Veterans United has been a pleasant experience throughout my initial mortgage and my refinance mortgage. They have an easy to use website for payments and responsive customer service. Promise Jackson was on the ball during both of my mortgages getting through the whole process as quickly and accurately as possible while looking out for my best interests!
I recommend Veterans United over other companies who process VA loans. They're going to approve you for more home than anyone else will and they will work with you to make sure you get exactly what you're looking for. They'll even give you a generous credit towards your closing costs which is something that's rare in this economy.
I see why Veterans United is number one. There was no red tape and everything was straight forward and done in a timely manner.
I would strongly recommend this team as supportive, courteous and always positive.
Andrew,
Was very responsive to all of our questions and needs.Best.
Neil Torres
Definitely recommend their service
Veterans United was the best choice I made during my home buying process. Outstanding service and made everything very easy for me to get the home that we loved. Thank you to Justin Keith and his whole team for all the hard work!
Our loan was handled professionally and we were very pleased. All questions were answered promptly and explained so we could make good decisions.
Our experience with Veterans United was wonderful. They were extremely helpful through this process.
Rob was quick to respond and easy to work with. Thanks for the help.
Huge thank you to everyone involved with getting our family into our first home. Thank you so much.
I will be recommending this company to our community of Veterans.
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Experience first-hand why 345,390 homeowners give us a perfect score!
After spending nearly 7 months dealing with another "For Veteran's" Home Mortgage company and getting the absolute run a round.....I came upon the Veterans United Website and said why not.....My experience up to this point was horrific.....no calls for weeks....oh we need more info.....no communication again for weeks....we are going to close in 2 days.....2 weeks later....we need more info.....rinse and repeat......6 months......Then I reached out to Veterans United (while still trying to close with this other company) Here is what I was met with.....Courteous! Respectful! Mindful! Helpful! Honest! This list could go for days!!!! All Positive!!! It was absolutely refreshing to have a Team of Professionals who genuinely care and want to service your financial needs!!! Totally Amazing group of people who strive to deliver exactly what I wanted and needed!!! Scott Hutto is AMAZING!!! His partner in this was Blair Rael.....She was AMAZING!!! They both reached out and kept the lines of communication open and on going.....very little pause times where you are left wondering what is going on....They were on top of everything and constantly giving you feedback as to where we are in the process!!! The little extra's they do to make you feel wanted and needed as a customer!!!! Scott and Blair.....Thank You!!!!! Scott Hutto and Blair Rael are 2 high quality people who WILL make it happen!!!! So Blessed you were brought into my families life!!!!!So the best part of this story is that ON THE day my loan was approved with Veterans United I finally get an email from the other place saying they needed more information to close the loan......Happily, I got to tell them that I had already closed with Veterans United and would be terminating our loan application!!! Oh, and it only took 25 days!!! Scott and Blair....World Class Customer Service and Care!!!!!!
Continue doing your excellent service by helping veterans like us get their dream home.
Overall this was a great experience and excellent customer service across the board. Everyone involved was very responsive to all of our questions and made the entire transition go smoothly.
