Overall our experience was awesome. Thank you for everyone’s help. We’re really enjoying our new home!
Keep doing what you are doing to help veterans get into homes.
I definitely didn't expect to be getting any more gifts from Veterans United, but they sent me a beautiful personalized throw blanket. I also received a cool t-shirt and a pair of extremely soft socks to wear lol. I've definitely worn them.I also had a gentleman named Josh who was very helpful and consistent with helping me find the best companies and quotes to utilize in my area! He also asked how my dogs were every time - I loved that lol.
Ready to see for yourself?
Experience first-hand why 354,957 homeowners give us a perfect score!
Tanner, Kimmy and rest of team were fantastic to work with and speak to during this process. The entire team kept me not only informed during this process, contacted me to not only ask for information or to give me information but to also see how I was doing during the process. From start to finish my loan team kept me informed, kept me on track, and made me feel they were working for me. The entire process from start to finish was smooth, informational and the website was "easy" to work with to upload documents to my account, get information on loan status, and has numerous informational videos and articles. Would recommend VU to all veterans, at least check into them to see if this process/company is right for you.
Maybe have additional number customer could call when their team doesn't respond
I have to give a shout out to Maureen McDermott Who I will also rated a ten as well I felt comrade among Mr. Maldonado and Ms. McDermott through out the office which I to engaged as well Actually recommend the veteran United home loan
This was my 4th loan with Veterans united and I was treated like a 2nd class citizen.
Response from Veterans United
Thank you for sharing your experience with a member of our client advocate team, Gary. Our commitment to providing excellent service means that your feedback is valuable. We will use your comments to further our ability to help every customer get to the closing table as quickly as possible.
Veterans United exemplifies putting the Veteran and their family first. Every step of the process is well thought out which ensures you know what the next steps are and what to expect. We are so confident in the quality of service Veterans United provides that we refer every veteran we know to use them as well. Thank you again for another fantastic experience, we love our new home!
The whole process was explained to me upfront. That took all the stress out of it for me. I had a goal, I knew exactly what I needed to do to reach it, we did it together. Love the experience
Overall, I give them a 100. Keep up the great work. I appreciate every one of you.
