Veterans United home Loans will Guide you through the process, keep you updated with a to do list with a sign in portal they provide to their clients. You will receive an outstanding team who specializes in each step of the process needed to go through. I received multiple ways of contract even personal cellphone number to help me with any questions or concerns. My loan officer Jerry Simon's provided me with constant communication, knowledgeable explanations of procedures and processes. He made sure I had a clean understanding of his team and what role they played. The team made sure I was able to keep in contact with them via email, company numbers, person number to answer any concerns I may have had.they motivated me during a process that sometimes seems difficult. Simply put I would gladly recommend anyone to use this company!!!
The under writing process is non-stop and the supplying of documents to them can go right up until closing. However, the staff at Veterans United Loans was right on top of things to maintain a consistent flow of data to meet the closing date. For this reason alone is worth utilizing their services. A definite team effort. One that you can trust.
You will not find a process that flows smoother or a company that works harder for you. I am highly satisfied.
informative. Would highly recommend Veterans United an A1 company with great people
If you want a team that will work hard for you ask for John Lucas and his team. Everyone I talked to on his team treated me with utmost respect
Veterans United made our dreams a reality. We overcame many obstacles but with God's grace, hard work and Veterans United we are a living testament that dreams can and due come true.
Do you want to be fucked? Go with someone else. If you want to be treated well, go with Veterans United Home Loans.
We have purchased 3 homes with Veterans Home Loans and I would highly recommend their service. Andy Miller is great to work with, very knowledgeable with all things VA. Andy is always available or quick to return a call. Closing costs are always reasonable and he is very helpful even before you purchase with pre approval letters.
When you make the decision to apply for a VA loan with Veterans United you become part of an excellent team with one goal, seeing you happily settled in your new home. We love Veterans United. There's no higher praise.
Veterans United is the ONLY way to go! Save your marriage and go with them. We personally worked with Aaron Rand and not one moment of regret.
Everyone was just awesome!!!
Great experience all the way around. From the beginning stages till the day we closed on our new home. Thank y’all so much for everything!!
After conducting our own research with who to go with, my wife and I decided to go with Veterans United. We made our choice after viewing all the positive reviews from their past clients. The whole process felt like a breeze. Their efficiency, determination and timeliness was nothing short of amazing! I highly recommend Veteran's United.I'm very proud to say I am a Veteran Home Owner because of their Amazing team!
We did not have a good experience with Veterans United home loans. It is unfortunate because we initially were working with a loan officer in Washington who was great but our plans changed and we were re-locating to the Mississippi area and had to have a new loan officer assigned to us. I will say not all of the fault lies on Veterans United and our loan officer/team, however, there were multiple instances of miscommunication between the lending team to my spouse, myself, and our realtor that made the experience extremely unpleasant, delayed, and stressful. At one point we even requested to be switched to a different loan officer due to the miscommunication but we were so close to our closing date that they said it would cause a delay. We agreed to continue with our current loan officer only if communication improved, we were cc'ed on every email, and communication was clear between our realtor and the lending team. This did not occur even after the discussion and our closing was delayed regardless of staying with the team and the situation only got worse. We requested to speak to a manager 3 x times during the process but were not given a contact until we had already reached out to client advocates. I can say that after we did speak to client advocates the process seemed to improve, however, we were already past our closing date and delaying travel dates from WA to MS due to the delay in closing. After speaking with the client advocate, the final documents were able to be pushed through for a rush final loan approval. We did appreciate the quick effort and push the team made at the very end to get the closing finalized. Overall, this house buying experience was very stressful, poorly managed, and caused us delay in closing, travel times, and even required us to re-schedule flights for our family member who helped us move.
Response from Veterans United
Mychael, thank you for your commitment and hard work during the loan process. We realize that communication needed to be improved, and we appreciate your willingness to work alongside the Client Advocate team. Your feedback is valuable, and our teams will use this feedback as they continuously work to deliver expectations.
The best way I can express my experience is try it. I can promise you if you get a team like I had they will go far above and beyond to get you into a home. The rating scale went to ten as the highest i wish it would have been 110. That would have been my choice. Being an older couple who were first time home buyers, my wife and I were a bundle of nerves with no clue where to even start. From that first call on a Sunday evening to 5 weeks later at our closing, our lending team not only led us through step by step they reassured us each step of the way, returning calls, text, day or night. This is one time since my retirement from the US Army I was not let down as a Veteran. Thank you Veterans United for the chance to start the next exciting chapter in our lives.
A huge thank you to Steve, Codi, and Andrew. They made the entire experience seem easy, providing quick responses, making esoteric information comprehensible, and easing anxious hearts/minds. Truly a sharp team, and great outfit. Solid work Veterans United we love the new home!
Just wish they be upfront with closing cost with my last va loan it was included in the loan. My last home I paid 215,000 asking price was 230,000. There was no extra fee or bumping up interest rates or price for it to be covered.
Response from Veterans United
Hello Megan, we learn the most when we listen to customers and improve the home buying experience. We realize that every situation is unique, and we have steps in place to outline costs early and often. We are sorry that you felt this aspect could have been handled better, and we are available to discuss this with you if you would like to contact our Client Advocate team.
