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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,631

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 419,631 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Chris Holdman was great throughout the whole process. Answered any questions very thoroughly and explained everything. Would highly recommend!

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Thanks Veterans United and especially Eric. This was a breeze because of you and everyone we communicated with.Dave and Andrea Terry

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

4.5 out of 5 Stars
Would Recommend
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Would Recommend
Photo submission from Romulo U.

As much as I work, the team did a superb job accommodating me in my endeavor to purchase my home. The collaboration between the teams were impeccable. I have been impressed with how my home buying experience went. I have spoken to my fellow veterans at work and recommended Veterans United for a great home buying experience. Thank you guys and hope to do another home buying transaction in the future.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

3.5 out of 5 Stars
Would Recommend

We loved how streamlined the whole process was, we appreciated everyone we worked with.
That being said,
A lot of things are automated or done from computers/ apps so it was a little frustrating trying to fact check everything.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Be prepared when buying a home, the better prepared you are the smother the process will go, Veterans United will help you every step of the way. Be responsive and finish your to do’s as soon as possible. Be ready for anything.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

I’m truly grateful for the fast and efficient closing process. It was incredible to have the team I can trust.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

4.5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
Photo submission from Dana S.

Thank you Josh, Max, Molly and Dawn for everything! You all made a dream come true! #ProudVeteranHomeowner

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

5 out of 5 Stars
Would Recommend

Thanks VU for being there for me and my family through this entire process.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend

worked with my situation. was always on top of updated.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

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5 out of 5 Stars
Would Recommend

As a first time home buyer, I couldn't be more pleased with the services offered. 10/10 would recommend to anyone even thinking about buying a home.

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
Would Recommend

Veterans United has been a pleasure to work with! The team has reached out with discount offers, assistance, and walked me along the process via virtually and phone communication. Was a smooth process, thanks again!

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend

I couldn't have asked for a better experience buying a home.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
Photo submission from Shadoe S.

Every member of veterans United was extremely helpful and made my home buying process very simple. I'm grateful!

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

We had the best team at Veterans United. The process was very painless and professional. Thank you Mr. Langdon, Jordan, and the rest of your team. We will definitely recommend you all for anyone that we know looking to purchase a home.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

1.5 out of 5 Stars

Veterans United Mortgage Company was an average at best experience overall. While they handled the loan process adequately, there were some areas that could have been smoother. Communication felt inconsistent at times, and certain steps took longer than expected. They weren’t necessarily bad, but they didn’t go above and beyond either. If you’re looking for a mortgage lender that simply gets the job done, they might be fine, but don’t expect top-tier service

Response from Veterans United

Hey Brian

Thanks for the honest feedback. I'm really sorry to hear the experience didn’t quite live up to expectations. It sounds like we got the job done, but we didn’t provide the level of service you were hoping for—and that’s on us. Communication and timing are two things we know make a huge difference during the homebuying process, and I’m sorry we fell short in those areas.

If you’re open to it, we’d love to learn a little more about where things felt off. Feedback like this helps us improve, and it means a lot that you took the time to share your thoughts. You can reach my advocates at 1-800-212-5200 or ClientAdvocate@vu.com. We're in the office Monday through Friday from 9 a.m. to 5 p.m. CST, but feel free to reach out whenever it works for you.

More Reviews

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