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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,631

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Outstanding experience throughout the process. Very attentive and knowledgeable staff that made every step easy and enjoyable.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

If you think it will be to much to handle or you are scared just do yourself the favor and take the first step. I promise you won’t regret it. This group of wonderful people are just a blessing to deal with and I appreciate everything they did.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Veterans United worked with me every step of the way when I wasn't quite qualified or eligible to purchase my home. Jodi gave me the steps required to build my credit for the 2 years I needed and once I was ready to start the process, everyone at Veterans United was extremely helpful and knowledgeable in the steps and processes from start to closing. When providing documents, the site was by far very easy to use and helped keep the stressors to the bare minimum. I highly recommend any Veteran looking for a home to use Veterans United.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Let me just start by saying how amazing Veterans United has been every step of the way. My loan specialist Adam Crutchfield and his team went above and beyond and was more than I could ask for in the buying experience. I had many questions and concerns and never did I feel like, I was alone in the process. Adam was always readily available to assist. it's a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was.Thank you Adam and team! I highly recommend Veterans United Home loans you will not regret the experience.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Bill and Alycea are wonderful to work with.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

The overall process was excellent from pre-approval to closing. The online portal made the process efficient and simple to follow. The to-do list helped keep us on track and kept us informed of our place in the process. The Veteran Home Loan website was filled with great information to assist with the home buying process. The loan team went above and beyond to communicate timely and to help guide us through the process. Our loan specialist was very knowledgeable of the VA process and always available to help us at anytime of the day with questions throughout the process. Service and experience was exceptional.

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

4 out of 5 Stars
Would Recommend

Great company to do business with

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
Would Recommend
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Every part of the home buying process was pressure-free, and smooth. We feel that Veterans United is knowledgeable and committed to veterans. Customer service was always outstanding. We would be happy to use them again in the future, should we ever buy another home.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Adam Campbell

Loan Officer: Adam Campbell

NMLS# 1517906

5 out of 5 Stars
Would Recommend
headshot image of Josh Shaw

Loan Officer: Josh Shaw

NMLS# 1803790

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to anyone, but especially to a Veteran. Veterans United simplified an otherwise overwhelming process and always ensured my concerns were theirs.

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

The sellers title company and lender screwed up and let the house go into foreclosure the same day I closed on the house. My team let me know as soon as they found out and worked hard to make sure I could get into my house and everything cleared up.

headshot image of Jesse Francisco

Loan Officer: Jesse Francisco

NMLS# 1229823

5 out of 5 Stars
Would Recommend

My experience with Veterans United has been outstanding.They are very quick with responses - and answered any/all questions my wife and I had.We are first time home buyers, so at first it was quite a nerve-wracking experience, but with Matt and his team on our side, those nerves settled down quickly, and we were able to secure our house in no time!Thank you so much to you and your team Matt, you are all outstanding at what you do!- The Hughes Family

headshot image of Matt Istwan

Loan Officer: Matt Istwan

NMLS# 1565050

4.5 out of 5 Stars
Would Recommend
headshot image of Laura Christie

Loan Officer: Laura Christie

NMLS# 1126723

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5 out of 5 Stars
Would Recommend

Everyone was very knowledgeable and made the process very easy

headshot image of Ryan Herman

Loan Officer: Ryan Herman

NMLS# 1154699

3.5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Veterans United provides a seamless home buying experience. Their online tools and personal communication are top notch. I highly recommend their services.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

4.5 out of 5 Stars
Would Recommend

You will not have a better experience getting a mortgage or refinancing (as we did) anywhere.

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend

I picked Veterans United when I saw it was a top rated company. It was a shot in the dark really. Not only did they match me with an outstanding realtor who understood the process from start to finish, but we found an amazing house as well!The online process is the simplest I’ve ever experienced in all my time purchasing homes. Quick, easy, and very understandable.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
Would Recommend
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

More Reviews

See all 401,631 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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