I have used Veterans United 3 times. Each time I had a good experience. The team really made it easy for veterans to become a home owner or refinance. They will take you step by step on what you need and explain to you clearly what needs to be done.
I don’t believe any veteran using this company would go wrong with their decision.
Veterans United was not very helpful when I need them. I called several times. I felt like I was being taken advantage of.
Response from Veterans United
Hi Theresa, thank you for your open and honest feedback. We appreciate your comments and we know how tiresome it can be to tackle paperwork head on each day. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. Providing clear and effective communication is a top priority, and a member of our Client Advocate team has been in communication and does remain available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
Scott, Jake, Janer(the real state agent) and the whole team was very helpful! They helped to understand everything. I didn’t feel stress with the whole process I know that there was a lot of things involved but the whole team was so helpful with resources that I didn’t feel like it was a Doing much. I am so happy And so grateful! I don't think I wouldn't been able to purchase my first home with other people involved. From the bottom of my heart, thank you so much!
We couldn’t have asked for a better experience. Dava and her team were fantastic and answered every single question I had, which was a lot since we are first time homebuyers. They were truly a delight to work with and we are grateful.
