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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

413,755

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 413,755 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Would Recommend

Spencer was willing to look into and figure out that I was able
To refi earlier then expected which was a great blessing to my family

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Super easy process. They made the loan fit my needs.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

what can I say? What an amazing team I had from Spencer, Trenton, Kimberly and all those behind the scenes went above and beyond to ensure our family got our dream home! The communication between us was impeccable they kept me informed and insured they answered all my questions throughout the process. Hats off to you all for a great job.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend

Everyone on the team was wonderful

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

Everyone worked together as a team to complete the home buying process. We couldn’t have done it without them!

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

4.5 out of 5 Stars
Would Recommend
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

0.5 out of 5 Stars

Horrible experience! The worst I have ever had. rude, smart ass, and slow!

Response from Veterans United

I’m really sorry to hear about your experience Jimmy, and I can understand why you’re upset. It’s clear we didn’t meet your expectations, and I apologize for the rude and slow service you encountered.

Your feedback is concerning, and it’s not the kind of experience we want anyone to have with us. We’d appreciate the chance to look into what happened and address this internally. If you’re open to it, please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com.

Thank you for bringing this to our attention, and I hope we can work to make things right.

5 out of 5 Stars
Would Recommend

The home buying process with VU was very easy. I recommend using their services when starting the home buying process. Probably the smoothest and efficient purchase of a home we have had thanks to Craig Bennetch and his Team. Thanks Craig!

headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars
Would Recommend

Was like telling Veterans United, I want to buy a home and it was done. No Stress, no work on my part, wonderful. They did let me pick the home out, lol.

headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4 out of 5 Stars
Would Recommend

Very long process and I’m glad it’s done just want to thank the ones involved

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

Me and my family are truly great full and couldn’t have asked for a better group of people than you guys. Thank you so much

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Great experience. Everyone I dealt with through the entire process was very helpful and understanding. I would definitely recommend Veterans United, and definetly Alex and his team as well.

headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

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5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Austin was great to work with.

headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend

The team was with me coming on 2 years. Never felt pressured and always felt as if I came first.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
Would Recommend

We cannot thank Veterans United and the team of people they have working for them and associated with them. As first time homebuyers working quickly to complete our first big PCS move together, they were all forthcoming with information and made the process so smooth for us. We most definitely will recommend friends use VU for their homebuying needs and when the need arises for us again, we will definitely call VU!

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

More Reviews

See all 413,755 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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