I was referred to this company by another veteran, and I was not disappointed! Customer service was outstanding and Megan Davis and Sam Short were attentive to my requests. I will most definitely refer this company to a fellow veteran. Made my refinance experience better than when I first bought my house.
Top notch professional service done right. Absolutely loves their veterans and those who serve.
I think I've pretty much already said it all. We were very happy with VU when we bought our first home it and there wasn't even a second thought about using VU again for this purchase. This team makes the home buying process smooth and is willing to take the time to talk through any questions or concerns we had.
From day 1 until we closed we had a great team that was looking out for our best interest. Love you guys GOD bless you.
The entire team did a phenomenal job! They made the process very simple and easy.
The whole process was easy. We did not feel pressured at any point, they were so patient with us. Our team (Dylan, Tina, and Briana) was available to answer whatever questions we had. When communicating with any of them, there was always a response. I really appreciate them. Thank you all, for making this transaction a smooth one.
If it were not for the hard work and dedication of Chris, I would not be in my house. Thank you Chris!
Me and my wife talked several times about Benjamin and his team, how much we liked them and the process. The use of the app, and the friendliness of the staff often made our days after just a brief conversation. The home buying process is stressful enough, several of our bids were not taken and the market is cut throat. Things like the preapproval letter and calls to individual agents showed we were ready to buy, helped immensely!Thank you all!
The professional motivated staff at Veterans United made our home buying experience the best and smoothest it could be!
Alex and the whole team was first rate and I will make sure to recommend my fellow Veterans to them moving forward!
Thanks much!
Dan and Dorothy Vannucci
It's a stressful process and I was left hanging for multiple days wondering what was going on and waiting for questions to be answered.
Response from Veterans United
Hi William, we appreciate your honest feedback. Our Client Advocate team would love to learn more about the ways we might help improve the team for future clients. Please reach out to connect with us and provide details on your experience. We are passionate about turning experiences like yours into positive training opportunities.
When Jake reached out to me I was already working with another lender, unlike the other lender Jake took the time to simplify the loan process and explain things. At that point on Jake was my guy until the end. Even when things were at the most chaotic and frustrating Jake always pulled through with his team and made it as seamless as he could. To say jake and his team are outstanding would be an understatement!
The entire Veterans United team was amazing and this was such an enjoyable experience. We will definitely work with them for any future needs and I will be recommending them to my active duty military and veteran friends.
More communication is my only complaint
