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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,166 reviews
844 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,166 unfiltered reviews

Starting on Page 5085 of 15,139. Return to Page 1

5 out of 5 Stars
headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

4 out of 5 Stars

I have enjoyed Veteran's united. They have treated us well so far.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Ryan Trotter

Loan Officer: Ryan Trotter

NMLS# 2137396

2 out of 5 Stars
headshot image of Doug Teadt

Loan Officer: Doug Teadt

NMLS# 1988906

5 out of 5 Stars

I would recommend Veterans United to all my family and friends.

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars

Great service and easy to use platform. This is our third time using Veterans United and when the occasion arises, we will use VU again.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Please keep doing what you guys are doing. I would highly highly recommend and go to bat for you guys!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Excellent job! Good communication, friendly, and very knowledgable.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Levi Brugger

Loan Officer: Levi Brugger

NMLS# 1451031

5 out of 5 Stars

Though this is my first home purchase, I could not imagine working with another company. The team I had was outstanding and they truly do care about their potential home buyers. A year ago I did not think I would ever be able to purchase a home and now I am closed on a home that I never would have imagined I would live in. A dream come true for sure!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

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5 out of 5 Stars
headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

4.5 out of 5 Stars

A small hiccup at the end, but otherwise, very easy to work with, and altogether a great lender. I purchased three homes, and this was the seamless yet in terms of getting the correct documents to the lender. The small hiccup at the end was immaterial to the timeline and was the fault of a 3rd party beyond the lender's control.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars

Aaron and Mallory were amazing! Answered all of my questions and were always on top of everything. The online portal is also great, and easy to use. This loan process was a breeze thanks to them, 100% recommend Veterans United.

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

I have used VU for my original home loan and again on my refinance. Both times they extremely easy to work with and had offered up some great rates to with their extraordinary service!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

I hope to never need another finance item in my life 😂-but if I ever did- it would only be with Mason and Aidan team at Veterans United. I work in high stress environments every day, but it is NOTHING compared to what they do! I can only imagine the “lovely” attitudes they have encountered. They handled my panic texts, emails and phone calls so graciously! I greatly appreciated all of the reassurance in this process! I never would have imagined a pre qual to happen in 2 hours, nor that we would close in 26 days!!! That is all due to the diligence in their team!
I wish on that survey I could cross out 10’s and give you all 100’s, because you all were above excellent. Customer service, follow through, commitment to the job- you were beyond exceptional. You all display the example of everything we in the Air Force would say as the “perfect triad.” “Integrity, service before self and excellence in all you do!”
I am a hometown girl from BoCoMo, living in Arizona now and am so proud of this company for their service to Veterans and dedication to customers! Thank you for focusing on Loans for Veterans, thank you for the sweet gifts (socks/glasses) and thank you for the best customer service I have had in my life! I now tell everyone about Veterans United. I hope corporate management will see this letter- because you are more than perfect 10’s.
Thank you again for the absolute best service!
Most sincere thanks!
Respectfully,
Angi Fountain (USAF)

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Mike led his team and ensured the whole process overall went smoothly and everyone was knowledgeable and kept things as pain free as possible. There was a noticeable difference between my previous negative experience with the USAA loan office. I’m glad my friend recommended me to Veteran’s United and Mike, and his team!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

Veteran's United is outstanding and has great programs for veteran's. Backing veterans is backing America and that's what Veteran's United does - they truly work hard for America's Vets! I can't express enough how my own personal experience with Veteran's United was exceptional and they got the job done!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

Ready to see for yourself?

Experience first-hand why 361,350 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars

Veterans United was always looking out for me and provided support for me in many areas. I don't think you can find a better more thorough and professional group.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Rachael and Anna were absolutely Amazing. The entire team was great. Rachael even gave us her personal number. We had COVID and they sent us a get well gift!!! Joel and his team definitely go the extra mile!!! Would recommend them to everyone.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

4 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

I had a great experience working with Veterans United. They were easy to communicate with and was always available to any questions and concerns that I had. They did a great job guiding me through my home buying process.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Even in North Pole, Alaska, my loan team got me into my house in the most efficient way!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

It was a long process but we’ll worth it. I am now in my first home

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

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