVERYONE FOR MY BEAUTIFUL HOME!!!
Veterans United has made exercising our benefit of a VA loan very simple by being with us explaining, facilitating, advising throughout the whole process. As a bonus, Veterans United looked for hidden treasures throughout the process and found every savings or better deal we could get…always looking out for us!
The whole home buying team was great! They walked me through the whole process, and followed up in a timely manner. Definitely would purchase another home through them.
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You made this process easy to understand an communicated with me throughout!
Cole was a rockstar! 10/10
Everything was great. The app takes all of the guesswork out of the necessary steps and paperwork.
Awesome people to work with thank you so much
He was on top of things before I even mentioned it. His dedication to our closing was superior. He was kind, and helped me get through something that I thought was going to be stressful, but thanks to him and his team, it was not.
The whole process was seamless and easy the whole team was always their to answer questions

