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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

419,902

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3.5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United and Eric Highley to service any Veteran's loan. The loan officers, especially Eric Highley & crew was very informative, and was always in touch with new items to do for my loan. If the buyer stays on top of their requests and gets them back in to them as quick as possible, it makes your loan process even smoother.

headshot image of Eric Highley

Loan Officer: Eric Highley

NMLS# 1810615

5 out of 5 Stars
Would Recommend

I had a older friend that needed help finding a Agent that he could trust so i recommended Mariano and he & his wife are very please with my choice.Great company and good team workThank youWillie Long

headshot image of Mariano Dowgaluk

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

This is a great company with a hardworking team who work diligently with you throughout the process. I was extremely impressed from start to close with their professionalism and dedication.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

They where very understanding and helpful.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

There is no one else that I would trust to finance/refinance my home than Kelly & Jered Stephens. Jaclyn is also outstanding. They have an amazing team. I’d tell any potential homebuyers that they can feel SAFE in their hands.

headshot image of Kelly Stephens

Loan Officer: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

They are the best!! Hands down!! I will use them again!

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Jon and his team was the best group of people i can ever work with, they are understanding of what people/us needed and what worked for us to close on the house

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend
headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

As a first time home buyer I was hesitant to trust people I did not know with my home loan. I found out about Veterans United from a news story on TV. From the moment I signed up, I felt like I was a top priority. I was not sure what to expect with my team being so far away, however at no time was that ever an issue. The entire team worked quickly and effectively communicated with each other and myself and at no point did I ever feel unsure of my decision. I cannot say enough, how thankful I am to have been able to use Veterans United, it took one of the scariest decisions of my life and turned it into the best experience I could have ever hoped for as a first time buyer. Thank you to my Veterans Unit team for your hard work and support. We love our new home and could not be happier!

headshot image of Tim Wuest

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

The whole home buying experience was very easy and exciting. We really enjoyed our team we worked with. Everyone made us feel like family and took extra care of us. We are blessed to be able to work with such nice professional people.

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

All i did was follow their instructions to the letter and they did the rest now I'm enjoying my new home

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

I would highly recommend veterans united! The light house program helped me to raise my credit score enough to be eligible, then the loan team made my home buying process easy and rewarding.

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

My wife and I chose Veterans United because of the great customer service we got from our loan specialist. We are first time homebuyers and the loan specialist broke down the buying process and helped us through each step of the buying process. I would recommend Veterans United to anyone looking to use the VA loan especially if you are a first time home buyer.

headshot image of Miguel Rosinski

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend
headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

I had an exceptional team working for me

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

The home buying process always intimidated me. I heard lots of horror stories from friends, family and some co-workers while purchasing their homes. I came across Veteran United doing an internet search and decided to take a leap of faith. I'm so glad it did! I found out very quickly that the process was not going to be as daunting as I'd once thought. It's been a four month process and I've finally purchased my first home ever! So great-full for all the help. Thanks to everyone!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Thank you Veterans United. Your personal are exceptional. My entire experience with Veterans United, both with my initial purchase and my refinance has been outstanding. I never felt like I was dealing with a large corporate machine. The personal care and attention I received instilled the trust and confidence in me to know that I made the right decision in choosing Veterans United.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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5 out of 5 Stars
Would Recommend
headshot image of Debbie Rau

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

VA home loan experience - Fantastic!!

headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

The whole team was great to work with. They answered all my questions and explained everything to me. I would highly recommend dealing with Shane Lowe and his team.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

4 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

1.5 out of 5 Stars

Home Buyer Beware. I know this comment wont be posted, but Buyer Beware. 2 weeks past closing and I am still being asked to sign documents that Veterans United lost for a 3rd time. Still waiting on debt to be paid over two weeks ago. No follow up from Veterans United. They washed their hands as soon as they got their money. I would shop around before going with them.Their loan "specialist" was unaware of major loan changes from over a month ago so 3 days before closing my entire loan term and monthly payment changed. Not what you would expect from someone so highly recommended.

Response from Veterans United

We appreciate you bringing these concerns to our attention Joshua. We will be glad to assist the settlement agent in getting these issues resolved for you. Please reach out to our Client Advocate to discuss this or any other concerns you may have.

More Reviews

See all 419,902 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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