I will only use Veterans United for my home loans. This is the second time using them and it was seamless. We were able to Close a week earlier than initially scheduled. They were amazing.
Brian and Kristen are great team. They "did Veterans United proud!"
Very awesome group! They made the process smooth and easy.
Veterans United treated me with honor and respect at every step of the home buying process. There is no better organization to assist you with one of the biggest decisions you are going to make in your life.
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I would recommend Veterans United. Having all the documents uploaded and signed online made the process fast and effecient. The loan officer Elizabeth was very helpful throughout the entire process. Communication is a big deal throughout any home buying process, and she had me covered. The whole team did a great job. Thank you, Veterans United! We love our new home! *****
My self and my family will no longer be doing business with Veterans United in the future, they treated me as a number and not valued member of their family, as a veteran myself this is discouraging. veterans are suppose to stick together and a real veteran would not sell his brother out for a quick buck.
Response from Veterans United
Hello Harry, we understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team.
I was unpacking new boxes today and open a box with a wooden bird feeder and a bird book, was so thoughtful of Hannah and such a surprise
By far the easiest team to work with!
Everyone involved with Veterans United are ALL STARS!!! I’d like to take this time to especially thank Sonia Giannotti for guiding me to a safe hotel nearby whole I awaited closing day. She provided a list of utility companies I would need to get started, and she even let me know about a pizza place close by for my moving-in day!!! I’ve never worked with a concierge before, but I couldn’t have done it without her!!! Thank uou Sonia!!! Also, I would like to mention Blake Thompson! He was like the Captain of this ship, making sure the closing team stayed on task. Even though I bought my home during the holidays, Blake would email the closing team and ensure that they kept to the timelines set in the agreements. I felt like I had my own atty working for me. Blake did not let the closing team off the hook. Thank you Blake!!’
