I would never recommend your company at this point and I’m compiling all the questionable actions, and several of those said actions may be a violation of Florida state law. I will be submitting my complaint to the state attorney office with all the evidence I have. I hope you sell my loan off so I will never need to speak with another person at your organization.
Response from Veterans United
Joseph, we take your feedback seriously and we appreciate your willingness to acknowledge this situation. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.
Brent and his team were fabulous! We couldn't have expected more attentive and personal service. I felt like they were in step with me every bit of the way. As a first timer navigating the to-do list I was appreciative of their patience and guidance. Thank you Brent and team!
The whole team was outstanding, and worked to bring us home
thanks for the help
Veteran United made our home buying experience exceptional. From the moment we applied for a pre-approval through us walking in the front door of our new home, Veteran United helped us every step of the way. They truly were a blessing through this experience. I can’t recommend them enough.
My experience with Veterans united was excellent. Very professional and helpful through my journey of becoming a 1st time home owner. My wife and I absolutely loved our experience with Horace and his team. Horace was always available to take a call no matter the time. There's nothing I would change about our experience and would recommend Veterans United to everyone in search of using a VA loan.
Outstanding service all around!
V. U. is a very good and easy group to work with. Overall a wonderful experience.
I have had the pleasure with working with Jeremy several times over the last several years and every time he has been top notch. Everyone should be so lucky as to work with him
I want to thank Sarah Hadley and Sonia along with Adam Nelson...all three were superb! We deeply appreciate their personal involvement, personable approach, and professional competence. And while I'm at it, promote them and give them a well-deserved raise!
Thank you!
Phil Miller
It's amazing with all the help and support from the different agency and people that can help you. Thank you so much Veterans United Home Loans. Terrance
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Experience first-hand why 326,323 homeowners give us a perfect score!
Will highly recommend Veterans United!
Amanda Jennings seriously help get this done!
I have worked with Veteran's United for my original VA loan and 2 refinances. My loan officer Mike Dianics is knowledgeable, prompt and courteous. He was able to trouble shoot a situation get it resolved quickly. I highly recommend Veteran's United for a VA loan.
Kat Spellman, was amazing as well!! Thank you, thank you, thank you!!
Maria. Of the best moves I ever made was to go with VA Home loans.
